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Douglas Fir Resort - Waterslide Kiddie Pool

525 Tunnel Mountain Road Banff AB T1L 1B2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Douglas Fir Resort - Waterslide Kiddie Pool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since October 24, 2023. The most recent inspection, on March 9, 2026, recorded 2 infractions.

None of the 12 inspections on record were free of infractions. In the past 12 months there were 5 inspections with 12 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 21 times across 12 separate inspections, most recently on March 9, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 11 times across 11 separate inspections, most recently on March 9, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 3 times across 3 separate inspections, most recently on October 17, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded once on March 4, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday February 23rd, 2026, had an HPC of 250 CFU/ml. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
  3. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
  4. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday January 19th, 2026, had an HPC of 980 CFU/ml. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
  5. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
  6. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Thursday October 16th, 2025, was not processed by the lab, wrong date written on the form. - Operators were informed to submit a re-sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was low (48 ppm). - Please raise the alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1)There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.2) The paint on the water feature is chipped. - Repair the feature, ensure it is smooth and in good condition. *Repeat Violations*
  7. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Thursday February 6th, 2025, was not processed by the lab, wrong date written on the form. - Operators were informed to submit a re-sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was low (48 ppm). - Please raise the alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1)There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.2) The paint on the water feature is chipped. - Repair the feature, ensure it is smooth and in good condition. *Repeat Violations*
  8. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was low (48 ppm). - Please raise the alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1)There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.2) The paint on the water feature is chipped. - Repair the feature, ensure it is smooth and in good condition. *Repeat Violations*
  9. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) A small amount of sand was noted in the basin. - Ensure it is being cleaned regularly, when the sand in the filter is changed ensure, the laterals are in good condition and not broken. 2) There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.3) The paint on the water feature is chipped. - Repair the feature, ensure it is smooth and in good condition.
  10. Demand Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • **Repeat Violation**Water leaks were noted from filter/multi-port valve and around heat exchanger. - Repair any plumbing leaks and ensure all gauges are working properly. Depending on when filter has been opened/checked last, sand may need to be inspected and/or changed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) A small amount of sand was noted in the basin. - Ensure it is being cleaned regularly, when the sand in the filter is changed ensure, the laterals are in good condition and not broken. 2) There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Daily logs indicate that March 3rd, the chlorine was very high (14 ppm) and the pH was also 8 with no action taken. - Please ensure that following tests that are out of range the proper actions are taken to fix this.
  11. Monitoring Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Repeat Violation**Flow not assessed for landing pool/kiddie pool as flow meter not working. - Replace flow meter.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • **Repeat Violation**Water leaks were noted from filter/multi-port valve and around heat exchanger. - Repair any plumbing leaks and ensure all gauges are working properly. Depending on when filter has been opened/checked last, sand may need to be inspected and/or changed.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1) A small amount of sand was noted in the basin. - Ensure it is being cleaned regularly, when the sand in the filter is changed ensure, the laterals are in good condition and not broken. 2) There was some scale build-up noted around the tiling of the pool. - Remove the scale, ensure that the pool is being adequately maintained.
  12. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Oct 20/22; Water sample had HPC of 150cfu/ml. Treat water up to 10ppm chlorine and re-sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample not processed (October 10, 2023). No access number on the bottle. Can submit a re-sample on Thursday.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. Flow not assessed for landing pool/kiddie pool as flow meter not working. Replace flow meter. 2. Values on automated controller were different than manually measured values at time of inspection. Ensure controller is adequately responding to pool conditions/is calibrated.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Water leaks were noted from filter/multi-port valve and around heat exchanger. Repair any plumbing leaks and ensure all gauges are working properly. Depending on when filter has been opened/checked last, sand may need to be inspected and/or changed.

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