Holiday Inn Express & Suites - Whirlpool
41 Freeport Crescent NE Calgary AB T3J 0T4 · Aquatic Facility
18 inspections
- Risk Management Inspection
3 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH was measured as UR or below 6.50. The inspector informed the operator that the pH of the water must be maintained between 6.8-7.6. Please increase the pH to be at least 6.8.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity of the whirlpool was measured at 184 ppm. The inspector informed the operator that the total alkalinity of the whirlpool water must not exceed 180 ppm. Please decrease the total alkalinity of the whirlpool to below 180 ppm, or between 60-180 ppm at all times.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The automated controller reading result for the pH (7.36) was not consistent with the manual test result (<6.50). Please clean and re-calibrate the probe of the automated controller system.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample (26ES-127E00154) collected on May 6, 2026, came back unsatisfactory as Total Coliforms were present. Please immediately treat the whirlpool water, chemically balance and resubmit a water sample.**OUTSTANDING (2026-05-13). The water sample collected on May 12, 2026, was unsatisfactory with the presence of Total Coliforms. Instructions were provided to the operator, including the need to fully drain the whirlpool water, scrub the whirlpool surfaces with a disinfectant, refill the water and re-balance the water chemistry, and to submit another water sample for re-testing.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH was measured as UR or below 6.50. The inspector informed the operator that the pH of the water must be maintained between 6.8-7.6. Please increase the pH to be at least 6.8.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity of the whirlpool was measured at 184 ppm. The inspector informed the operator that the total alkalinity of the whirlpool water must not exceed 180 ppm. Please decrease the total alkalinity of the whirlpool to below 180 ppm, or between 60-180 ppm at all times.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The automated controller reading result for the pH (7.36) was not consistent with the manual test result (<6.50). Please clean and re-calibrate the probe of the automated controller system.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Water sample (26ES-127E00154) collected on May 6, 2026, came back unsatisfactory as Total Coliforms were present. Please immediately treat the whirlpool water, chemically balance and resubmit a water sample.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH was measured as UR or below 6.50. The inspector informed the operator that the pH of the water must be maintained between 6.8-7.6. Please increase the pH to be at least 6.8.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity of the whirlpool was measured at 184 ppm. The inspector informed the operator that the total alkalinity of the whirlpool water must not exceed 180 ppm. Please decrease the total alkalinity of the whirlpool to below 180 ppm, or between 60-180 ppm at all times.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The automated controller reading result for the pH (7.36) was not consistent with the manual test result (<6.50). Please clean and re-calibrate the probe of the automated controller system.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
3 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH was measured as UR or below 6.50. The inspector informed the operator that the pH of the water must be maintained between 6.8-7.6. Please increase the pH to be at least 6.8.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity of the whirlpool was measured at 184 ppm. The inspector informed the operator that the total alkalinity of the whirlpool water must not exceed 180 ppm. Please decrease the total alkalinity of the whirlpool to below 180 ppm, or between 60-180 ppm at all times.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The automated controller reading result for the pH (7.36) was not consistent with the manual test result (<6.50). Please clean and re-calibrate the probe of the automated controller system.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
2 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The whirlpool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The water sample collected on September 24, 2025, was unsatisfactory with the presence of Pseudomonas aeruginosa and Total Coliforms.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample collected on September 24, 2025, was unsatisfactory with an HPC of >57,000 CFU/mL.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The whirlpool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
2 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The whirlpool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample collected on September 10, 2025, was not tested because there was no identification number on the bottle.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The whirlpool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
2 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The whirlpool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample collected on August 6, 2025, had a HPC count of > 57,000 CFU/mL.**Please begin treatment of the pool immediately. **Submit a re-sample after treatment is complete and water chemistry is re-balanced.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The whirlpool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
