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Shell Canada - K.L.O

1850 K.L.O. Rd Kelowna BC V1W 2H6 · Food Retailer - Food Store

Official record from Interior Health →

Inspection summary

Shell Canada - K.L.O has been inspected 5 times by Interior Health Authority since December 14, 2018. The most recent inspection, on May 30, 2025, recorded 2 infractions.

1 of 5 inspections on record found no infractions at all. No inspections are on record from the past 12 months. The higher-risk findings here relate to: Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on May 30, 2025. For example: 3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on June 15, 2021. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 3 times across 3 separate inspections, most recently on May 30, 2025. For example: 1 Does the operator have a valid operating permit or approval to operate?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring

    2 infractions

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • Observation(s): Staff stated they only washed utensils with soap and water. Staff were educated on the need for sanitizing after washing with detergent.
      • F2.3B Manual dishwashing procedure must provide sufficient washing and sanitizing action to remove contamination.
    • F3.1 Does the operator have a valid operating permit or approval to operate?
      • Observation(s): The facility is preparing and cooking hot dogs and taquitos for immediate consumption without health approval. Operator to provide EHO with application.
      • F3.1B Operator must have health approval to operate.
  2. Monitoring

    1 infraction

    • F2.3 Are food contact surfaces, utensils and equipment washed and sanitized in a manner that removes/prevents contamination?
      • F2.3D Sanitizer solution must be available and kept at the correct levels for adequate sanitizing action.
  3. Monitoring

    0 infractions

  4. Monitoring

    2 infractions

    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): In the back room, the ice machine was not being maintained in a sanitary manner. Allowing dirt and grime build up can lead to an increased risk of contamination of the ice. Operator stated the ice machine was not in use and was to be removed from the premises at an unknown date. Operator was informed that this unit needed to be unplugged so the ice can melt, preventing any potential use of the food. Microwave was observed in an unsanitary state as there was grime along the inside walls and ceiling. Allowing grime build up inside the microwave can increase risk of contamination of food products that use the microwave. This observation was relayed to the operator over the phone, who stated it would be cleaned by staff. The pop syrup rack in the back was observed to be in an unsanitary condition, as well as syrup residue on the wall behind the shelf. The food residue and dirt buildup can attract pests and increase the risk of contamination of the food product. Operator stated this would be cleaned as part of cleaning schedule.
      • F2.5A All equipment, utensils and food contact surfaces used on the premises must be kept in good working order to ensure the sanitary handling of food.
      • F2.5E Equipment or materials not required for food related operations must be removed from the premises.
    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): Operator was unable to provide a written sanitation plan for cleaning / sanitizing the Slurpee and F'Real machines. A written / printed copy of sanitation procedures, available for staff, assist in sanitary operation of the equipment. Operator stated he would have printed copies of sanitation procedures ready for follow-up inspection to be performed on June 30 2021.
  5. Monitoring

    1 infraction

    • F3.4 Are written sanitation procedures (Sanitation Plan) current and available on site?
      • Observation(s): To keep a written plan at the site and have staff know the location of the steps required for sanitizing the F-Real and the slurpee machines r

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