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Q at the Empress - Fairmont Empress Hotel

721 Government Street, Victoria, BC, V8W 1W5 · Food Premises

Inspection summary

Q at the Empress - Fairmont Empress Hotel has been inspected once by Island Health (Vancouver Island Health Authority), on July 23, 2026. The most recent inspection, on July 23, 2026, recorded 2 infractions.

In the past 12 months there was 1 inspection with 2 infractions recorded. All recorded findings relate to upkeep, equipment or paperwork rather than direct food-handling risks.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded once on July 23, 2026. For example: Poor Hygiene and Activities of Food Handlers

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on July 23, 2026. For example: Improper Construction / Maintenance of Establishment

About this data

These results come from Island Health (Vancouver Island Health Authority), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

1 inspection

  1. Routine

    2 infractions

    • Poor Hygiene and Activities of Food Handlers
      • The ice machine ice scoop is stored improperly: on the counter top by the hand sink at the storage room next to the Crystal Ballroom.
      • Store the ice scoop properly: in a holder, container, or tray outside of the ice machine.
    • Improper Construction / Maintenance of Establishment
      • A knife at the cookline is stored improperly: in a crack between two coolers at the pizza station.
      • Store the knife properly, in a holder, sleeve, container, or drawer, or on a magnetic bar. Comments A routine inspection was conducted today. The coolers are at 4°C or lower. The temperature log is up to date. The hot holding units are at 60°C or higher. The freezer is at -18°C. The hand sinks are well equipped. Sanitizer is available; Sink & Surface Cleaner Sanitizer is used and is at 700 DDBSA (Dodecylbenzenesulfonic Acid) in the spray bottles and wiping cloth buckets. The final rinse cycle of the dish machine is above 180°F. The final rinse cycle of the pot washing machine is above 180°F. The facility is clean, well organized, and well maintained.

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