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Jugo Juice (Lougheed Mall)

263 - 9855 Austin Rd, Burnaby · Restaurant

16 inspections

  1. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): - QUATS not detected (0 ppm) in sanitizer bucket for wiping cloths.
      • Corrective Action(s): - Wiping cloths must be stored in 200 ppm QUATS.
      • - QUATS is mixed manually each time. Follow mixing directions. Verify QUATS concentration with test strips.
      • [Correction Date: Immediately]
      • Violation Score: 5
  2. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): - Containers of cut ginger, cut beets, cut spinach, and cut kale are not stored below 4C. Containers are stored on ice (only container bottoms have contact with ice).
      • Corrective Action(s): - Containers of cut and/ or prepared fruits and vegetables must be stored at or below 4C. Submerge each container fully in ice or store inside cooler.
      • [Correction Date: Immediately]
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): - Open containers of protein powders and peanut butter jar are not protected from contamination.
      • Corrective Action(s): - Close containers/ use lids when product is not in use.
      • - Food must be protected from contamination at all times.
      • [Correction Date: Immediately]
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: - Old dishwasher is stored in the back area between storage shelving and hot water tank.
      • Corrective Action(s): - Remove dishwasher from the premises as item is no longer required for the food premises operation.
      • [Correction Date: 24-June-2025]
      • Violation Score: 1
  3. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): - Bubble tea tapioca pearls stored at room (ambient) temperature.
      • Corrective Action(s): - Bubble tea tapioca pears must be stored at or below 4C unless operator is able to demonstrate that product is not potentially hazardous.
      • [Correction Date: Immediately]
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Light fruit fly activity observed around menu display boards and around mop sink.
      • Corrective Action(s): - Thoroughly clean above noted areas and eliminate moisture and/ or food grime accumulation.
      • - Discuss with your pest control company regarding correction actions and possible treatment.
      • [Correction Date: 21-Jan-2025]
      • - Regular pest control services are provided by a pest control company.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Grime and food debris accumulation observed under 3-compartment sink and along floor/ wall edges under all coolers and freezers in the front service area.
      • Corrective Action(s): - Thoroughly clean above noted areas and all other surfaces and hard to reach areas.
      • - A high level of sanitation throughout the entire premises is required to minimize potential pest attraction.
      • [Correction Date: 21-Jan-2025]
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: - High Temperature Sanitizing Dishwasher is not properly operating. (Unit turned off at time of inspection, employee stated that it was turned off because it is not operating properly).
      • Corrective Action(s): - Repair and or replace dishwasher.
      • [Correction Date: 14-Feb-2025]
      • --> CORRECTION ORDER ISSUED
      • - Employee stated that operator has plans to remove dishwasher and change dishwashing sink configuration.
      • - CHANGES TO THE EXISTING PREMISES ARE NOT PERMITTED WITHOUT WRITTEN HEALTH APPROVAL.
      • Violation Score: 3
  4. Follow-Up Inspection

