New Westminster City Hall - Cafeteria
511 Royal Ave, New Westminster · Restaurant
Inspection summary
New Westminster City Hall - Cafeteria has been inspected 6 times by Fraser Health Authority since November 21, 2018. The most recent inspection, on July 17, 2025, found no infractions.
2 of 6 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Protecting food from contamination.
The last 2 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 2 times on November 21, 2018. For example:
206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded once on November 1, 2022. For example:
302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on October 30, 2019. For example:
209 - Food not protected from contamination [s. 12(a)]
Equipment and utensilsLower risk
Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.
Recorded 2 times across 2 separate inspections, most recently on August 1, 2023. For example:
310 - Single use containers & utensils are used more than once [s. 20]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded once on November 1, 2022. For example:
306 - Food premises not maintained in a sanitary condition [s. 17(1)]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
6 inspections
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
1 infraction
- 310 - Single use containers & utensils are used more than once [s. 20]
- Observation: Flour and Barley observed to be kept in containers that were designed to be single use.
- Corrective Action(s): Ensure to relocate food items to reusable containers that were designed to be reused.
- Date To Be Corrected: Immediately
- Violation Score: 3
- 310 - Single use containers & utensils are used more than once [s. 20]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): THIS IS A REPEAT INFRACTION. Sanitizer solution not available at the time of inspection.
- Corrective Action(s): Operator stocked sanitizer pail with 200 ppm chlorine at the time of inspection. Ensure sanitizer is available during all business hours to facilitate in proper sanitation.
- Violation Score: 5
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Food debris observed under both coolers.
- Corrective Action(s): Pull both coolers out and ensure the areas under the cooler are maintained in a clean and sanitary manner.
- Date To Be Corrected: Immediately
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
2 infractions
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
- Observation (CORRECTED DURING INSPECTION): 4 wiping cloths on counter tops. sanitizer solution not available
- Corrective Action(s): re-made. ensure that surface sanitizer solution is available throughout the day and wiping cloths are stored in solution when not in use.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: dry storage room lentils, dry pasta, and other bulk products in open bags.
- Corrective Action(s): keep bulk products in sealed containers. do not leave open bags of product in the dry storage
- Violation Score: 3
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
- Routine Inspection
2 infractions
- 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Mashed potatoes stored in hot holder at 55C. product prepared <1 hour prior
- Corrective Action(s): Product moved to hotter setting hot holder. ensure that all hot potentially hazardous foods are held >60C at all times
- Violation Score: 5
- 210 - Food not thawed in an acceptable manner [s. 14(2)]
- Observation: 2 freezer ziplock bags of soup being thawed at room temperature. product measured 7C surface temperature.
- Corrective Action(s): moved to cooler unit.
- do not thaw foods at room temperature. thawing must be done using one of the following 3 ways;
- -in the cooler unit
- -in cold water
- -in a microwave
- Violation Score: 3
- 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
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