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Comfort Inn & Suites Downtown Edmonton - Whirlpool

10425 100 Avenue NW Edmonton AB T5J 0A3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Comfort Inn & Suites Downtown Edmonton - Whirlpool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since January 23, 2024. The most recent inspection, on September 10, 2026, recorded 6 infractions.

3 of 8 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 6 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 6 times across 3 separate inspections, most recently on September 10, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on September 10, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on September 4, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on September 10, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded once on September 10, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Monitoring Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine in the whirlpool was 0.71 ppm
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow through the filter exceeds the filtration rate. Maximum flow rate is 39 GPM and the flow was 90 GPM.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ORP on the controller was reading 397mV and the free chlorine was below 1ppm. The chemical system was not feeding to raise the chlorine.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The feed pump for pH adjustment was disconnected from the chemical controller.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Testing records do not match the values of the pool equipment at time of inspection. Test records were noted as being completed at 10:30am. This was 10 minutes before the inspection commenced. Values taken from the controller and manual tests were not consistent.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment compliance plan has not been updated to reflect the new pump installed and drain covers installed in January 2024. Submit an updated compliance plan for the whirlpool.
  2. Risk Management Inspection

    0 infractions

  3. Risk Management Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The temperature thermostat for the whirlpool heater has not been reinstalled after the heater was replaced. Install the thermostat to ensure the temperature is maintained below 40C at all times.
  4. Demand Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Chlorine in the whirlpool was measured at 0.7 ppm. Adjust and ensure the chlorine is maintained at least at 2 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The temperature thermostat for the whirlpool heater has not been reinstalled after the heater was replaced. Install the thermostat to ensure the temperature is maintained below 40C at all times.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The testing logs used for the whirlpool does not have a space to include the manual pH testing results. Revert back to the test logs used on the swimming pool.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The microbiological water sample submitted on 28 Feb 2024 was unsatisfactory: HPC 1440 CFU/mL. Take all necessary action to ensure microbiologically safe water. Submit a new microbiological water sample at your earliest convenience once the water chemistry is balanced.
  7. Risk Management Inspection

    0 infractions

  8. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine was 0.46 ppm. Ensure the whirlpool system is maintained at 2 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated chemical controller is not maintaining the disinfectant levels at the appropriate values. ORP was noted below set point and the system was not engaging the chemical feed pumps. Service the controller.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The main drains were replaced Feb 3, 2023 however additional screws were installed on the side of the drain. According to the manufactures documentation this is not a complaint installation. Replace the suction outlets using only manufactures screws and mounting holes.

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