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Divya Sutra Plaza & Conference Centre - Common

3515 26 Street NE Calgary AB T1Y 7E3 · Aquatic Facility - Common Area

Inspection summary

Divya Sutra Plaza & Conference Centre - Common has been inspected 12 times by Alberta Health Services (Environmental Public Health) since March 8, 2024. The most recent inspection, on September 18, 2026, recorded 2 infractions.

None of the 12 inspections on record were free of infractions. In the past 12 months there were 7 inspections with 19 infractions recorded. The higher-risk findings here relate to: Food temperature control and Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 14 times across 8 separate inspections, most recently on June 30, 2026. For example: Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 10 times across 7 separate inspections, most recently on September 18, 2026. For example: Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on September 18, 2026. For example: Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on March 3, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    2 infractions

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • 1. Rust observed on the lower part of the bathroom door frames. Please repair and paint or replace the door frames.2. Two empty jugs were found in the bathroom next to the toilet. Please remove these jugs.
    • 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The following procedures were not available at the time of inspection:1. General sanitation plan2. Pool Safety and Supervision Plan Please provide the chemical contamination procedure in the event a chemical contaminates the pool water.Update contamination response procedures by:Removing references that are no longer applicable (older chlorine gas information and outdated content).Clarify super chlorination directions.Revise pH requirements:-Existing document states 7.2–7.8; should state 7.5 or less during the specific contamination treatment procedure.
  2. Demand Inspection

    3 infractions

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • **Outstanding1. The container of chlorine in the chemical room was stored on the floor and did not have secondary containment. 2. The exhaust system above the pool is dusty and peeling paint. Requirement:-Ensure that the container of chlorine has secondary containment.-Please clean the dusty exhaust system in the pool area.
    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • 1. Rust observed on the lower part of the bathroom door frames. Please repair and paint or replace the door frames.2. Two empty jugs were found in the bathroom next to the toilet. Please remove these jugs.
    • 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The following procedures were not available at the time of inspection:1. General sanitation plan2. Pool Safety and Supervision Plan Please provide the chemical contamination procedure in the event a chemical contaminates the pool water.Update contamination response procedures by:Removing references that are no longer applicable (older chlorine gas information and outdated content).Clarify super chlorination directions.Revise pH requirements:-Existing document states 7.2–7.8; should state 7.5 or less during the specific contamination treatment procedure.
  3. Demand Inspection

    3 infractions

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • 1. Rust observed on the lower part of the bathroom door frames. Please repair and paint or replace the door frames.2. Two empty jugs were found in the bathroom next to the toilet. Please remove these jugs.
    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • **Outstanding1. The container of chlorine in the chemical room was stored on the floor and did not have secondary containment. 2. The exhaust system above the pool is dusty and peeling paint. Requirement:-Ensure that the container of chlorine has secondary containment.-Please clean the dusty exhaust system in the pool area.
    • 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The following procedures were not available at the time of inspection:1. General sanitation plan2. Pool Safety and Supervision Plan Please provide the chemical contamination procedure in the event a chemical contaminates the pool water.Update contamination response procedures by:Removing references that are no longer applicable (older chlorine gas information and outdated content).Clarify super chlorination directions.Revise pH requirements:-Existing document states 7.2–7.8; should state 7.5 or less during the specific contamination treatment procedure.
  4. Demand Inspection

    1 infraction

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • **Outstanding1. The container of chlorine in the chemical room was stored on the floor and did not have secondary containment. 2. The exhaust system above the pool is dusty and peeling paint. Requirement:-Ensure that the container of chlorine has secondary containment.-Please clean the dusty exhaust system in the pool area.
  5. Risk Management Inspection

    3 infractions

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • There was no soap in the bathroom at time of inspection. Please provide soap or refill the dispenser in the bathroom/changing room.
    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • 1. The container of chlorine in the chemical room was stored on the floor and did not have secondary containment. 2. The exhaust system above the pool is dusty and peeling paint. Requirement:-Ensure that the container of chlorine has secondary containment.-Please clean the dusty exhaust system in the pool area.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • OUTSTANDING on June 30, 2025***Outstanding (2025-03-03)- The men's and women's showers were measured to have a hot water temperature that was 50C or more.Requirement: Ensure that the water temperature of the changeroom showers is between 35C and 45C.The shower temperature was measured to have a maximum hot water temperature of 60.5°C. The inspector informed the operator to maintain the maximum hot water temperature to be between 35-45°C.**OUTSTANDING (2025-04-11). The men's shower maximum temperature was measured at 60°C. The women's shower maximum temperature was measured at 54°C.
  6. Demand Inspection

