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The Mustard Lady - Processor

510 Duncan Avenue, Courtenay, BC, V9N 1J6 · Food Premises

Official record from Island Health →

Inspection summary

The Mustard Lady - Processor has been inspected 3 times by Island Health (Vancouver Island Health Authority) since June 17, 2026. The most recent inspection, on August 21, 2026, found no infractions.

1 of 3 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 10 infractions recorded. The higher-risk findings here relate to: Protecting food from contamination.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on August 11, 2026. For example: Food Not Protected - General

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 5 times across 2 separate inspections, most recently on August 11, 2026. For example: Improper Construction / Maintenance of Establishment

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded 2 times across 2 separate inspections, most recently on August 11, 2026. For example: Food Safety Plan/Sanitation Plan

  • Food safety training and certificationLower risk

    Most jurisdictions require a certified food handler or manager on site, and some require allergen or food-worker training. These findings mean the paperwork or the trained person was missing at the time. They do not by themselves mean food was handled unsafely.

    Recorded once on June 17, 2026. For example: Poor Hygiene and Activities of Food Handlers

About this data

These results come from Island Health (Vancouver Island Health Authority), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

3 inspections

  1. Follow-Up

    0 infractions

  2. Follow-Up

    5 infractions

    • Food Not Protected - General
      • REPEAT INFRATION Fly trap over food processing area.
      • Remove.
    • Improper Construction / Maintenance of Establishment
      • REPEAT INFRACTION - FINAL WARNING. Build-up of grease and grime in general and hard-to-reach areas of meat slicer.
      • Immediately wash, clean, and sanitize in full.
    • Improper Construction / Maintenance of Establishment
      • Shelving has not been resurfaced /repainted.
      • Complete in 1 week. surfaces are to be smooth, easy-to-clean, durable, and kept in a sanitary condition.
    • Improper Construction / Maintenance of Establishment
      • Build-up of debris in general areas of facility.
      • Wash, clean, and sanitize in full.
    • Food Safety Plan/Sanitation Plan
      • Revised food safety plan not submitted. Bumbleberry/crack jam lab results not submitted.
      • Submit in 1 week. Comments Follow up to be conducted at 11 AM 11Aug2026, for items #110, 116-1, 116-3. At 11AM: Fly trap removed. Meat slicer has been dismantled and is being washed, cleaned, and sanitized. Reminder: more attention needed in hard-to-reach areas. General areas of facility have been washed, cleaned, and sanitized. Follow up to occur in 1 week for #116-2 and 118.
  3. Routine

    5 infractions

    • Food Not Protected - General
      • Fly trap over food processing area - corrected.
      • Ensure that your pest control measures do not contaminate foods or food processing areas.
    • Poor Hygiene and Activities of Food Handlers
      • Improper handwashing and glove use - corrected.
      • Wash your hands frequently and appropriately. Switch out old single-use gloves, wash your hands, and don new single-use gloves as appropriate. Do not wash the glove.
    • Improper Construction / Maintenance of Establishment
      • Build-up of debris, grease, and grime in the general and hard-to-reach areas of meat slicer. Operator began to dismantle unit.
      • Immediately wash, clean, and sanitize in full. Wash, clean, and sanitize every 2 hours (or as required with sporadic use).
    • Improper Construction / Maintenance of Establishment
      • Cloths lining lower shelves are not being changed at required frequency. Shelving is worn.
      • Resurface and paint within 1 month. Ensure it remains and is maintained as a smooth, easy-to-clean, non-absorbant surface. In the interim, replace cloths with a food grade plastic liner.
    • Food Safety Plan/Sanitation Plan
      • New products proposed. Product pH testing appears acceptable, submitted food safety plans require correction as some items are missing. Operator is proposing a new product in addition to 19 May 2026 products, has sent sample to lab, is awaiting results for bumbleberry/crack jam.
      • Provide revised Food Safety Plans for the 19 May 2026 tested products. Forward your bumbleberry/crack jam results and a Food Safety Plan for review. Comments In compliance: -Hand sink clear, sanitary, adequately supplied. -Food safety protective temperatures in compliance. -2 compartment sink available. -Operational logs maintained and monitored. Discussed process for new product approvals, temporary food service, and any facility construction/expansion.

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