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Divya Sutra Plaza & Conference Centre - Whirlpool

3515 26 Street NE Calgary AB T1Y 7E3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Divya Sutra Plaza & Conference Centre - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since March 8, 2024. The most recent inspection, on July 22, 2026, recorded 2 infractions.

2 of 12 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 19 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 19 times across 9 separate inspections, most recently on July 22, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 7 times across 4 separate inspections, most recently on July 14, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 2 times across 2 separate inspections, most recently on March 3, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • ***CORRECTED1. There was discrepancy between the manual pool chemistry readings and the automated controller chemistry readings.Manual pH was: 8.16Automated Controller pH was: 7.62. Staff indicated that they did not know how to calibrate the automated controller.3. The flow meter was not operational and could not be read for the flow.Requirements:- Please calibrate the automated control system and change/clean the probes as needed. Ensure that the manual pool chemistry readings and the automated controller chemistry readings match. -Ensure that staff are trained on how to calibrate the automatic controller.-Repair the flow meter and ensure the flow is maintained between the minimum and maximum specified.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • **OUTSTANDING VIOLATIONThe only clock available is not able to be viewed from the whirlpool and is also broken.Requirement: Repair or replace the clock and relocate it so it can be easily viewed when sitting in the whirlpool.
  2. Demand Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-192E00002) collected on July 10, 2026, was not processed as this was a non-urgent sample received over the weekend without any approval.Please submit a resample.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was too high: 8.16. Requirement: Decrease the pH to the acceptable range of 6.8-7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine could not be measured during the inspection as the total chlorine was too high.Requirement: Please decrease the free available chlorine concentration so that the combined chlorine can be measured.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. There was discrepancy between the manual pool chemistry readings and the automated controller chemistry readings.Manual pH was: 8.16Automated Controller pH was: 7.62. Staff indicated that they did not know how to calibrate the automated controller.3. The flow meter was not operational and could not be read for the flow.Requirements:- Please calibrate the automated control system and change/clean the probes as needed. Ensure that the manual pool chemistry readings and the automated controller chemistry readings match. -Ensure that staff are trained on how to calibrate the automatic controller.-Repair the flow meter and ensure the flow is maintained between the minimum and maximum specified.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • According to the anti-entrapment plan, the water flow rate in the whirlpool exceeds the maximum flow rate of the main drain covers (as specified by the manufacturer). Inspectors were unable to see the flow to verify.Requirement:-Verify the flow and replace the drain covers if needed.- Ensure that the maximum flow rating of the main drain covers is not exceeded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The only clock available is not able to be viewed from the whirlpool and is also broken.Requirement: Repair or replace the clock and relocate it so it can be easily viewed when sitting in the whirlpool.
  3. Demand Inspection

    5 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was too high: 8.16. Requirement: Decrease the pH to the acceptable range of 6.8-7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine could not be measured during the inspection as the total chlorine was too high.Requirement: Please decrease the free available chlorine concentration so that the combined chlorine can be measured.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. There was discrepancy between the manual pool chemistry readings and the automated controller chemistry readings.Manual pH was: 8.16Automated Controller pH was: 7.62. Staff indicated that they did not know how to calibrate the automated controller.3. The flow meter was not operational and could not be read for the flow.Requirements:- Please calibrate the automated control system and change/clean the probes as needed. Ensure that the manual pool chemistry readings and the automated controller chemistry readings match. -Ensure that staff are trained on how to calibrate the automatic controller.-Repair the flow meter and ensure the flow is maintained between the minimum and maximum specified.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • According to the anti-entrapment plan, the water flow rate in the whirlpool exceeds the maximum flow rate of the main drain covers (as specified by the manufacturer). Inspectors were unable to see the flow to verify.Requirement:-Verify the flow and replace the drain covers if needed.- Ensure that the maximum flow rating of the main drain covers is not exceeded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The only clock available is not able to be viewed from the whirlpool and is also broken.Requirement: Repair or replace the clock and relocate it so it can be easily viewed when sitting in the whirlpool.
  4. Monitoring Inspection

    6 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • pH was too high: 8.16. Requirement: Decrease the pH to the acceptable range of 6.8-7.6.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine could not be measured during the inspection as the total chlorine was too high.Requirement: Please decrease the free available chlorine concentration so that the combined chlorine can be measured.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. There was discrepancy between the manual pool chemistry readings and the automated controller chemistry readings.Manual pH was: 8.16Automated Controller pH was: 7.62. Staff indicated that they did not know how to calibrate the automated controller.3. The flow meter was not operational and could not be read for the flow.Requirements:- Please calibrate the automated control system and change/clean the probes as needed. Ensure that the manual pool chemistry readings and the automated controller chemistry readings match. -Ensure that staff are trained on how to calibrate the automatic controller.-Repair the flow meter and ensure the flow is maintained between the minimum and maximum specified.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • According to the anti-entrapment plan, the water flow rate in the whirlpool exceeds the maximum flow rate of the main drain covers (as specified by the manufacturer). Inspectors were unable to see the flow to verify.Requirement:-Verify the flow and replace the drain covers if needed.- Ensure that the maximum flow rating of the main drain covers is not exceeded.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The only clock available is not able to be viewed from the whirlpool and is also broken.Requirement: Repair or replace the clock and relocate it so it can be easily viewed when sitting in the whirlpool.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Finish on a small section of the bottom of the whirlpool basin was damaged and appeared rough. 2. Build-up of grime on the scum line of the pool and inside the skimmer. Sand noted on the bottom of the pool.Requirements:-Please refinish the damaged area on the bottom of the whirlpool. Ensure that the surface is smooth.-Increase frequency of cleaning of the scum line, inside of the skimmers and the vacuuming of the pool. Ensure that the pool is maintained in a clean and sanitary manner.
  5. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The Free Available Chlorine (FAC) concentration was measured at 1.95 ppm. Please ensure that the FAC concentration is maintained at or above 2.0 ppm at all times.
  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.
  7. Demand Inspection

    0 infractions

  8. Demand Inspection

    0 infractions

  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • March 5, 2025REPEAT VIOLATIONWater sample submitted March 3, 2025 did not have a sample date or time on it. Requisition form was not submitted at time of sample. Action Required /TakenWater sample must be submitted with proper documentation included in order to be processed by lab. Due to continued non-compliance, if water samples are not submitted every 7 days following this week, further enforcement action will be taken.A water sample has not been collected since September 09, 2024 (approximately 4 months).REQUREMENT: Collect and submit a water sample within a weeks' time. Ensure water samples are collected on a weekly basis.
  10. Monitoring Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • A water sample has not been collected since September 09, 2024 (approximately 4 months).REQUREMENT: Collect and submit a water sample within a weeks' time. Ensure water samples are collected on a weekly basis.
  11. Monitoring Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • A water sample has not been collected since September 09, 2024 (approximately 4 months).REQUREMENT: Collect and submit a water sample within a weeks' time. Ensure water samples are collected on a weekly basis.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter is broken and otherwise cannot be read for the flow.REQUIREMENT: Repair the flow meter and ensure the flow is maintained between the minimum and maximum specified.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The only clock available is not able to be viewed from the whirlpool and is also broken.REQUIREMENT: Repair or replace the clock and relocate it so it can be easily viewed when sitting in the whirlpool.
  12. Demand Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • **Ongoing Violation** The whirlpool's white surface was visibly worn - it appears that recent refinishing is wearing off, causing parts of the whirlpool to appear in disrepair.REQUIREMENT: Repair and ensure the whirlpool is properly refinished.

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