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Chartwell Griesbach Retirement Residence - Food Services

4480 McCrae Avenue NW Edmonton AB T5E 0Y5 · Food - General

21 inspections

  1. Risk Management Inspection

    0 infractions

  2. Monitoring Inspection

    2 infractions

    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • i. There was a knife stored next to the handwash sink.ii. There was a pizza knife stored along the rack adjacent to the garbage can. The knives were washed and stored in a different location at the time of inspection.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • The lids for the items in the sandwich prep cooler required cleaning.
  3. Monitoring Inspection

    0 infractions

  4. Demand Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Renovations to the MC servery area are underway.
  5. Risk Management Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved.The next phase of renovations including this servery space will begin Summer 2025
  6. Monitoring Inspection

    8 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • Cleaning cloth observed on countertop in servery. Ensure that all cleaning cloths are stored directly in sanitizing solution when not in immediate use.
    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Observed dessert items (tarts) uncovered in the walk-in cooler. Products covered during inspection.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Thermometer could not be located in the white fridge in the memory care servery. Ensure all cold storage units are equipped with thermometer.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Observed multiple inserts of soup covered with food grade wrap on rolling cart. Small inserts with altered texture food items observed on bottom self of the rolling cart. Reviewed importance of ensuring that food items are cooled as quickly as possible to avoid extended time in the temperature damager zone. Corner of wrap partially pulled back from top of inserts and prodcuts placed in the walk-in cooler.
    • 15. Is the facility free of a pest infestation?
      • X Mouse droppings noted behind the memory care servery refrigerator.- Clean up the mouse droppings and contract the services of a professional pest management company to investigate and eradicate the mice.August 27 - mouse droppings observed next to white fridge in servery.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved.The next phase of renovations including this servery space will begin Summer 2025
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X The underside of the juice machine above the nozzles has a buildup of syrup on it. - OUTSTANDINGX The inside sides of the ice machine has a buildup of mineral deposit and a brown / pink colored substance on it. - CORRECTEDX The ventilation canopy hood filters are dirty. - OUSTANDING
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • Observed build-up of food debris and dust in the following areas in the servery including hard to reach areas around equipment and shelving, walls, behind and beside fridges. Mouse dropping observed beside the fridge in the servery. Main kitchen - dust build up observed on wall next to ventilation canopy, dust on the cover to the fans int eh walk-in cooler, debris on the wire racks in the walk-in cooler. Clean indicated areas. Ensure that staff are routinely cleaning to remove debris. Update cleaning schedule
  7. Monitoring Inspection

    4 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • X The refrigerator temperature in the memory care unit measured >4C. Discontinue use of this refrigerator if it cannot be maintained at 4C or less.
    • 15. Is the facility free of a pest infestation?
      • X Mouse droppings noted behind the memory care servery refrigerator.- Clean up the mouse droppings and contract the services of a professional pest management company to investigate and eradicate the mice.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved.The next phase of renovations including this servery space will begin Summer 2025
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X The underside of the juice machine above the nozzles has a buildup of syrup on it.X The inside sides of the ice machine has a buildup of mineral deposit and a brown / pink colored substance on it.X The ventilation canopy hood filters are dirty.
  8. Demand Inspection

    2 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • X Semi-thawed frozen chicken tenders were stored at room temperature - these were put back into the freezer during the inspection.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024Nov 26, 2024:The next phase of renovations including this servery space will begin Spring / Summer 2025
  9. Risk Management Inspection

    2 infractions

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024Nov 26, 2024:The next phase of renovations including this servery space will begin Spring / Summer 2025
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X Food products were stored in the walk-in freezer on dirty shelving that was not cleaned and sanitized prior to use. November 28, 2024 - staff were building new shelving to be installed once built, cleaned and sanitized. X The table at the end of the mechanical dishwasher has some cracks in it where water is leaking on top of the cover for the dishwasher conveyor motor.
  10. Initial Inspection

    4 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • X The hoarding at the back of the temporary servery has been cut open exposing it to the construction area behind the hoarding. This was sealed off following the inspection.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • X New paper towel and soap dispensers were empty. Paper towel dispensers were filled shortly after the inspection and individual bottles of soap provided available until correct bottles of soap arrive for the new dispensers.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024Nov 26, 2024:The next phase of renovations including this servery space will begin Spring / Summer 2025
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X Food products were stored in the walk-in freezer on dirty shelving that was not cleaned and sanitized prior to use. X The table at the end of the mechanical dishwasher has some cracks in it where water is leaking on top of the cover for the dishwasher conveyor motor.
  11. Demand Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
  12. Demand Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
  13. Demand Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
  14. Demand Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
  15. Initial Inspection

