Baskin-Robbins Ice Cream #5321
19585 Fraser Hwy, Surrey · Restaurant
Inspection summary
Baskin-Robbins Ice Cream #5321 has been inspected 14 times by Fraser Health Authority since January 25, 2013. The most recent inspection, on April 17, 2026, found no infractions.
6 of 14 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Protecting food from contamination and Food temperature control.
The last 3 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 5 times across 5 separate inspections, most recently on May 14, 2024. For example:
302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded 3 times across 3 separate inspections, most recently on July 4, 2022. For example:
209 - Food not protected from contamination [s. 12(a)]
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded 3 times across 3 separate inspections, most recently on July 27, 2020. For example:
205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded once on July 14, 2021. For example:
401 - Adequate handwashing stations not available for employees [s. 21(4)]
Other findingsLower risk
Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.
Recorded 2 times across 2 separate inspections, most recently on May 14, 2024. For example:
502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
14 inspections
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Sanitizer container and sanitize basin in the 3-compartment sink were detected with 10 PPM chlorine residual.
- Corrective Action(s): Sanitizer was refilled. 100 PPM chlorine residual was detected in the container and sink baskin.
- Violation Score: 5
- 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
- Observation: During the inspection, no one onsite has a valid FOODSAFE level 1 certificate and the operator was not at the facility.
- Corrective Action(s): The operator's wife (also present during last year routine inspection) must complete FOODSAFE level 1 or equivalent within 1 week. During the follow-up inspection (in 2 weeks), operator must present the work schedule and provide evidence that at least one person on shift, in the absence of the operator, must be certified as well.
- Since this is a repeated violation, if the above corrective action cannot be completed within the specified time, increase enforcement actions will be taken.
- Date to be corrected by: May 28, 2024
- Violation Score: 1
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): < 10 PPM chlorine residual was detected in the sanitizer container that was set-up by the 3-compartment sink.
- Corrective Action(s): **Issue corrected at the time of inspection** Sanitizer container was refilled. 100 PPM chlorine residual was detected in the remixed solution.
- Change out the sanitizer container frequently as determined by your Sanitation Plan or more often when it is noted to be overly soiled.
- Violation Score: 5
- 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
- Observation: Operator was not onsite at the time of inspection and none of the food handlers that were onsite has FOODSAFE level 1 or equivalent.
- Corrective Action(s): Someone at the facility must always have FOODSAFE level 1 or equivalent whenever food is being processed or served/ in operation. Have another food handler sign up for FOODSAFE level 1 or equivalent.
- Date to be corrected by: July 5, 2023
- Violation Score: 1
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): 50 ppm chlorine residual detected in the sanitizer container at the time of inspection.
- Corrective Action(s): **Issue corrected at the time of inspection**
- Operator added more sanitizing solution to the sanitizer container. 100 ppm chlorine residual was detected after the solution was remixed. Sanitizing container must be able to detect 100 - 200 ppm chlorine residual for sanitizing all food contact surfaces.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: 1. Ice buildup noted in the walk-in freezer.
- 2. Single-use cups and paper towels were noted stored in the staff washroom.
- Corrective Action(s): 1. Defrost the ice noted in the walk-in freezer to avoid potential contamination of food.
- 2. Move the box of single-use cups and paper towels to a different location. These items cannot be stored in the staff washroom. Avoid storing food, food contact items and paper towels in a location other than the washroom to avoid potential contamination of these products when the toilet is flushed.
- Date to be corrected by: July 11, 2022
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Front handsink was blocked with containers left in sink basin
- Corrective Action(s): - Donot block handsink with any items. Ensure that handsink is available and easily accessible for staff
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Routine Inspection
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Chlorine sanitizer bucket measured at 0ppm.
- Corrective Action(s): Remake chlorine sanitizer bucket solution. Sanitize all food contact surfaces with new chlorine solution. Corrected at the time of inspection.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Kitchen utensils in the handwashing basin.
- Corrective Action(s): Remove all kitchen utensils in the handwashing basin. Corrected at the time of inspection.
- Violation Score: 5
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): A milk bottle stored in Hisense over counter cooler was at 6.8C. The operator said it was put in at opening time 11am.
- Correction: remove the bottle of milk in another cooler that can keep it at 4C. The bottle was moved to the ice cream display cooler.
