Dairy Queen #27173
2071 152nd St, Surrey · Restaurant
Inspection summary
Dairy Queen #27173 has been inspected 19 times by Fraser Health Authority since October 3, 2012. The most recent inspection, on September 15, 2026, found no infractions.
10 of 19 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Handwashing and staff hygiene.
The last 6 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 5 times across 4 separate inspections, most recently on April 13, 2022. For example:
302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 4 times across 4 separate inspections, most recently on September 1, 2023. For example:
305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
Handwashing and staff hygieneHigher risk
Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.
Recorded 2 times across 2 separate inspections, most recently on May 1, 2018. For example:
401 - Adequate handwashing stations not available for employees [s. 21(4)]
Food temperature controlHigher risk
Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.
Recorded once on June 24, 2021. For example:
205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
Protecting food from contaminationHigher risk
This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.
Recorded once on May 1, 2018. For example:
209 - Food not protected from contamination [s. 12(a)]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
19 inspections
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Routine Inspection
0 infractions
- Follow-Up Inspection
1 infraction
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Back door sweep needs to be inspected to prevent pest entry and the apparent rodent hole in the wall by the dishwasher needs to be sealed
- Corrective Action(s): Work with your pest control provider and identify conditions that allow pest entry and harbourage. Keep copies of the pest control reports on site for review.
- Violation Score: 3
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Routine Inspection
0 infractions
- Routine Inspection
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Accumulation of food debris observed at the cabinet at the burger preparation table.
- Corrective Action(s): Clean the aforementioned area. Follow your sanitation plan for regular cleaning schedule.
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Broken tiles in the wall at the dishwashing area. Operator stated it is scheduled to be fixed.
- Corrective Action(s): Fix the broken tiles at the area. Correct by: April 10, 2023.
- Violation Score: 1
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Quaternary ammonium sanitizer from the dispenser measured with a concentration over 400 ppm. 200 ppm is required to properly sanitizing food contact surfaces.
- Corrective Action(s): Dilute the quaternary ammonium sanitizer with 2/3 of water after filled from the dispenser. Use your test strip to verify the concentration.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Serving area hand washing station had dirty dairy cups left inside the basin. Hand washing station near the documentation area had no paper towel dispenser empty.
- Corrective Action(s): Refill the paper towel dispenser and do not store any dirty utensils in the basin of hand washing station.
- Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: 1. Sanitizer dispenser dispensed over 400 ppm quaternary ammonium sanitizer which was higher than the required concentration.
- 2. Dishwasher not in good working order as stated by the manager. Manager contacted service technician already.
- Corrective Action(s): Service / fix the aforementioned equipment. Once fixed, contact the Environmental Health Officer for inspection. Correct by: Apr 20, 2022.
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Cut raw lettuce, tomatoes and packets of cheese stored on ice at the burger station measured with an internal temperature of 19C. Observed only the bottom section of the insert is in contact with ice. Manager stated food are prepared less than 2 hours.
- Corrective Action(s): Staff must ensure inserts with food are immersed in ice bath properly. Increase the level of ice to ensure bottom and sides of the inserts are immersed in ice bath.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): 1. Drive through hand washing station was missing single-use paper towels for hand drying.
- 2. Hot water had been turned off for the hand washing station located inside staff washroom. Manager stated the water was too hot and called plumber for this issue. Small amount of leak observed from the faucet.
- Corrective Action(s): All washrooms must be provided with hot/cold running water, liquid soap and single use paper towels to facility staff hand hygiene. Do not turn off any hot water faucet as it is required for proper hand washing.
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Fruit flies observed at the front hand washing station near the cash register and near the mop sink inside the dry storage room.
- Corrective Action(s): Contact professional pest control and follow their instruction on proper remediation procedures. Correct by: Jul 1, 2021
- Violation Score: 3
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Routine Inspection
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Sanitizer solution buckets are missing in burger/sandwich prep area and front blizzard prep area.
- Corrective Action(s): - Provide sanitizer solution buckets in above areas and ensure that fresh solution is filled every two hours.
- Violation Score: 15
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): - Collars for blizzard cups used while blending the icecream were used in left in unsanitary condition by the handsink.