4 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The water sample collected on July 9, 2025, had a Total Coliforms present in the sample. **Please begin treatment of the pool immediately. **Submit a re-sample after treatment is complete and water chemistry is re-balanced.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- **Ongoing Concern**Update June 5, 2025: The water temperature of the basin was measured 40.9*C at the time of inspection. The water temperature of the basin exceeds 40C degrees (measured to be 41C)There is no means to reduce the temperature as there is apparently no thermostat on this system.REQUIREMENT: Water temperature cannot exceed 40C. Install a thermostat which can help maintain the water temperature.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- **Ongoing Concern** Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
3 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** Update June 5, 2025: Combined chlorine measured 2.02 ppm at the time of inspection. The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- **Ongoing Concern**Update June 5, 2025: The water temperature of the basin was measured 40.9*C at the time of inspection. The water temperature of the basin exceeds 40C degrees (measured to be 41C)There is no means to reduce the temperature as there is apparently no thermostat on this system.REQUIREMENT: Water temperature cannot exceed 40C. Install a thermostat which can help maintain the water temperature.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- **Ongoing Concern** Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
5 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Concern** The flow rate for the whirlpool is too fast. The pool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The manual test for pH (7.13) was significantly different from the pH display on the automated feeder (7.54).REQUIREMENT: Ensure that the automated feeder readings are consistent with the manual test results.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The water temperature of the basin exceeds 40C degrees (measured to be 41C)There is no means to reduce the temperature as there is apparently no thermostat on this system.REQUIREMENT: Water temperature cannot exceed 40C. Install a thermostat which can help maintain the water temperature.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- **Ongoing Concern** Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
6 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The water sample collected on December 18, 2024, had total coliforms present in the sample.REQUIREMENT: Review the water chemistry. If there are any problems identified, begin immediate treatment of the water. If no problems are identified, review the water sampling technique to ensure that there wasn’t accidental contamination during the collection. Send in a re-sample after any treatments are completed (if necessary).
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Concern** The flow rate for the whirlpool is too fast. The pool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The manual test for pH (7.13) was significantly different from the pH display on the automated feeder (7.54).REQUIREMENT: Ensure that the automated feeder readings are consistent with the manual test results.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The water temperature of the basin exceeds 40C degrees (measured to be 41C)There is no means to reduce the temperature as there is apparently no thermostat on this system.REQUIREMENT: Water temperature cannot exceed 40C. Install a thermostat which can help maintain the water temperature.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- **Ongoing Concern** Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
5 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- **Ongoing concern** The combined chlorines were measured to be 2.62 ppm last inspection, and 1.68 minimum this inspection.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- **Ongoing Concern** The flow rate for the whirlpool is too fast. The pool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The manual test for pH (7.13) was significantly different from the pH display on the automated feeder (7.54).REQUIREMENT: Ensure that the automated feeder readings are consistent with the manual test results.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The water temperature of the basin exceeds 40C degrees (measured to be 41C)There is no means to reduce the temperature as there is apparently no thermostat on this system.REQUIREMENT: Water temperature cannot exceed 40C. Install a thermostat which can help maintain the water temperature.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- **Ongoing Concern** Pool testing and operating records are not being maintained on the weekend.Additionally, the pool operator had not written down operational records on the comprehensive template, and instead wrote it separately on a scrap piece of paper.REQUIREMENT: The pool must be maintained on a daily basis. Failure to maintain a proper operating record may result in the pool being closed until it can be demonstrated that the record will be properly maintained.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
3 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The combined chlorines were measured to be 2.62 ppm at the time.REQUIREMENT: Maintain the combined chlorines to the lowest level possible.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The pool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- Pool testing and operating records are not being maintained on the weekend.REQUIREMENT: The pool must be maintained on a daily basis.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- The flow rate for the whirlpool is too fast. The pool must not be exceeding 88 USGPM to not exceed the maximum rate of filtration.REQUIREMENT: Reduce the flow rate and maintain it between the minimum and maximum specified.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample collected on August 23, 2023 was not processed due to the sample being received over 24 hours past the collection time. It’s likely the wrong date was added on the form.REQUIREMENT: Take another sample and ensure that water sample is not past 24 hours after collection.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?