Domino's Pizza - Harvey Ave
1A-1455 Harvey Ave Kelowna BC V1Y 6E9 · Restaurant - Food Service
Details
- Google rating
- 4.4 / 5 (8)
- Phone
- +1 250-861-5551
- Website
- Visit website →
Opening hours
- Friday10:30 AM–3 AM
- Monday10:30 AM–1 AM
- Saturday10:30 AM–3 AM
- Sunday10:30 AM–1 AM
- Thursday10:30 AM–1 AM
- Tuesday10:30 AM–1 AM
- Wednesday10:30 AM–1 AM
Contact details, hours and reviews from Google Maps
Inspection summary
Domino's Pizza - Harvey Ave has been inspected 5 times by Interior Health Authority since January 29, 2019. The most recent inspection, on March 10, 2026, found no infractions.
1 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination, Handwashing and staff hygiene and Cleaning and sanitizing.
Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 4 times across 4 separate inspections, most recently on December 2, 2024. For example:
5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded once on June 12, 2023. For example:
7 Are there handwashing stations available and properly supplied?
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on January 24, 2022. For example:
3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded once on January 29, 2019. For example:
1 Does the facility have proper monitoring supplies?
About this data
These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
5 inspections
- Monitoring
0 infractions
- Monitoring
1 infraction
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): Pizza knife used for slicing pizzas observed stored on a cardboard. Potential for contaminating the knife, resulting in food contamination. Ensure to store the knife on a smooth and easy to clean surface.
- F2.5K Storage of equipment, food contact surfaces and utensils must prevent contamination.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Monitoring
2 infractions
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): Buttons for the tv monitor had a build up of food residue and pizza sauce. A soap dispenser in the pizza making area also had a build up of food residue and pizza sauce. High touch areas must be routinely cleaned and sanitized at a frequency that prevents an accumulation of food residue and other debris. To prevent contamination of food, high touch surfaces should be cleaned and sanitized at least every four hours. Staff cleaned the buttons and soap dispenser at time of inspection. Please ensure that a sanitizer bottle remains up front in the pizza making area at all times to best ensure regular cleaning and sanitizing of equipment and food contact surfaces. Please also ensure that wiping clothes are replaced at least every four hours for proper food safety.
- F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
- F2.7 Are there handwashing stations available and properly supplied?
- Observation(s): There was only one staff member in the pizza making area at time of inspection. The staff member identified the handwashing sink by the cash register as the only handwashing sink that he had been using. The handwashing sink was not supplied with paper towel at time of inspection. The other handwashing sink in the pizza making area was obstructed by a large bin with used equipment. Handwashing stations must be accessible at all times and properly stocked to best ensure that proper handwashing is being done. Single-service products like paper towel must be provided to ensure that hands are being adequately dried as this is a very important step in reducing the microbial load of hands to best prevent contamination of food in the future. Having properly stocked paper towel may also help to deter staff members from drying their hands on their clothing which can be a source of pathogens and recontamination. The staff member informed the EHO that they had run out of paper towel and was getting more later that day. The staff member also acquired napkins to be used for hand drying in the meantime. Please ensure that paper towel is available for staff members at all times and that staff are reminded of the importance of proper handwashing and drying.
- F2.7C Handwashing station must be supplied with single-service product for drying hands.
- F2.7E Handwashing stations must remain accessible at all times.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Monitoring
2 infractions
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Observation(s): Sanitizer solution in three compartment sink was measured below 200ppm at time of inspection. Through discussion with staff it was determined that common practice is to dilute the sanitizer dispensed from the mixing unit before use. Operator should test sanitizer solution when filling the sink to confirm that levels are maintained between 200ppm-300ppm to ensure adequate sanitizing action. Sanitizer solution should be changed at minimum every 2 hours, or more frequently if necessary to maintain a concentration between 200ppm-300ppm quaternary ammonia. Mechanical dishwasher not functioning at time of inspection, operator indicated that it has not been in use for months. Staff are using 3 compartment sink method to clean and sanitize dishes, utensils, and equipment.
