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Mystic Springs Chalets - Whirlpool

140 Kananaskis Way Canmore AB T1W 2X2 · Aquatic Facility

11 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken on June 5/26 was not tested as it was dropped off after the lab had closed for the weekend. New sample to be submitted as soon as possible this week.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • No water sample was submitted the week of May 25/26. A water sample is to be submitted each week.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample submitted on March 30, 2026 had a heterotrophic plate count of 730 colony forming units per ml. Treat water to remove contamination. Submit a new sample.
  5. Monitoring Inspection

    0 infractions

  6. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • December 27, 2024 water sample was not tested. Resample to be submitted.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool based on surface area of 16 square metres. Please update the signage.
  7. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine level was measured as 1.55ppm. Adjustments made by pool operator to controller. Free chlorine level measured 2.55ppm by end of inspection.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool based on surface area of 16 square metres. Please update the signage.
  8. Demand Inspection

    4 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken on Oct. 5/23 had a plate count of 160cfu/ml. Treat water to remove contamination.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was only 150gpm. Minimum required flow rate is 172gpm. Overall flow rate must be increased to between 172-215gpm without exceeding maximum for any of the three filters.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for the jet pump was not functional, neither were the flow meters for any of the filters. Flow meters to be functional and accurate.One of the skimmers was also missing a weir. To be replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool. Please update the signage.
  9. Risk Management Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was only 150gpm. Minimum required flow rate is 172gpm. Overall flow rate must be increased to between 172-215gpm without exceeding maximum for any of the three filters.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for the jet pump was not functional, neither were the flow meters for any of the filters. Flow meters to be functional and accurate.One of the skimmers was also missing a weir. To be replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool. Please update the signage.
  10. Demand Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 20/23 water sample had total coliforms present. Treat whirlpool water to eliminate contamination.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 24/23 water sample had total coliforms present and Pseudomonas isolated. Treat water to remove contamination. Upon speaking will pool operator was advised the whirlpool is currently closed for use and has been for about the last week and a half as boiler not functional. Also advised that July 24/23 sample was taken prior to treatment as did not receive message of July 20/24 results until after sample was taken but submitted in anyways.Please ensure notification is provided when pool/whirlpool is closed. Please ensure a satisfactory water sample is submitted prior to reopening.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • July 20/23 water sample had a plate count of 160cfu/ml. Treat whirlpool water to eliminate contamination.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was only 150gpm. Minimum required flow rate is 172gpm. Overall flow rate must be increased to between 172-215gpm without exceeding maximum for any of the three filters.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for the jet pump was not functional, neither were the flow meters for any of the filters. Flow meters to be functional and accurate.One of the skimmers was also missing a weir. To be replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool. Please update the signage.
  11. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 20/23 water sample had total coliforms present. Treat whirlpool water to eliminate contamination.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • July 20/23 water sample had a plate count of 160cfu/ml. Treat whirlpool water to eliminate contamination.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Flow rate was only 150gpm. Minimum required flow rate is 172gpm. Overall flow rate must be increased to between 172-215gpm without exceeding maximum for any of the three filters.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for the jet pump was not functional, neither were the flow meters for any of the filters. Flow meters to be functional and accurate.One of the skimmers was also missing a weir. To be replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Batherload on signage for whirlpool indicated a batherload of 30. The batherload is only 16 for the whirlpool. Please update the signage.