    1 infraction

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
  16. Demand Inspection

    5 infractions

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are structural issues throughout the kitchen. There are broken tiles, gaps and cracks along the wall under the steam tables. The flooring throughout the kitchen is damaged. Areas around the front prep area, walk-in cooler, two compartment sinks have cracked tiles and lifting flooring. Some areas are uneven and may pose workplace health and safety hazards. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The floor covering on the main kitchen line is buckled and damaged with pieces of the flooring missing making it difficult to clean and creating a tripping hazard.X The flooring around the mop sink is caved in, water that spills over can seep underneath into the subfloor. Budget for major renovations has been approved for spring/summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The caulking / seal between the backsplash and the steel dish pit back wall is moldy.
    • 26. Have plans for construction or alteration of this facility been submitted for approval?
      • X Plans for the construction in the kitchen have not been submitted for review.
  17. Risk Management Inspection

    6 infractions

    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • X Frozen cauliflower was stored in a shopping bag with "Thank you" print on it. Unable to determine if this bag was new or old and if it is food grade. Ensure food products are properly stored in clean food grade containers / bags.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are structural issues throughout the kitchen. There are broken tiles, gaps and cracks along the wall under the steam tables. The flooring throughout the kitchen is damaged. Areas around the front prep area, walk-in cooler, two compartment sinks have cracked tiles and lifting flooring. Some areas are uneven and may pose workplace health and safety hazards. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The floor covering on the main kitchen line is buckled and damaged with pieces of the flooring missing making it difficult to clean and creating a tripping hazard.X The flooring around the mop sink is caved in, water that spills over can seep underneath into the subfloor. Budget for major renovations has been approved for spring/summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The caulking / seal between the backsplash and the steel dish pit back wall is moldy.
    • 26. Have plans for construction or alteration of this facility been submitted for approval?
      • X Plans for the current construction activity in the common area adjacent to the dining area and proposed construction in the kitchen and other care areas have not submitted for review.
  18. Monitoring Inspection

    7 infractions

    • 04. Does the operator use approved methods for cleaning and sanitizing equipment, utensils, and surfaces?
      • X Observed staff cleaning a dirty knife in the hand wash sink and storing it on the magnetic strip shortly after without sanitizing the knife. Ensure equipment is properly cleaned and sanitized before storage.
    • 07. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Critical)?
      • X Frozen cauliflower was stored in a shopping bag with "Thank you" print on it. Unable to determine if this bag was new or old and if it is food grade. Ensure food products are properly stored in clean food grade containers / bags.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The caulking / seal between the backsplash and the steel dish pit back wall is moldy. X Noted construction activity in the common spaces adjacent to the dining area. Dining tables and self-service snack area has been set up in areas where the flooring was removed exposing the unfinished concrete beneath. Walls have been framed and partially drywalled nearby as well. Remove these and set them up in areas separate from any construction activity.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are structural issues throughout the kitchen. There are broken tiles, gaps and cracks along the wall under the steam tables. The flooring throughout the kitchen is damaged. Areas around the front prep area, walk-in cooler, two compartment sinks have cracked tiles and lifting flooring. Some areas are uneven and may pose workplace health and safety hazards. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The floor covering on the main kitchen line is buckled and damaged with pieces of the flooring missing making it difficult to clean and creating a tripping hazard.X The flooring around the mop sink is caved in, water that spills over can seep underneath into the subfloor. Budget for major renovations has been approved for spring/summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 26. Have plans for construction or alteration of this facility been submitted for approval?
      • X Plans for the current construction activity in the common area adjacent to the dining area and proposed construction in the kitchen and other care areas have not submitted for review.
  19. Monitoring Inspection

    4 infractions

    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are structural issues throughout the kitchen. There are broken tiles, gaps and cracks along the wall under the steam tables. The flooring throughout the kitchen is damaged. Areas around the front prep area, walk-in cooler, two compartment sinks have cracked tiles and lifting flooring. Some areas are uneven and may pose workplace health and safety hazards. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The floor covering on the main kitchen line is buckled and damaged with pieces of the flooring missing making it difficult to clean and creating a tripping hazard.X The flooring around the mop sink is caved in, water that spills over can seep underneath into the subfloor. Budget for major renovations has been approved for spring/summer 2024
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage. Budget for major kitchen renovations has been approved for spring / summer 2024
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X There is visible mold growth on the shelving in the walk-in cooler. Ensure staff are cleaning both the top and underside of the wire shelves.
  20. Demand Inspection

