Mystic Springs Chalets - Whirlpool
140 Kananaskis Way Canmore AB T1W 2X2 · Aquatic Facility
Inspection summary
Mystic Springs Chalets - Whirlpool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since October 25, 2024. The most recent inspection, on October 9, 2026, recorded 1 infraction.
3 of 8 inspections on record found no infractions at all. In the past 12 months there were 5 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Food temperature control and Chemicals and toxic substances.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Pool and spa water qualityHigher risk
For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.
Recorded 4 times across 3 separate inspections, most recently on June 8, 2026. For example:
Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded once on October 9, 2026. For example:
Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
Chemicals and toxic substancesHigher risk
Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.
Recorded once on October 25, 2024. For example:
Is the chemical quality of the water in this pool satisfactory (Critical)?
Food safety training and certificationLower risk
Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.
Recorded 2 times across 2 separate inspections, most recently on December 30, 2024. For example:
Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
8 inspections
- Monitoring Inspection
1 infraction
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- One skimmer is missing a weir; to be replaced.There are some tiles missing around the main drains; to be repaired.
- 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- Risk Management Inspection
0 infractions
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Water sample taken on June 5/26 was not tested as it was dropped off after the lab had closed for the weekend. New sample to be submitted as soon as possible this week.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- No water sample was submitted the week of May 25/26. A water sample is to be submitted each week.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
0 infractions
- Demand Inspection
1 infraction
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample submitted on March 30, 2026 had a heterotrophic plate count of 730 colony forming units per ml. Treat water to remove contamination. Submit a new sample.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
0 infractions
- Demand Inspection
2 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- December 27, 2024 water sample was not tested. Resample to be submitted.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool based on surface area of 16 square metres. Please update the signage.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Monitoring Inspection
2 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Free chlorine level was measured as 1.55ppm. Adjustments made by pool operator to controller. Free chlorine level measured 2.55ppm by end of inspection.
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool based on surface area of 16 square metres. Please update the signage.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
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