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Lodges At Canmore Phase II (Cougar Lodge) - Whirlpool

109 Montane Road Canmore AB T1W 3J2 · Aquatic Facility

Official record from Alberta →

Inspection summary

Lodges At Canmore Phase II (Cougar Lodge) - Whirlpool has been inspected 12 times by Alberta Health Services (Environmental Public Health) since July 10, 2024. The most recent inspection, on October 14, 2026, recorded 3 infractions.

None of the 12 inspections on record were free of infractions. In the past 12 months there were 5 inspections with 21 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 32 times across 12 separate inspections, most recently on October 14, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on December 11, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded once on July 10, 2024. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 12 times across 12 separate inspections, most recently on October 14, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 9 times across 9 separate inspections, most recently on June 15, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

12 inspections

  1. Risk Management Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • If flow meter is accurate in reading 75gpm, then are exceeding the allowable flow rate through the sand filter. Ensure flow meter is accurate and the flow rate is maintained at 27-38gpm.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Could not locate new anti-entrapment plan on-site. Please provide a copy of the anti-entrapment plans.
  2. Monitoring Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • If flow meter is accurate in reading 75gpm, then are exceeding the allowable flow rate through the sand filter. Ensure flow meter is accurate and the flow rate is maintained at 27-38gpm.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • Clock was missing from the whirlpool area. Replace clock.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Could not locate new anti-entrapment plan on-site. Please provide a copy of the anti-entrapment plans.
  3. Risk Management Inspection

    4 infractions

    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  4. Demand Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water sample was submitted the week of May 25/26. A water sample is required to be submitted weekly.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken on June 5/26 was not tested as it was dropped off after the lab had closed for the weekend. New sample to be submitted as soon as possible this week.
    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  5. Risk Management Inspection

    4 infractions

    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  6. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • June 20/25 water sample had Pseudomonas isolated. Whirlpool to be closed until a Pseudomonas disinfection is done. Resample is to be submitted.
    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  7. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • March 24/25 water sample was not tested as it arrived at the lab frozen. Resample to be submitted this week.
    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  8. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Advised Mario by email that sample was not tested as he apparently dropped it off at the lab too late on Friday, December 27th (after hours). Advised to resample early this week (preferably today/Monday).Mario replied to the email.
    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  9. Risk Management Inspection

    4 infractions

    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  10. Risk Management Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water sample was submitted last week. Water samples are to be submitted weekly.
    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  11. Monitoring Inspection

    7 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water sample was submitted last week. Water samples are to be submitted weekly.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine level was initially >8ppm. Dechlor was added but too much was added and the chlorine level dropped to <2ppm. Pool operator in process of getting free chlorine level up to at least 2ppm during inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Circulation pump flow rate was initially 58gpm. Flow rate is to be maintained between 27 and 38gpm. Corrected during inspection; flow rate decreased to 38gpm.
    • 08. Does food preparation and consumption take place away from the pool?
      • A bather was consuming beer while in the whirlpool. There was signage advising no food/beverages in the pool area but please remind bathers of this.
    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • There was no secondary containment for the opened container of chlorine. Please provide secondary containment.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The combined chlorine level is only being checked and recorded about once every two weeks. Combined chlorine level is to be checked daily.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.
  12. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken on July 8, 2024 had a plate count of 210cfu/ml. Treat water to remove contamination.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Alkalinity was measured as over 200ppm on inspector's test kit; pool operator got 159ppm using their test kit. Ensure alkalinity is maintained between 60-180ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow rate for jet pump could not be determined as the float was stuck in the flow meter. Please repair.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Written anti-entrapment plan has been submitted for the whirlpool but was not complete; a couple of questions were left blank. Please complete and re-submit.

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