    0 infractions

  5. Follow-Up Inspection

    0 infractions

  6. Routine Inspection

    2 infractions

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation: - Hot water not available at premises.
      • Corrective Action(s): - Hot water is required for sanitary maintenance, handwashing, and warewashing and sanitizing purposes.
      • - Operator states that breaker needs to be reset. Reset breaker and allow hot water tank to heat up and/ or repair and/ or replace hot water tank.
      • -->CLOSURE ORDER ISSUED. Premises is to remain closed until a follow-up inspection is conducted to verify that hot water is available.
      • [Correction Date: Immediately]
      • Violation Score: 25
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Rodent droppings noted along floor/ wall edges in the following areas:
      • - Under front coolers and freezers.
      • - Under and behind 2-compartment sink.
      • - Around grease trap.
      • Corrective Action(s): - Remove droppings and thoroughly clean affected areas.
      • - Use 100-200 ppm chlorine bleach solution (1 tsp chlorine bleach + 1 L water) on affected areas.
      • - Install a doorsweep at entrance swing gate to minimize potential pest entry from the mall.
      • - Follow all recommendations provided by your pest control service technician.
      • [Correction Date: 19-Sept-2024]
      • Note: Regular pest control services provided by a pest control management company.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: - High Temperature Sanitizing Dishwasher is not operational. Employee states that it is not in use as it is leaking.
      • Corrective Action(s): - Repair and/ or replace dishwasher per original Approval to operate.
      • [Correction Date: 26-Sept-2024]
      • Note: Manual 2-compartment sink washing and sanitizing procedures already in place as dishwasher has not been operational and not in use. This is acceptable as a temporary measure.
      • Violation Score: 3
  7. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Rodent droppings noted along floor/ wall edges in the following areas:
      • - Under front coolers and freezers.
      • - Behind 2-compartment sink/ dishwasher/ grease trap.
      • Corrective Action(s): - Remove droppings and thoroughly clean affected areas.
      • - Use 100-200 ppm chlorine bleach solution (1 tsp chlorine bleach + 1 L water) on affected areas.
      • - Consider sealing/ installing a doorsweep at entrance swing gate to minimize potential pest entry from the mall.
      • - Continue to monitor pest activity. Report new and/ or increased activity to your pest control service technician.
      • - Ensure that all areas of the premises are accessible for pest control service.
      • - Follow all recommendations provided by your pest control service technician.
      • [Correction Date: 31-Jan-2024]
      • Note:
      • - Regular pest control services provided by a pest control management company.
      • - Plumbing hole beside mop sink has been sealed since the last inspection.
      • Violation Score: 3
  8. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Rodent droppings noted along floor/ wall edges behind 2-compartment sink/ dishwasher/ grease traps.
      • Corrective Action(s): - Remove droppings and thoroughly clean affected areas.
      • - Seal plumbing hole beside mop sink to prevent potential pest entry.
      • - Continue to monitor pest activity. Report new and or increased activity to your pest control service technician.
      • - Ensure that all areas of the premises are accessible for pest control service.
      • - Follow all recommendations provided by your pest control service technician.
      • [Correction Date: 10-Oct-2023]
      • Note: Premises has pest control services provided 2x/ month by a pest control management company.
      • Violation Score: 3
  9. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Flies observed throughout the back of the facility. The operator has pest control and the reports were reviewed during the inspection.
      • Corrective Action(s): Continue with pest control and forward the next report to Fraser Health. Ensure that regular cleaning is taking place as well.
      • Violation Score: 9
  10. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): One of the sanitizer spray bottles did not show any concentration of sanitizer
      • Corrective Action(s): Ensure to refill sanitizer at least every 2 days. Sanitizer may lose its effectiveness over a long period of time.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Observed fly problems at the back of the kitchen.
      • Corrective Action(s): Cleaning is the key for pest control. Keep the area dry all times. Wipe the walls and floors with sanitizer periodically. The pest control service is in place and the technician had been already contacted for the fly problem.
      • Violation Score: 3
  11. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): A sanitizer spray bottle available @ 100ppm Cl detected. However, wiping rags were on the food counter without being stored in the sanitizer water bucket.
      • Corrective Action(s): Do not leave used wiping rags onthe food counter as this can collect and provide environment for germs and bacteria to grow on the surface of the rags. Prepare 100ppm Cl sanitizer in a bucket to store all wiping rags during operation hours. Business card was left if more explanation is needed.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Observed a staff was preparing food on the counter right beside the mop sink area.
      • Corrective Action(s): The location is not ideal for food prep since the mop sink area is considered unsanitary.
      • Place all juicer equipment in the one section to create more food prep space on the food counter. Address the issue immediately.
      • Violation Score: 3
  12. Follow-Up Inspection

    0 infractions

  13. Follow-Up Inspection

    0 infractions

  14. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: 1. No sanitizer available for food contact surfaces.
      • Only sanitizer available is to be used for disinfection purposes on non-food contact surfaces. These bottles were stored at janitor slop sink.
      • 2. 2 comp sink dishwashing being conducted - sanitizer solution is 300-350 ppm QUATS. 2 comp sink dishwashing instructions above dishwashing area states: "200 ppm - solution is OK". "300-400 ppm - solution is too strong". QUATS test strips available.
      • 3. No plugs available for 2 comp dishwashing sink - plastic scooper used as plug
      • Corrective Action(s): 1. Ensure sanitizer is available for sanitizing food contact surfaces at 200 ppm QUATS and or 100 ppm chlorine in labelled container.
      • 2. Ensure staff follow own manual dishwashing practices: 1. Wash 2. Rinse 3. Sanitize (200ppm QUATS) 4. Air Dry
      • 3. Ensure dishwashing sink has proper plugs designed for that specific sink available. Must have at least 1 plug per compartment (2 minimum).
      • Correction date: immediately
      • Violation Score: 15
    • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Pesto thawing in zip lock bag on napkin on cart at room temp. Pesto noted at 3 C at time of inspection.
      • Corrective Action(s): Ensure all frozen foods are thawed in a cooler over night or over cold running water and not at room temperature. Re-located into cooler.
      • Violation Score: 1
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1.High temp dishwasher not operational for an unknown amount of time.
      • 2. Broken thermometer - cracked glass display
      • Corrective Action(s): 1.Ensure all equipment onsite are maintained in good working order. Any equipment no longer in us for operating the business should be removed. If this piece of equipment is to be removed it must be approved by Fraser Health. Contact Fraser Health with any updates on this unit and plans for its future.
      • Correction date: immediately
      • 2. Ensure all thermometers are maintained in good working order - replace broken thermometer.
      • Correction date: 3 days
      • Violation Score: 9
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: 1. Sani Stuff label noted with QUATS no rinse solution - additional instructions written on label with black marker says 550 ppm QUATS. Pick solution noted in bottle. Test strips indicate over 400 ppm QUATS in bottle. Staff says this solution is used inside unit on non-food contact surfaces.
      • 2. Sani Stuff label noted with QUATS no rinse solution on another bottle with clear solution. 200+ ppm chlorine solution noted. Staff says this solution is used outside unit on public contact surfaces and physical barriers.
      • Corrective Action(s): Ensure all chemical bottles are properly labelled with its contents including any additional instructions or labelling for particular use. "inside" or "outside" unit use only. "Food contact" or "non-food contact" surfaces only.
      • Correction date 1 days
      • Violation Score: 9
  15. Routine Inspection

    0 infractions

  16. Routine Inspection

    0 infractions