Best Western Port O'Call - North Whirlpool
1935 McKnight Boulevard NE Calgary AB T2E 6V4 · Aquatic Facility
11 inspections
- Demand Inspection
2 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The Free Available Chlorine (FAC) was measured at 0.70 ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Demand Inspection
3 infractions
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- The water sample collected on May 9, 2025, was not tested as the sample was received during the weekend/holiday without approval.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity was initially measured at 62 ppm (in compliance). However, in an attempt to fix the pH of the whirlpool (from 6.52 to 7.15), the final measurement for the total alkalinity was 40 ppm. Please ensure that the total alkalinity is maintained between 60-180 ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
- Risk Management Inspection
2 infractions
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity was initially measured at 62 ppm (in compliance). However, in an attempt to fix the pH of the whirlpool (from 6.52 to 7.15), the final measurement for the total alkalinity was 40 ppm. Please ensure that the total alkalinity is maintained between 60-180 ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- Demand Inspection
3 infractions
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- The water sample collected on April 25, 2025, was unsatisfactory with the presence of Pseudomonas aeruginosa. Please submit another water sample for bacteriological test.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity was initially measured at 62 ppm (in compliance). However, in an attempt to fix the pH of the whirlpool (from 6.52 to 7.15), the final measurement for the total alkalinity was 40 ppm. Please ensure that the total alkalinity is maintained between 60-180 ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
3 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH was measured at 6.52. The pH was corrected during the inspection and was re-measured at 7.15.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The total alkalinity was initially measured at 62 ppm (in compliance). However, in an attempt to fix the pH of the whirlpool (from 6.52 to 7.15), the final measurement for the total alkalinity was 40 ppm. Please ensure that the total alkalinity is maintained between 60-180 ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Risk Management Inspection
3 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The Free Available Chlorine (FAC) was measured at 1.50 ppm. Please ensure to maintain the FAC to at least 2.0 ppm.**OUTSTANDING (2025-04-04). The FAC was measured at 1.56 ppm (first) and 1.47 ppm (second).
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- Records of chemical measurements over the past several days displayed wide fluctuations in free chlorine, pH, combined chlorine, and total alkalinity. The records also indicated that the whirlpool was being opened to the public despite the chemical test readings not meeting the required parameters with no corrective actions taken. This demonstrates an inability to maintain a balance with the whirlpool’s chemistry, and the staff not demonstrating adequate pool safety knowledge.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Monitoring Inspection
5 infractions
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The Free Available Chlorine (FAC) was measured at 1.50 ppm. Please ensure to maintain the FAC to at least 2.0 ppm.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- The pH was measured at 6.5. Please ensure to maintain the pH at least 6.8 and not exceeding 7.6.
- 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
- The Combined Chlorine was measured at 1.67 ppm. Please ensure to keep the combined chlorine concentration to as low as possible, ideally below 0.5 ppm.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading. Recalibrate the pH on automated feeder so the display is consistent with the manual tests.**OUTSTANDING (2025-03-12). The automated reading for the pH was noted as 7.2 vs the manual test result for pH being noted as 6.5. Recalibrate the probe of the automated controller so that the display is consistent with the manual test results.
- 16. Are proper testing, monitoring, and other records being properly maintained?
- Records of chemical measurements over the past several days displayed wide fluctuations in free chlorine, pH, combined chlorine, and total alkalinity. The records also indicated that the whirlpool was being opened to the public despite the chemical test readings not meeting the required parameters with no corrective actions taken. This demonstrates an inability to maintain a balance with the whirlpool’s chemistry, and the staff not demonstrating adequate pool safety knowledge.
- 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
- Demand Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading.REQUIREMENT: Recalibrate the pH on automated feeder so the display is consistent with the manual tests.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Monitoring Inspection
1 infraction
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- pH was measured to be 6.90, but the automated feeder was displaying a reading of 7.3, a 0.4 difference in pH reading.REQUIREMENT: Recalibrate the pH on automated feeder so the display is consistent with the manual tests.
- 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
- Monitoring Inspection
1 infraction
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
- The Anti-Entrapment plans have not been properly completed.REQUIREMENT: Complete the anti-entrapment plans as soon as possible as required on the current work order (as first noted on the common area report).
- 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?