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Best Western Port O'Call - Lower Swimming Pool

1935 McKnight Boulevard NE Calgary AB T2E 6V4 · Aquatic Facility

Official record from Alberta →

Inspection summary

Best Western Port O'Call - Lower Swimming Pool has been inspected 30 times by Alberta Health Services (Environmental Public Health) since August 22, 2024. The most recent inspection, on October 6, 2026, found no infractions.

13 of 30 inspections on record found no infractions at all. In the past 12 months there were 10 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 17 times across 16 separate inspections, most recently on August 31, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 4 times across 4 separate inspections, most recently on October 31, 2024. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

30 inspections

  1. Risk Management Inspection

    0 infractions

  2. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on 28th August 2026 tested positive for Total Coliform.- Treat and resample.
  3. Risk Management Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 7, 2026, was unsatisfactory with the presence of Total Coliforms.
  5. Risk Management Inspection

    0 infractions

  6. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on June 12, 2026, was unsatisfactory with the presence of Total Coliforms.
  7. Demand Inspection

    0 infractions

  8. Risk Management Inspection

    0 infractions

  9. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on December 31, 2025, was unsatisfactory with the presence of Total Coliforms.
  10. Risk Management Inspection

    0 infractions

  11. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on12/09/2025 tested positive for Total Coliforms.Please treat and resample.The water sample collected on September 12, 2025, was unsatisfactory with the presence of Total Coliforms. Please treat the pool water, as follows: increase the Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2; run the water through the circulation system for at least one turnover; then, re-balance the water to normal parameters; and send another sample for testing.
  12. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 8, 2025, was unsatisfactory with the presence of Total Coliforms. Please treat the pool water, as follows: increase the Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2; run the water through the circulation system for at least one turnover; then, re-balance the water to normal parameters; and send another sample for testing.**OUTSTANDING (2025-08-18). The water sample collected on August 16, 2025, was unsatisfactory with the presence of Total Coliforms. Please re-treat the pool water by following the above instructions for treatment, then re-submit another sample for testing.
  13. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 8, 2025, was unsatisfactory with the presence of Total Coliforms. Please treat the pool water, as follows: increase the Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2; run the water through the circulation system for at least one turnover; then, re-balance the water to normal parameters; and send another sample for testing.
  14. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on August 8, 2025, was unsatisfactory with the presence of Total Coliforms. Please treat the pool water, as follows: increase the Free Available Chlorine (FAC) level to 10 ppm and maintain pH at or near 7.2; run the water through the circulation system for at least one turnover; then, re-balance the water to normal parameters; and send another sample for testing.
  15. Risk Management Inspection

    0 infractions

  16. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on June 27, 2025, had a Total Coliforms present in the sample. **Please begin treatment of the pool immediately. **Submit a re-sample after treatment is complete and water chemistry is re-balanced.
  17. Risk Management Inspection

    0 infractions

  18. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on June 13, 2025, had a Total Coliforms present in the sample. **Please begin treatment of the pool immediately. **Submit a re-sample after treatment is complete and water chemistry is re-balanced.
  19. Risk Management Inspection

    0 infractions

  20. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on May 9, 2025, was not tested as the sample was received during the weekend/holiday without approval.
  21. Risk Management Inspection

    0 infractions

  22. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on March 14, 2025 showed an HPC of 160 CFU/mL. Another sample must be submitted for bacteriological water analysis.**The water sample collected on March 21, 2025 showed an HPC of 1,060 CFU/mL. Please treat the pool by conducting the following: increase the Free Available Chlorine to 10 ppm and maintain a pH of 7.2, then run a full turnover of 4-6 hours, then re-balance the chemistry. Send another sample after the treatment, and further actions required will be discussed after the water sample test result is received and assesed.
  23. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on March 14, 2025 showed an HPC of 160 CFU/mL. Another sample must be submitted for bacteriological water analysis.
  24. Risk Management Inspection

    0 infractions

  25. Demand Inspection

    0 infractions

  26. Risk Management Inspection

    0 infractions

  27. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on October 25, 2024, had total coliforms in the sample.REQUIREMENT: Begin treatment for the pool. Submit a resample after you complete necessary treatments and the water chemistry is balanced.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on October 25, 2024, had an HPC count of 1500 CFU/mL.REQUIREMENT: Begin treatment for the pool. Submit a resample after you complete necessary treatments and the water chemistry is balanced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **Ongoing Violation** The Anti-Entrapment plans have not been properly completed.REQUIREMENT: Complete the anti-entrapment plans as soon as possible as required on the current work order (common area report)
  28. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on October 25, 2024, had an HPC count of 1500 CFU/mL.REQUIREMENT: Begin treatment for the pool. Submit a resample after you complete necessary treatments and the water chemistry is balanced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **Ongoing Violation** The Anti-Entrapment plans have not been properly completed.REQUIREMENT: Complete the anti-entrapment plans as soon as possible as required on the current work order (common area report)
  29. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on September 27, 2024, had an HPC count of 240 CFU/mL.REQUIREMENT: Begin treatment for the pool. Submit a resample after you complete necessary treatments and the water chemistry is balanced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **Ongoing Violation** The Anti-Entrapment plans have not been properly completed.REQUIREMENT: Complete the anti-entrapment plans as soon as possible as required on the current work order (common area report)
  30. Monitoring Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • **Ongoing Violation** The Anti-Entrapment plans have not been properly completed.REQUIREMENT: Complete the anti-entrapment plans as soon as possible as required on the current work order (common area report)

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