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Village at Mill Creek

1450 Sutherland Ave Kelowna BC V1Y 5Y5 · Institutional - Food Service

Official record from Interior Health →

Inspection summary

Village at Mill Creek has been inspected 3 times by Interior Health Authority since June 29, 2023. The most recent inspection, on May 25, 2026, recorded 1 infraction.

1 of 3 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Protecting food from contamination and Cleaning and sanitizing.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times on June 29, 2023. For example: 7 Are foods protected from contamination?

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on June 29, 2023. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on May 25, 2026. For example: 1 Does the facility have proper monitoring supplies?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Monitoring

    1 infraction

    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): Observed unlabeled quats test strips for measuring the concentration of food contact surface sanitizer. These test strips appear to be expired. Ensure valid quats test strips are available on site.
      • F2.1A Sanitizer test strips must be available for each chemical sanitizer used at the premises.
  2. Monitoring

    0 infractions

  3. Monitoring

    4 infractions

    • F1.7 Are foods protected from contamination?
      • Observation(s): Observed scoops stored in bins of dry food products. Dry foods can become contaminated through contact with hands or contact with hand contact surfaces of scoops. Scoops must be stored in a manner that prevents contamination.
    • F2.1 Does the facility have proper monitoring supplies?
      • Observation(s): Some test strips for monitoring sanitizer concentrations were found to be expired. After the expiry date test strips may not provide an accurate indication of sanitizer concentrations. Please discard the expired test strips and ensure that each separate food handling area has access to sanitizer test strips.
    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): the "satellite kitchens" or food service kitchens were all supplied with a sanitizer that does not meet the requirements for food contact surfaces. Please ensure that each kitchen is provided with an approved no-rinse food contact surface sanitizer for the sanitary maintenance of food handling areas.
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Observed a cat bed and cat toys on the counter in one of the food service kitchens. Operator indicated that one of the residents in this ward has a pet cat which has free roam of the ward. Only certified service animals are permitted within permitted food premises. Operator must alter food handling operations in this area to mitigate the potential risks associated with pet animals in food handling areas, or the pet cat must be prohibited from access to the food service area. Provide EHO with a proposal, by July 14th 2023, indicating how this matter will be handled.
      • F2.5F Animals must not be permitted in the premises unless they are certified service animals.

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