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Explore Norquay Cafe

327 Railway Avenue Banff AB T1L 1A7 · Food - General

Official record from Alberta →

Inspection summary

Explore Norquay Cafe has been inspected 4 times by Alberta Health Services (Environmental Public Health) since June 17, 2024. The most recent inspection, on June 5, 2026, recorded 1 infraction.

1 of 4 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on June 5, 2026. For example: Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded 2 times on June 17, 2024. For example: Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

4 inspections

  1. Monitoring Inspection

    1 infraction

    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • 1) No QUAT test strips could be located onsite for surface sanitizer that is used. - Please acquire appropriate QUAT test strips. 2) No thermometer with a max/min function could be located on site to verify the temperature inside the dishwasher. - Please acquire waterproof thermometer with a max/min function.
  2. Risk Management Inspection

    0 infractions

  3. Monitoring Inspection

    1 infraction

    • 12. Are there adequate and properly operating dish washing facilities to effectively clean and sanitize equipment and utensils (unless noted elsewhere)(Non-Critical)?
      • 1) No test strips for the QUAT sanitizer could be located onsite. - Please acquire appropriate test strips for all chemicals used. 2) No thermometer with a max/min function was available onsite to confirm dishwasher temperature. - Please acquire a waterproof thermometer with a max/min function.
  4. Monitoring Inspection

    2 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • The spoons for the ice cream were stored in a container accessible to customers with the spoon end facing up. - Store these utensils with the spoons facing down so customers are not touching this end when they are grabbing them.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • The soap dispenser was initially blocked by the microwave. - The microwave was moved during the inspection. Please ensure that the soap dispenser is accessible to staff.

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