- F2.3A Mechanical dishwasher/glasswasher must provide sufficient washing and sanitizing action to remove contamination.
- F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
- Observation(s): Observed a buildup of food particles and debris on the floor in the walk in cooler during inspection. Floors and counters at the prep cooler area also displayed a buildup of food and debris. Contents of inserts in the prep cooler were piled up between inserts and had combined with other ingredients. Additional cleaning and care is required to protect foods in the prep area from contamination. Operator instructed to ensure cleaning occurs often enough to prevent the development of unsanitary conditions. Unclean work stations can lead to cross contamination which may result in foodborne illness. Mechanical dishwasher not functioning at time of inspection. See F2.3 above.
- F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
- F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
- Monitoring
2 infractions
- F2.1 Does the facility have proper monitoring supplies?
- F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
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Reviews
Reviews provided by Google Maps- Cynthia Navrot
I expect good things from you, Dominos. What I don’t expect is enough grease to swim in. Tonight me and my siblings ordered your food as a snack while we hung out. On that you delivered. However when the poor driver pulled it from the bag he was horrified. The grease soaked through the boxes and leaked onto other items. I mean the boxes were sopping wet. To be honest it was funny at first before it became disastrous. Food was good, delivery driver (George) was apologetic and very lovely when he found the pizza boxes sopping wet. My only request is that you make things a little less wet next time. My table is now covered in grease, my hands are covered in grease, my life is covered in grease. Dominos you’ve left a very greasy stain on my life.
- Jasroop singh
I had a really disappointing experience with Domino’s. When I opened the box, the entire bottom was soaked with liquid, and the pizza was extremely soggy. As shown in the photo, there was water/grease all over the box—and I hadn’t even eaten most of it yet. To make it worse, my girlfriend had already taken half of the pizza to work before we noticed the issue, and she was really upset when she saw how watery and unappetizing it was. So the problem affected more than just one meal. This clearly wasn’t handled or prepared properly. I expect better quality and consistency than this.
- matthew corliss
Made an order in house. Fully worth the wait, this crew rips. Like watching someone paint the Mona Lisa in fast forward. Excellent service, great hustle. No complaints
- Nitin Burman
The Domino's on Harvey is our primary ordering location and we had a mishap happened to us in the last week or week and half ago where our pizza appeared with Mushrooms which we did not order. But Ryan rectified the situation by giving us a store credit for the next time( we ordered yesterday). The preparation is good and the pizza is 96% of the times Hot( rest 4% is still warm). Overall we are very happy with it but I would love to see a large Pan pizza option one day as I medium pan is not enough.
- Richard Henderson
Only asked to share after a good experience? Wow, ok. Usually this Dominos is not good, but it's usually convenient which overshadows the amount of not good. I have over $100 of credit if I call in my order, which I'll never use, credit from bad orders, poor service, orders marked delivered that never attempted arrival, and food that is burned, or poor quality. Today it was not burned, the toppings were distributed in a fairly even way, and I actually had the extra sauce I paid extra for, honoured. Amazing. I may roll the dice on Dominos a little more often, but 1 good order out of 10 doesn't leave much hope, especially since it took 10 orders to get to the good 1.
- Cynthia Navrot
I expect good things from you, Dominos. What I don’t expect is enough grease to swim in. Tonight me and my siblings ordered your food as a snack while we hung out. On that you delivered. However when the poor driver pulled it from the bag …
- Jasroop singh
I had a really disappointing experience with Domino’s. When I opened the box, the entire bottom was soaked with liquid, and the pizza was extremely soggy. As shown in the photo, there was water/grease all over the box—and I hadn’t even …
- matthew corliss
Made an order in house. Fully worth the wait, this crew rips. Like watching someone paint the Mona Lisa in fast forward. Excellent service, great hustle. No complaints