    11 infractions

    • 08. Do food handlers ensure that food is protected from contamination (unless noted elsewhere)(Non-Critical)?
      • Open food products observed in cupboard in the servery. Ensure all open food products are placed in sealed containers.
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Probe thermometer on site does not appear to be accurate. Thermometer at room temperature indicated 0 C. Ensure probe thermometer is accurate. Calibrate or replace thermometer. Inserts of pureed food items observed in one side of steam table with exposed water and either side. Water in steam table only extended ~1/4 inch above the bottom of the insert. Ensure that steam table is pre-heated prior to food items being added, ensure that steam table is sufficiently supplied with an adequate amount of water, insert stored directly inside the steam table (and not on top of steamer or other insert). If inserts do not fill the full steam table ensure that lids or other inserts are placed over non-used areas of the steam table to help retain heat (and prevent burns/scalding from steam).
    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • Inserts of pureed food items observed in one side of steam table with exposed water and either side. Water in steam table only extended ~1/4 inch above the bottom of the insert. Ensure that steam table is pre-heated prior to food items being added, ensure that steam table is sufficiently supplied with an adequate amount of water, insert stored directly inside the steam table (and not on top of steamer or other insert). If inserts do not fill the full steam table ensure that lids or other inserts are placed over non-used areas of the steam table to help retain heat (and prevent burns/scalding from steam).
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • X The back door has a gap at the bottom of it where pests can enter through.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are structural issues throughout the kitchen. There are broken tiles, gaps and cracks along the wall under the steam tables. The flooring throughout the kitchen is damaged. Areas around the front prep area, walk-in cooler, two compartment sinks have cracked tiles and lifting flooring. Some areas are uneven and may pose workplace health and safety hazards. Ensure that surfaces are repaired or replaced to render them in a state that is easily cleanable and impervious to moisture.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The caulking at the joint of the dishwasher and wall is moldy.X The floor covering on the main kitchen line is buckled and damaged with pieces of the flooring missing making it difficult to clean and creating a tripping hazard.X The flooring around the mop sink is caved in, water that spills over can seep underneath into the subfloor.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X Industrial mixer has food splatter caked on it.X Walk-in cooler fan cover is dusty and due for cleaning. X Shelving in the walk-in cooler has mold growth on it. X The speed rack covers are damaged beyond repair
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X The meat slicer had food debris on it and in the blade cover.X The underside of several tables in the memory care dining area are dirty. X The ventilation canopy above the dish washing machine is dirty.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • X Several areas in the kitchen have a buildup of dirt, dust and/or grime including the following:- Wall behind and floor under the dish washing machine- Floor area under the steam table
    • 23. Is the facility maintained in a clean and sanitary condition?
      • Observed buildup of food and debris in hard to reach areas including in corners, door to servery, and walls. Ensure area are cleaned.
  21. Monitoring Inspection

    9 infractions

    • 10. Are food temperatures during storage and processing being controlled to maximize food safety?
      • X The cooler in the service / coffee area measured ~15C during the inspection. The site was using ice inside to keep products in cold. Staff advised to remove all items stored in this cooler except fresh uncut fruits and stop using this to store any items requiring refrigeration until it can maintain a temperature of at least 4C or less.
    • 13. Are properly operating hand washing sink(s) accessible to food handlers, located in suitable areas, and stocked with appropriate hand washing supplies?
      • X The paper towel dispenser in the service / coffee area was empty. This was refilled during the inspection.
    • 16. Is the facility free of unapproved animals, vermin and/or insects (unless noted elsewhere), and maintained to prevent the entry or harbourage of pests?
      • X The back door has a gap at the bottom of it where pests can enter through.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • There are structural issues throughout the kitchen. There are broken tiles, gaps and cracks along the wall under the steam tables. The flooring throughout the kitchen is damaged. Areas around the front prep area, walk-in cooler, two compartment sinks have cracked tiles and lifting flooring. Some areas are uneven and may pose workplace health and safety hazards. Ensure that surfaces are repaired or replaced to render them in a state that is easily cleanable and impervious to moisture.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The caulking at the joint of the dishwasher and wall is moldy.X The floor covering on the main kitchen line is buckled and damaged with pieces of the flooring missing making it difficult to clean and creating a tripping hazard.X The flooring around the mop sink is caved in, water that spills over can seep underneath into the subfloor.
    • 21. Is the facility properly constructed and maintained in a state of good repair to allow for the safe and sanitary handling of food?
      • X The windowsill in the memory care servery area is visibly swollen from moisture damage.
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X Industrial mixer has food splatter caked on it.X Walk-in cooler fan cover is dusty and due for cleaning. X Shelving in the walk-in cooler has mold growth on it. X The speed rack covers are damaged beyond repair
    • 22. Are utensils and equipment maintained in a condition and a manner that ensures the safe handling of food?
      • X The meat slicer had food debris on it and in the blade cover.X The underside of several tables in the memory care dining area are dirty. X The ventilation canopy above the dish washing machine is dirty.
    • 23. Is the facility maintained in a clean and sanitary condition?
      • X Several areas in the kitchen have a buildup of dirt, dust and/or grime including the following:- Wall behind and floor under the dish washing machine- Floor area under the steam table