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Crossbow Point - Whirlpool

165 Crossbow Place Canmore AB T1W 3H6 · Aquatic Facility

Official record from Alberta →

Inspection summary

Crossbow Point - Whirlpool has been inspected 7 times by Alberta Health Services (Environmental Public Health) since February 1, 2024. The most recent inspection, on March 12, 2026, recorded 2 infractions.

None of the 7 inspections on record were free of infractions. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Food temperature control.

Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 9 times across 6 separate inspections, most recently on January 2, 2025. For example: Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 7 times across 7 separate inspections, most recently on March 12, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 7 times across 7 separate inspections, most recently on March 12, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Risk Management Inspection

    2 infractions

    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced. Could not check at this time as whirlpool currently not full; being leak-tested.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Some information of the current anti-entrapment form for the re-circulation system is incorrect. Flow rate listed for covers does not match any flow rate listed for Aquastar R12 VGBA-2017 covers. Please correct and resend.
  2. Risk Management Inspection

    3 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock that is located inside can't be seen from the outside area of the whirlpool. Relocated the clock so it can be seen from both inside and outside areas of the whirlpool or put a clock outside in the pool area.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • New anti-entrapment plan submitted. Some information of the form appears incorrect. Please correct and submit a new plan.
  3. Monitoring Inspection

    3 infractions

    • 13. Are the general safety devices and physical conditions in this pool providing a safe environment (Non-Critical)?
      • The clock that is located inside can't be seen from the outside area of the whirlpool. Relocated the clock so it can be seen from both inside and outside areas of the whirlpool or put a clock outside in the pool area.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Please update anti-entrapment plan to indicate that new drain covers were installed in January 2023. Please provide a copy once updated and please include whether the new drain covers are certified to VGB-2008 or VGBA-2017.
  4. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • July 15/24 water sample had Pseudomonas isolated. Close whirlpool until Pseudomonas disinfection done. Submit a resample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate is to be between 252-265gpm. Flow meter was reading 240gpm. Please ensure meet minimum flow rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Please update anti-entrapment plan to indicate that new drain covers were installed in January 2023. Please provide a copy once updated and please include whether the new drain covers are certified to VGB-2008 or VGBA-2017.
  5. Risk Management Inspection

    3 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate is to be between 252-265gpm. Flow meter was reading 240gpm. Please ensure meet minimum flow rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Please update anti-entrapment plan to indicate that new drain covers were installed in January 2023. Please provide a copy once updated and please include whether the new drain covers are certified to VGB-2008 or VGBA-2017.
  6. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • June 10, 2024 water sample had Pseudomonas isolated. Treat water to remove contamination.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate is to be between 252-265gpm. Flow meter was reading 240gpm. Please ensure meet minimum flow rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Please update anti-entrapment plan to indicate that new drain covers were installed in January 2023. Please provide a copy once updated and please include whether the new drain covers are certified to VGB-2008 or VGBA-2017.
  7. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Jan 29, 2024 water sample had Pseudomonas isolated. Treat water to remove contamination.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The flow rate is to be between 252-265gpm. Flow meter was reading 240gpm. Please ensure meet minimum flow rate.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter for jet pump not functional. To be repaired/replaced.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Please update anti-entrapment plan to indicate that new drain covers were installed in January 2023. Please provide a copy once updated and please include whether the new drain covers are certified to VGB-2008 or VGBA-2017.

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