Skip to content
Loading map…

Holiday Inn Express & Suites - Swimming Pool

41 Freeport Crescent NE Calgary AB T3J 0T4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Holiday Inn Express & Suites - Swimming Pool has been inspected 16 times by Alberta Health Services (Environmental Public Health) since October 23, 2023. The most recent inspection, on October 6, 2026, recorded 1 infraction.

1 of 16 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 5 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 35 times across 15 separate inspections, most recently on October 6, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 9 times across 9 separate inspections, most recently on September 30, 2025. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 5 times across 5 separate inspections, most recently on August 1, 2025. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

16 inspections

  1. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on September 30, 2026, was unsatisfactory with the presence of Total Coliforms.
  2. Monitoring Inspection

    0 infractions

  3. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate was measured at 83 gallons per minute (GPM). The turnover period was calculated to be 4.5 hours. The inspector informed the operator that a 4 hour or less turnover period must be achieved. Thus, the minimum flow rate must be 93 GPM to achieve the required turnover period. Please maintain the flow rate between 93-105 GPM.
  4. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on September 9, 2026, was unsatisfactory with the presence of Total Coliforms.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate was measured at 83 gallons per minute (GPM). The turnover period was calculated to be 4.5 hours. The inspector informed the operator that a 4 hour or less turnover period must be achieved. Thus, the minimum flow rate must be 93 GPM to achieve the required turnover period. Please maintain the flow rate between 93-105 GPM.
  5. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate was measured at 83 gallons per minute (GPM). The turnover period was calculated to be 4.5 hours. The inspector informed the operator that a 4 hour or less turnover period must be achieved. Thus, the minimum flow rate must be 93 GPM to achieve the required turnover period. Please maintain the flow rate between 93-105 GPM.
  6. Risk Management Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Disparity observed between the pH reading on automatic chemical feeding system display and the system's set point.**Please calibrate
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was not operational at the time of inspection.**Please repair or replace.
  7. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 10, 2025, was not tested because there was no identification number on the bottle.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Disparity observed between the pH reading on automatic chemical feeding system display and the system's set point.**Please calibrate
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was not operational at the time of inspection.**Please repair or replace.
  8. Risk Management Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Disparity observed between the pH reading on automatic chemical feeding system display and the system's set point.**Please calibrate
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was not operational at the time of inspection.**Please repair or replace.
  9. Risk Management Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 23, 2025, had a HPC count of 110 CFU/mL. Please resample.**OUTSTANDING (2025-08-01). The water sample collected on July 30, 2025, was unsatisfactory with an HPC of 310 CFU/mL. The inspector informed the operator that the pool water must be treated, and another water sample is to be submitted for reassessment.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on August 6, 2025, had an HPC of > 57,000 CFU/mL.**Begin the treatment immediately. **Re-sample after rebalancing the water chemistry.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Disparity observed between the pH reading on automatic chemical feeding system display and the system's set point.**Please calibrate
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow meter was not operational at the time of inspection.**Please repair or replace.
  10. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**The pool operator has not been properly filling out the requisition form. The swimming pool is consistently above 30C due to no temperature regulator on the pool, and the >30C box was not being checked off; Pseudomonas is not being assessed.REQUIREMENT: Ensure that the requisition form is properly filled out. If the water temperature remains above 30C, select the >30C option on the form.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 23, 2025, had a HPC count of 110 CFU/mL. Please resample.**OUTSTANDING (2025-08-01). The water sample collected on July 30, 2025, was unsatisfactory with an HPC of 310 CFU/mL. The inspector informed the operator that the pool water must be treated, and another water sample is to be submitted for reassessment.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • **Ongoing Concern**Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
  11. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**The pool operator has not been properly filling out the requisition form. The swimming pool is consistently above 30C due to no temperature regulator on the pool, and the >30C box was not being checked off; Pseudomonas is not being assessed.REQUIREMENT: Ensure that the requisition form is properly filled out. If the water temperature remains above 30C, select the >30C option on the form.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 23, 2025, had a HPC count of 110 CFU/mL. **Please resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • **Ongoing Concern**Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
  12. Monitoring Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**The pool operator has not been properly filling out the requisition form. The swimming pool is consistently above 30C due to no temperature regulator on the pool, and the >30C box was not being checked off; Pseudomonas is not being assessed.REQUIREMENT: Ensure that the requisition form is properly filled out. If the water temperature remains above 30C, select the >30C option on the form.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation**Update June 5, 2025: Combined Chlorine measured 1.48 ppm at the time of inspection. The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • **Ongoing Concern**Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
  13. Monitoring Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The pool operator has not been properly filling out the requisition form. The swimming pool is consistently above 30C due to no temperature regulator on the pool, and the >30C box was not being checked off; Pseudomonas is not being assessed.REQUIREMENT: Ensure that the requisition form is properly filled out. If the water temperature remains above 30C, select the >30C option on the form.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • **Ongoing Violation** The combined chlorines were measured to be 1.94 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Ongoing Violation** The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • **Ongoing Concern** Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
  14. Demand Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorines were measured to be 1.10 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • The free chlorine residual is high and may cause skin irritation in combination with high combined chlorines.REQUIREMENT: It is recommended to maintain the free chlorine residual between 2-3 ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Pool testing and operating records are not being maintained on the weekend.REQUIREMENT: The pool must be maintained on a daily basis.
  15. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on November 01, 2023, had HPC detected at 3960 CFU/mL.REQUIREMENT: Review the water chemistry and balance as needed. Send in a re-sample if /when the water chemistry appears satisfactory.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
  16. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate for the swimming pool is too fast. The pool must not be exceeding 105 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.

Nearby inspected facilities

Own this business? Add a badge to your website