- Corrective Action(s):
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Sanitizer bucket and sanitizer sink in 3-compartment sink was measured at 50ppm chlorine.
- Correction: add more bleach to ensure 100-200ppm chlorine residual is maintained. Operator re-made the solution that measured at 100ppm chlorine.
- Corrective Action(s):
- Violation Score:
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: 1) The water tray in ice machine had scaling residue and some debris.
- Correction: Clean and sanitize the ice machine including the water tray. Discard the current batch of ice and the first batch of ice after sanitizing. Refer to your sanitation plan.
- Date to be corrected by: Immediately
- 2) Brownie cakes were left uncovered in the walk-in freezer.
- Correction: Cover the food that is kept in freezers to prevent cross-contamination through debris or under shelves that can fall in. Operator covered the cakes at time of inspection.
- Corrective Action(s):
- Violation Score:
- 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
- Observation (CORRECTED DURING INSPECTION): Coca-Cola cooler and single-door display freezer did not have accurate thermometers. The digital readings for display up-right freezers were inaccurate.
- Correction: obtain thermometers for both coolers and regularly monitor temperature. Operator put in new thermometers at time of inspection.
- Corrective Action(s):
- Violation Score:
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Bar cooler at the serving area measured with an ambient air temperature of 8C. Milk stored inside measured with an internal food product temperature of 8C.
- Corrective Action(s): One and half jugs of milk were discarded. DO NOT stored any potentially hazardous food in this cooler until it can maintain an ambient air temperature of 4C or less.
- Violation Score: 5
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation: Debris observed on the tube and in the water tray inside the ice machine.
- Corrective Action(s): Clean and sanitize the ice machine. Discard the current batch of ice and the first batch of ice after sanitizing the ice machine. Correct by: Immediately
- Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Bar cooler at the front serving area measured at 8C ambient air temperature.
- Corrective Action(s): Service / replace the bar cooler to ensure an ambient air temperature of 4C or less is maintained. Correct by: April 12, 2019.
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: half a tile was missing at the front of the walk-in freezer. This is an outstanding violation.
- Corrective Action(s): Replace the aforementioned tile to ensure floor can be cleaned properly. Correct by: May 10, 2019.
- Violation Score: 3
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Operator's FOODSAFE Level 1 expired at the time of inspection.
- Corrective Action(s): Retake the FOODSAFE Level 1 course and obtain a valid certificate. Correct by: May 1, 2019
- Violation Score: 1
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Counter top cooler measured at 10C at time of inspection.
- Corrective Action: Food items were moved to a working cooler that can maintain 4C at time of inspection.
- Do not use cooler unless it can maintain 4C or below
- Potentially hazardous food items must be stored at 4C or below to prevent pathogen growth and toxin production.
- Corrective Action(s):
- Violation Score:
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation: Visible debris build-up on condenser of ice machine.
- Corrective Action: Ice machine must be washed and sanitized regularly to prevent contamination of ice which is a food item
- Ensure regular monitoring of equipment for sanitation
- Staff began cleaning machine at time of inspection.
- Date to be Corrected by: May 1, 2018
- Corrective Action(s):
- Violation Score:
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: (1) Cakes in front stand-up cooler are uncovered and open to customer access.
- Corrective Action: Staff stated they could place a lock on the cooler so customers can not access the cooler.
- Food items must be protected from contact by customers to prevent contamination.
- A working lock must be used for this cooler or the cakes need to be boxed.
- Date to be Corrected by: Immediate
- (2) Chocolate Sauce was stored in open tin can at time of inspection.
- Corrective Action: Food items must be stored in durable food grade containers.
- Tin cans are not long-term storage solutions for food items
- Staff moved chocolate sauce to food grade container at time of inspection.
- Corrective Action(s):
- Violation Score:
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Counter top cooler measured at 10C at time of inspection.
- Corrective Action: Cooler must be repaired or replaced or not used, until it can maintain temperatures of 4C or below.
- Date to be Corrected by: May 1, 2018
- Corrective Action(s):
- Violation Score:
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Freezer had excess moisture and water pooling by door. Tile is cracked and damaged were pooling is occuring.
- Corrective Action: Replace tiles by cooler entrance to prevent a tripping hazard, and to prevent mold groth.
- Ensure cooler is being regularly defrosted to prevent ice build-up.
- Date to be Corrected by: October 30, 2018
- Corrective Action(s):
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Routine Inspection
0 infractions
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