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Best Western Plus Okotoks Inn & Suites - Pool

100 Southbank Road Okotoks AB T1S 0N3 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Plus Okotoks Inn & Suites - Pool has been inspected 24 times by Alberta Health Services (Environmental Public Health) since November 9, 2023. The most recent inspection, on July 28, 2026, recorded 1 infraction.

6 of 24 inspections on record found no infractions at all. In the past 12 months there were 7 inspections with 9 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 19 times across 16 separate inspections, most recently on July 28, 2026. For example: Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 6 times across 6 separate inspections, most recently on December 2, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

24 inspections

  1. Demand Inspection

    1 infraction

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Bacteriological water sample that was submitted on July 27, 2026 was not processed due to missing identification number on the bottle. **Resample as soon as possible.
  2. Demand Inspection

    1 infraction

    • 10. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Non-Critical)?
      • Bacteriological water sample that was submitted on June 29 2026 was not processed due to the time of collection not indicated on the requisition form. **Resample as soon as possible.
  3. Risk Management Inspection

    0 infractions

  4. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • *** Outstanding on December 16, 2025Both pool skimmer are missing floating weirs.***Replace the missing weir so there is adequate skimming of the surface water.
  5. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Bacteriological water sample submitted on Dec 2, 2025 was not processed due to missing time of collection data.Week of Nov 24 - bacteriological water sample was not submitted. **Resample as soon as possible.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Both pool skimmer are missing floating weirs.***Replace the missing weir so there is adequate skimming of the surface water.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Dirt/debris was observed in the swimming pool front entry stairs and at the base of the basin near the slide.*** Please Clean. 2. The skimmer pot located closest to the main entrance was observed to have broken up foam toy and plastic papers. ***Remove all plastic and foam debris from the skimmer pot to ensure unobstructed water flow and proper filtration
  6. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Both pool skimmer are missing floating weirs.***Replace the missing weir so there is adequate skimming of the surface water.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Dirt/debris was observed in the swimming pool front entry stairs and at the base of the basin near the slide.*** Please Clean. 2. The skimmer pot located closest to the main entrance was observed to have broken up foam toy and plastic papers. ***Remove all plastic and foam debris from the skimmer pot to ensure unobstructed water flow and proper filtration
  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Bacteriological water sample submitted on Nov 3, 2025 was not processed due to missing time of collection. **Submit sample as soon as possible.
  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The bacterial water sample submitted on August 25, 2025 had an HPC of 580 CFU/mL.- A satisfactory bacterial water sample is required.
  9. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • A bacteriological water sample that was submitted on July 14, 2025 was not processed due to missing time of collection.**Submit resample.
  10. Risk Management Inspection

    0 infractions

  11. Risk Management Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Debris was observed in the swimming pool basin by the slide. **Clean. 2. The skimmer pot located closest to the main entrance was observed to have broken up foam toy. **Ensure all foam material is removed from skimmer pot.***CORRECTED.
  12. Monitoring Inspection

    1 infraction

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Debris was observed in the swimming pool basin by the slide. **Clean. 2. The skimmer pot located closest to the main entrance was observed to have broken up foam toy. **Ensure all foam material is removed from skimmer pot.
  13. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The Heterotrophic Plate Count for the bacteriological water sample submitted for the swimming pool on December 23 2024 was 310 CFU/mL. **Check all chemical parameters and ensure they are within acceptable ranges. Resample as soon as possible.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Sand accumulating on the side of the pool wall near the water slide. The operator stated it was from a recent sand blasting around the pool area. Please remove the sand to ensure the pool is maintained in a clean and sanitary manner.
  14. Monitoring Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The Heterotrophic Plate Count for the bacteriological water sample submitted for the swimming pool on November 18 2024 was 310 CFU/mL. **Check all chemical parameters and ensure they are within acceptable ranges. Resample as soon as possible.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Sand accumulating on the side of the pool wall near the water slide. The operator stated it was from a recent sand blasting around the pool area. Please remove the sand to ensure the pool is maintained in a clean and sanitary manner.
  15. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The Heterotrophic Plate Count for the bacteriological water sample submitted for the swimming pool on November 18 2024 was 310 CFU/mL. **Check all chemical parameters and ensure they are within acceptable ranges. Resample as soon as possible.
  16. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Total Coliforms presence in water sample submitted on October 15, 2024.**Increase Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2.Run the water through the circulation system for at least one turnover. Balance the water, resample as soon as possible.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Heterotrophic Plate Count of 200 CFU/mL in water sample submitted on October 15, 2024.**Increase Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2.Run the water through the circulation system for at least one turnover. Balance the water, resample as soon as possible.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The bacterial water sample submitted on October 7, 2024 for the pool had an HPC count of 110 CFU.- A satisfactory water sample is required.
  17. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The bacterial water sample submitted on October 7, 2024 for the pool had an HPC count of 110 CFU.- A satisfactory water sample is required.
  18. Monitoring Inspection

    0 infractions

  19. Risk Management Inspection

    0 infractions

  20. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The most recent bacteriological water sample indicated an HPC of 2400 CFU/mL.
  21. Monitoring Inspection

    0 infractions

  22. Risk Management Inspection

    0 infractions

  23. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC in most recent bacteriological sample was recorded at 500 CFU/100mL.*Second consecutive failed bacteriological sample - first sample was recorded at 320CFU/mL
  24. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC in most recent bacteriological sample was recorded at 320 CFU/100mL.

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