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Pho Ace Restaurant

522 6th Ave, New Westminster · Restaurant

Official record from Fraser Health →

Inspection summary

Pho Ace Restaurant has been inspected 9 times by Fraser Health Authority since October 28, 2024. The most recent inspection, on October 5, 2026, found no infractions.

5 of 9 inspections on record found no infractions at all. In the past 12 months there were 4 inspections with 3 infractions recorded. The higher-risk findings here relate to: Food temperature control, Pests and Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on October 1, 2026. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on February 18, 2026. For example: 304 - Premises not free of pests [s. 26(a)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded once on August 25, 2025. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on February 28, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on October 1, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Individually packed pho toppings (bean sprouts, basil, sliced jalapeno and lime wedges) stored in the bar cooler above 4C.
      • Corrective Action(s): Staff moved all toppings ingredients to the kitchen to store in other working coolers.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning is required on the vent hood filters directly above the deep fryers and grill station.
      • Corrective Action(s): Remove vent hood filters and clean and sanitize every 2 weeks or more often if necessary.
      • Date to be corrected by: October 5, 2026
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Bar cooler had air temperature of 12C at the start of inspection. Operator adjusted the temperature dial from "5" to "6" and air temperature started to drop down to 9.8C after 20 minutes.
      • THIS IS A REPEAT VIOLATION. CORRECTION ORDER ISSUED.
      • Corrective Action(s): Cooler must be serviced so that it can maintain 4C or colder at all times. Do not store potentially hazardous foods in this cooler until a follow-up inspection by FHA has taken place.
      • Date to be corrected by: October 5, 2026
      • Violation Score: 9
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings observed in the following areas:
      • 1) On either side of the ice machine
      • 2) Under the mop sink
      • 3) Under the storage rack on the far wall of the storage room
      • 4) Around the dry storage bins
      • Corrective Action(s): Remove droppings. Clean and sanitize with bleach solution.
      • Date to be corrected by: February 19, 2026
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Food debris is noted in the dry storage area (uncooked rice, spices)
      • Corrective Action(s): Clean all food debris at the end of each day.
      • Date to be corrected by: February 19, 2026
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Bar cooler had ambient temperature 6.3C.
      • Corrective Action(s): All potentially hazardous foods (bean sprouts, cut jalapenos, cut lime wedges) have been moved to another working cooler.
      • Operator called for service. All coolers must maintain 4C or colder at all times.
      • Date to be corrected by: February 19, 2026
      • Violation Score: 9
  5. Follow-Up Inspection

    0 infractions

  6. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Less than 50ppm chlorine detected from the low temperature dishwasher at the start of inspection.
      • Corrective Action(s): Operator changed the sanitizer bucket for a new one. Dishwasher now has 50ppm chlorine residual for sanitizing.
      • Any dish ware or equipment that were put through the dishwasher prior to the time of inspection have not been adequately sanitized and must be sanitized again.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Rodent (mice and rat) droppings observed in the dry storage area. Same areas as previous routine inspection: under the mop sink, and under/around the metal wire shelving rack against the far wall.
      • Corrective Action(s): Remove droppings. Clean the floor in this area with a strong bleach solution. Inspect traps for activity.
      • Ensure all food items are stored above the floor, sealed if opened or kept in a pest proof container.
      • Date to be corrected by: August 28, 2025
      • Violation Score: 3
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Spray bottles on site do not have labels to identify its contents. Two identical looking spray bottles contain different chemicals (one bleach solution, one all purpose cleaner).
      • Corrective Action(s): All spray bottles and chemicals used on site must be properly labelled. This is to prevent accidental mixing of chemicals that may cause toxic reactions. Spray bottles that were previously used for one chemical must not be used for any other chemicals.
      • Date to be corrected by: August 28, 2025
      • Violation Score: 3
  7. Follow-Up Inspection

    0 infractions

  8. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Bean sprouts, cut limes and cut jalapeno peppers stored in the bar prep cooler measured above 4C.
      • Corrective Action(s): Staff relocated all items to another working cooler.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Rice scoops were stored in room temperature water.
      • Corrective Action(s): Store rice scoops on ice OR dry.
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rat droppings observed in the back of the kitchen, in the dry storage area (under the spice rack, under the mop sink, behind the meat slicer table)
      • Corrective Action(s): Remove droppings. Clean and sanitize the floors here with a bleach solution. Monitor for entry points and seal immediately.
      • Date to be corrected by: March 4, 2025
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: General cleaning is required in the dry storage area. Under the racks and on the shelves.
      • Corrective Action(s): Clean and sanitize as per your sanitation plan. This will help to prevent the presence of pests.
      • Date to be corrected by: March 4, 2025
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Bar prep cooler has an ambient temperature of 14.0C. Temperature settting for the cooler is already set to the coldest.
      • Corrective Action(s): Operator has called for service. Ambient temperature for all coolers must be 4C or colder at all times.
      • Date to be corrected by: March 4, 2025
      • Violation Score: 3
  9. Routine Inspection

    0 infractions

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