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Divya Sutra Plaza & Conference Centre - Swimming Pool

3515 26 Street NE Calgary AB T1Y 7E3 · Aquatic Facility

17 inspections

  1. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • OUTSTANDING The water sample on June 25, 2026 was not tested due to missing identification number.The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
  2. Risk Management Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • OUTSTANDING The water sample on June 25, 2026 was not teste due to missing identification number.The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. The part above the scum line is dust and needs to be cleaned.2. Debris was observed in the basin, please use vacuum cleaner to clean the bottom of the pool.Please clean
  3. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • OUTSTANDING The water sample on June 25, 2026 was not teste due to missing identification number.The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. The part above the scum line is dust and needs to be cleaned.2. Debris was observed in the basin, please use vacuum cleaner to clean the bottom of the pool.Please clean
  4. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • OUTSTANDING The water sample on June 25, 2026 was not teste due to missing identification number.The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. There was discrepancy between the manual pool chemistry readings and the automated controller chemistry readings.Manual test of pH was: 7.36Automated Controller pH reading was: 6.92. Staff did not know how to calibrate the automated controller.3. The swimming pool does not have an automated chlorine feeder/injector anymore as the electromagnetic cells are not working. Staff were manually adding chlorine to the pool.Requirement:- Please calibrate the automated control system and change/clean the probes as needed. Ensure that the manual pool chemistry readings and the automated controller chemistry readings match. -Ensure that staff are trained on how to calibrate the automatic controller.-Ensure that the swimming pool is equipped with an automated feeder for chlorine.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. The part above the scum line is dust and needs to be cleaned.2. Debris was observed in the basin, please use vacuum cleaner to clean the bottom of the pool.Please clean
  5. Monitoring Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-048E00141) collected on February 16, 2026, came back unsatisfactory as the HPC was elevated (> 57,000CFU/mL). The maximum allowable level is 100CFU/mL of HPC.Please resample the swimming pool as soon as possible.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • ***OUTSTANDING (March 3, 2025) - Weekly water samples are not being submitted. The last satisfactory water sample was submitted on April 4, 2025. A satisfactory water sample must be submitted before the pool reopens.Water sample (26ES-056E00518) collected on February 24, 2026, was not processed as the time of collection was not indicated.Please resample the swimming pool as soon as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. There was discrepancy between the manual pool chemistry readings and the automated controller chemistry readings.Manual test of pH was: 7.36Automated Controller pH reading was: 6.92. Staff did not know how to calibrate the automated controller.3. The swimming pool does not have an automated chlorine feeder/injector anymore as the electromagnetic cells are not working. Staff were manually adding chlorine to the pool.Requirement:- Please calibrate the automated control system and change/clean the probes as needed. Ensure that the manual pool chemistry readings and the automated controller chemistry readings match. -Ensure that staff are trained on how to calibrate the automatic controller.-Ensure that the swimming pool is equipped with an automated feeder for chlorine.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. The swimming pool skimmers were not equipped with floating weirs or rings. Ensure that each skimmer is equipped with a floating weir or ring for adequate skimming function.2. Sand and grime was noted on the bottom of swimming pool. A scum line and grime was noted inside the skimmers. Requirement:- Ensure that each skimmer is equipped with a floating weir or ring for adequate skimming function.-Increase cleaning in the swimming pool including vacuuming the bottom of the pool and scrubbing the scum line and inside the skimmers.
  6. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-056E00518) collected on February 24, 2026, was not processed as the time of collection was not indicated.Please resample the swimming pool as soon as possible.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-048E00141) collected on February 16, 2026, came back unsatisfactory as the HPC was elevated (> 57,000CFU/mL). The maximum allowable level is 100CFU/mL of HPC.Please resample the swimming pool as soon as possible.
  7. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-048E00141) collected on February 16, 2026, came back unsatisfactory as the HPC was elevated (> 57,000CFU/mL). The maximum allowable level is 100CFU/mL of HPC.Please resample the swimming pool as soon as possible.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.**OUTSTANDING (2025-08-28). A water sample was still not received for bacteriological water testing. The manager-on-duty mentioned that they had a recent change of management and a new pool operator. Please ensure that a water sample is submitted at least once weekly using the correct Access Number (provided).
  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 28, 2025, was not tested because the sample was received more than 24 hours after collection.
  10. Demand Inspection

    0 infractions

  11. Risk Management Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The pump for the re-circulation system appears to have changed. The anti-entrapment plan originally had a 'Pentair' pump but this has been replaced.REQUIREMENT: Revise the anti-entrapment plan for the swimming pool so that all information in the plan is accurate. Verify that there are no hazards created which create an anti-entrapment risk.Be advised that depending on the results of the anti-entrapment plan, additional violations may be cited depending on the number of corrective actions needed.
  12. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • REPEAT VIOLATIONMarch 3 water sample submitted without requisition form. No date or time of collection provided and could not be processed by lab. Action Required/TakenWater sample must be resubmitted with correct information. Due to continued non-compliance, if water samples are not submitted every 7 days following this week, further enforcement action will be taken.A water sample has not been collected since September 09, 2024 (approximately 4 months).REQUREMENT: Collect and submit a water sample within a weeks' time. Ensure water samples are collected on a weekly basis.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The pump for the re-circulation system appears to have changed. The anti-entrapment plan originally had a 'Pentair' pump but this has been replaced.REQUIREMENT: Revise the anti-entrapment plan for the swimming pool so that all information in the plan is accurate. Verify that there are no hazards created which create an anti-entrapment risk.Be advised that depending on the results of the anti-entrapment plan, additional violations may be cited depending on the number of corrective actions needed.
  13. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • A water sample has not been collected since September 09, 2024 (approximately 4 months).REQUREMENT: Collect and submit a water sample within a weeks' time. Ensure water samples are collected on a weekly basis.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The pump for the re-circulation system appears to have changed. The anti-entrapment plan originally had a 'Pentair' pump but this has been replaced.REQUIREMENT: Revise the anti-entrapment plan for the swimming pool so that all information in the plan is accurate. Verify that there are no hazards created which create an anti-entrapment risk.Be advised that depending on the results of the anti-entrapment plan, additional violations may be cited depending on the number of corrective actions needed.
  14. Monitoring Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • A water sample has not been collected since September 09, 2024 (approximately 4 months).REQUREMENT: Collect and submit a water sample within a weeks' time. Ensure water samples are collected on a weekly basis.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow meter shows that the actual flow was ~90 USGPM, which is significantly higher than the maximum flow specified, and appears to be exceeding the manufacturer flow rate for the filter. Filter media was observed in the pool basin.REQUIREMENT: Repair the flow meter and ensure the flow is maintained between the minimum and maximum specified.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The pump for the re-circulation system appears to have changed. The anti-entrapment plan originally had a 'Pentair' pump but this has been replaced.REQUIREMENT: Revise the anti-entrapment plan for the swimming pool so that all information in the plan is accurate. Verify that there are no hazards created which create an anti-entrapment risk.Be advised that depending on the results of the anti-entrapment plan, additional violations may be cited depending on the number of corrective actions needed.
  15. Monitoring Inspection

    0 infractions

  16. Risk Management Inspection

    0 infractions

  17. Monitoring Inspection

    1 infraction

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The free chlorine level was tested with the inspector's kit and measured to be 0.50 ppm.REQUIREMENT: Maintain the free chlorine level to be above 1.0 ppm.