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Douglas Fir Resort - Waterslide Receiving Pool

525 Tunnel Mountain Road Banff AB T1L 1B2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Douglas Fir Resort - Waterslide Receiving Pool has been inspected 10 times by Alberta Health Services (Environmental Public Health) since October 24, 2023. The most recent inspection, on January 30, 2026, recorded 2 infractions.

None of the 10 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 7 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 14 times across 10 separate inspections, most recently on January 30, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 9 times across 9 separate inspections, most recently on January 30, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on October 17, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on April 18, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

10 inspections

  1. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • *Repeat Violation*Some sand was noted in the basin. - Please clean the sand. Ensure the laterals on the sand filters are in good condition.
  2. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Monday January 19th, 2026, had an HPC of 630 CFU/ml. - Operators were informed to treat and re-sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • *Repeat Violation*Some sand was noted in the basin. - Please clean the sand. Ensure the laterals on the sand filters are in good condition.
  3. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • *Repeat Violation*Some sand was noted in the basin. - Please clean the sand. Ensure the laterals on the sand filters are in good condition.
  4. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample from Thursday October 16th, 2025, was not processed by the lab. Wrong date on the form. - Operators were informed to treat and re-sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was low (48 ppm). - Raise the alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Some sand was noted in the basin. - Please clean the sand. Ensure the laterals on the sand filters are in good condition.
  5. Monitoring Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity was low (48 ppm). - Raise the alkalinity to be within the 60-180 ppm range.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *Repeat Violation*Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Some sand was noted in the basin. - Please clean the sand. Ensure the laterals on the sand filters are in good condition.
  6. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
  7. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Apr 15/24 sample had HPC of 520cfu/ml. Treat and resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Sand was noted in the basin. - Clean the sand, when the filter media is replaced, ensure the laterals are in good repair and are not broken.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Daily logs indicated that March 3rd, 2024, the chlorine was 15 ppm, and the pH was 8. No actions taken were recorded. - Ensure proper corrective actions are taken following inadequate sampling results.
  8. Demand Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Sand was noted in the basin. - Clean the sand, when the filter media is replaced, ensure the laterals are in good repair and are not broken.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Daily logs indicated that March 3rd, 2024, the chlorine was 15 ppm, and the pH was 8. No actions taken were recorded. - Ensure proper corrective actions are taken following inadequate sampling results.
  9. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was broken, and no flow rate was able to be determined.- Repair the flow meter and ensure the pool is meeting proper turnover and filtration rates.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Sand was noted in the basin. - Clean the sand, when the filter media is replaced, ensure the laterals are in good repair and are not broken.
  10. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample not processed (October 10, 2023). No access number on the bottle. Can submit a re-sample on Thursday.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • Appeared to be a small gap beside drain cover. Ensure drain cover is flush with tiled floor and does not present a risk of suction or physical entrapment. Assess drain covers visually daily and put in place weekly and/or monthly physical checks to ensure drain covers are still securely attached/not cracked or damaged.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Some leaks from filter valves / sand should be inspected and changed if necessary.

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