    3 infractions

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • 1. The container of chlorine in the chemical room was stored on the floor and did not have secondary containment. 2. The exhaust system above the pool is dusty. Requirement:-Ensure that the container of chlorine has secondary containment.-Please clean the dusty exhaust system in the pool area.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • ***Outstanding (2025-03-03)- The men's and women's showers were measured to have a hot water temperature that was 50C or more.Requirement: Ensure that the water temperature of the changeroom showers is between 35C and 45C.The shower temperature was measured to have a maximum hot water temperature of 60.5°C. The inspector informed the operator to maintain the maximum hot water temperature to be between 35-45°C.**OUTSTANDING (2025-04-11). The men's shower maximum temperature was measured at 60°C. The women's shower maximum temperature was measured at 54°C.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Mould was observed on the walls in the men's and women's changerooms. Walls and baseboards were damaged.2. Floor drain in the women changeroom was damaged as the cover was pushed into the drain.3. There was no soap in the showers in the men's and women's changerooms. Requirement:-Remove and remediate the mould in the changerooms. Ensure all surfaces are smooth, cleanable and in good repair.-Repair the floor drain in the women's changeroom.-Ensure that the changeroom showers are equipped with soap.
  7. Monitoring Inspection

    4 infractions

    • 04. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool premises (Non-Critical)?
      • 1. The container of chlorine in the chemical room was stored on the floor and did not have secondary containment. 2. The exhaust system above the pool is dusty. Requirement:-Ensure that the container of chlorine has secondary containment.-Please clean the dusty exhaust system in the pool area.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Mould was observed on the walls in the men's and women's changerooms. Walls and baseboards were damaged.2. Floor drain in the women changeroom was damaged as the cover was pushed into the drain.3. There was no soap in the showers in the men's and women's changerooms. Requirement:-Remove and remediate the mould in the changerooms. Ensure all surfaces are smooth, cleanable and in good repair.-Repair the floor drain in the women's changeroom.-Ensure that the changeroom showers are equipped with soap.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • ***Outstanding (2025-03-03)- The men's and women's showers were measured to have a hot water temperature that was 50C or more.Requirement: Ensure that the water temperature of the changeroom showers is between 35C and 45C.The shower temperature was measured to have a maximum hot water temperature of 60.5°C. The inspector informed the operator to maintain the maximum hot water temperature to be between 35-45°C.**OUTSTANDING (2025-04-11). The men's shower maximum temperature was measured at 60°C. The women's shower maximum temperature was measured at 54°C.
    • 10. Are proper testing, monitoring, and other records being properly maintained?
      • Daily operating records that listed the pool chemistry were missing or incomplete. Corrective actions were not recorded when pool chemistry was outside of the acceptable range. Daily visual checks of draincovers and water clarity are not being done.Requirement:-Ensure that all records are complete and properly recorded including corrective actions, and daily visual checks of drain covers and water clarity.
  8. Demand Inspection

    2 infractions

    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hand railings of the swimming pool and the whirlpool were not fully secured. The railing was moving. The hand railings also had rust and discolored tiles around it. The inspector informed the operator that the hand railings must be fully secured.**OUTSTANDING (2025-04-11). The hand railings for the swimming pool and whirlpool were still not fully secured and was still moving.**OUTSTANDING (2025-08-28). The hand railings for the swimming pool and whirlpool were still not fully secured and was still moving.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The shower temperature was measured to have a maximum hot water temperature of 60.5°C. The inspector informed the operator to maintain the maximum hot water temperature to be between 35-45°C.**OUTSTANDING (2025-04-11). The men's shower maximum temperature was measured at 60°C. The women's shower maximum temperature was measured at 54°C.
  9. Risk Management Inspection

    2 infractions

    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hand railings of the swimming pool and the whirlpool were not fully secured. The railing was moving. The hand railings also had rust and discolored tiles around it. The inspector informed the operator that the hand railings must be fully secured.**OUTSTANDING (2025-04-11). The hand railings for the swimming pool and whirlpool were still not fully secured and was still moving.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The shower temperature was measured to have a maximum hot water temperature of 60.5°C. The inspector informed the operator to maintain the maximum hot water temperature to be between 35-45°C.**OUTSTANDING (2025-04-11). The men's shower maximum temperature was measured at 60°C. The women's shower maximum temperature was measured at 54°C.
  10. Monitoring Inspection

    2 infractions

    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The hand railings of the swimming pool and the whirlpool were not fully secured. The railing was moving. The hand railings also had rust and discolored tiles around it. The inspector informed the operator that the hand railings must be fully secured.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • The shower temperature was measured to have a maximum hot water temperature of 60.5°C. The inspector informed the operator to maintain the maximum hot water temperature to be between 35-45°C.
  11. Monitoring Inspection

    1 infraction

    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There are missing tiles and grouting along the perimeter of the of whirlpool.REQUIREMENT: Repair the area and ensure it's done in a waterproof and moistureproof manner.
  12. Monitoring Inspection

    2 infractions

    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **Ongoing violation** There were several tiles along the edges of the pool deck (in particular, between the steam room and change rooms, and inside the changerooms) that has a visible build-up of debris.REQUIREMENT: Repair and or clean/sanitize this area.
    • 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Multiple leaks have opened on the roof causing water to enter the pool area.REQUIREMENT: Investigate and properly repair the leaks in the roof.

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