Best Western Port O'Call - Common
1935 McKnight Boulevard NE Calgary AB T2E 6V4 · Aquatic Facility - Common Area
Inspection summary
Best Western Port O'Call - Common has been inspected 6 times by Alberta Health Services (Environmental Public Health) since November 7, 2023. The most recent inspection, on March 19, 2026, found no infractions.
3 of 6 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Food temperature control.
The last 2 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.
Food temperature controlHigher risk
Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.
Recorded once on November 7, 2023. For example:
Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
Food safety training and certificationLower risk
Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.
Recorded 2 times across 2 separate inspections, most recently on August 22, 2024. For example:
Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
Permits, records and postingLower risk
Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.
Recorded once on February 14, 2025. For example:
Are proper testing, monitoring, and other records being properly maintained?
About this data
These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
6 inspections
- Demand Inspection
0 infractions
- Risk Management Inspection
0 infractions
- Monitoring Inspection
1 infraction
- 10. Are proper testing, monitoring, and other records being properly maintained?
- The records of the water testing and maintenance were not properly maintained. Specifically, the chemical parameters were not maintained at their required concentration/value. Also, the chemicals added, and their amount were not properly recorded. Testing of the water were also not being conducted after adding chemicals. The inspector informed the operator and the hotel manager that adequate logs and records must be maintained. Please educate all pool operators regarding this requirement.
- 10. Are proper testing, monitoring, and other records being properly maintained?
- Risk Management Inspection
0 infractions
- Monitoring Inspection
1 infraction
- 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **ONGOING VIOLATION** The facility was missing the following policies and procedures:A. Anti-entrapment plan (Section 9.1 of the Pool Standards). *Note: this needs to be completed for each basin. REQUIREMENT: Develop the above-mentioned plans and procedures. Consult the Pool Standards/the undersigned for more information regarding what needs to be included in the plans.
- 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- Monitoring Inspection
2 infractions
- 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
- The basement women's changeroom had the following concerns noted:1) A substance which appeared to be mould was growing in a corner in the locker room area. No obvious signs of water moisture were noted.REQUIREMENT: Assess and clean/remove the mould. Contact a mould remediation company if not manageable. Investigate possible sources of moisture/water which allowed for the mould to grow.2) Two ceiling tiles were caved in. An active water leak was coming from the tiles.REQUIREMENT: Find the source of the leak and correct immediately. Ensure that the area is dried and well-ventilated to prevent mould growth. Discard any water damaged items.
- 11. Does the pool premises have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- **ONGOING VIOLATION** The facility was missing the following policies and procedures:A. Anti-entrapment plan (Section 9.1 of the Pool Standards). *Note: this needs to be completed for each basin. REQUIREMENT: Develop the above-mentioned plans and procedures. Consult the Pool Standards/the undersigned for more information regarding what needs to be included in the plans.
- 09. Is the pool premises maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
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