- - Collars were rinsed in the handsink, sometime left in the handsink basin and reused.
- - Employee is unsure of the frequency to clean and sanitize the collars
- Corrective Action(s): - Collars must be rinsed in rinse sink only. Store them in a clean tray beside rinse sink.
- - Every two hours clean and sanitize all collars in the dishwasher. During that time use single use disposable collars.
- - DO NOT rinse collars in handsink as it is designated for handwashing only
- Violation Score: 15
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): - Handsink in cake area was blocked with knife and cake decoration tools at the start of the inspection
- - Handsink near drive thru' window was missing liquid soap.
- - Handsink in ice cream and blizzard side is blocked with food debris and backed with due to that.
- Corrective Action(s): - Ensure that all designated handsinks are supplied with liquid soap and paper towel at all times and are only used for handwashing. NO rinsing is allowed at the handsinks.
- Violation Score: 15
- 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
- Observation (CORRECTED DURING INSPECTION): Employee preparing blizzard drained the backed up handsink and without washing hands went on to prepare blizzard
- Corrective Action(s): - Wash hands with soap and warm water, dry with paper towel every time before touching food
- Violation Score: 15
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Some food debris accumulation is observed below storage shelves in dry storage area and in cake prep area
- Corrective Action(s): - Clean and maintain sanitary conditions in the above noted areas
- Violation Score: 3
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Food contact surface sanitizer is not available in kitchen prep area
- Corrective Action(s): Ensure that sanitizer solution bucket is available and maintained at 200ppm quats sanitizer
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): - Paper towel dispenser in cake decoration area is blocked with a basket with piping bags for cake decoration
- - Handsink in front prep area is not draining properly
- Corrective Action(s): - Remove any items from cake prep area paper towel dispenser and ensure that it is available at all times
- - Flush the drain and ensure that the handsink in prep area is readily available
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Fruit flies observed in the cake decoration area and at front near smoothie prep area
- Corrective Action(s): - Clean all areas - food contact surfaces and floor at the end of the day
- - Remove all garbage
- - Maintain sanitary conditions and take adequate control measures to get rid of fruit flies
- Violation Score: 3
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Operator's FOODSAFE training has expired in July
- Corrective Action(s): Please take FOODSAFE training to meet the regulatory requirements
- Violation Score: 1
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): No water in Mens' washroom;
- The hand sink near the cake preparation station lacked of hot & cold water (turned off due to a leak).
- Corrective Action(s): Immediately. Repair the hand washing unit. Water must be available for handwashng.
- Immediately. Repair the leaking handwashing station.
- Violation Score: 15
- 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
- Observation (CORRECTED DURING INSPECTION): No paper towel in the staff washroom
- Corrective Action(s): Ensure, that the staff washroom hand washing sink properly stocked at all times to facilitate proper handwashing.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Open tin container with Queso Cheese is stored in the walk-in cooler.
- Corrective Action(s): Left over food must be transferred right away in a food grade container with lid to avoid some harmful compounds to leach into food.
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Observed ants between two doors cooler and small counter cooler (the drive-through area)
- Corrective Action(s): Ensure that the premise is free of pests.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: General sanitation is acceptable but required attention in several areas such as walls near the fountain syrup station & hard to reach areas/between & behind equipment/ top of hot holding unit for potato (food debris & sweets; grease);
- Corrective Action(s): Please clean & sanitize;
- Violation Score: 9
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Routine Inspection
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): The hand sink in the cake prep. area is abstracted by a plastic container with decor. cones at the time of inspection.
- Corrective Action(s): Please, keep the hand sink assessable for staff all the time.
- Violation Score: 5
- 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
- Observation (CORRECTED DURING INSPECTION): Front hand sink lacked paper towel; the kitchen liquid soap dispenser near the dishwasher is empty at the time of inspection.
- Corrective Action(s): Ensure, that all hand washing stations are properly stocked.
- Note: Second time observe the same violation - Correction Order might be issued next time.
- Violation Score: 15
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Observed flies near the office hand sink;
- Note: Second time the same violation is observed.
- Corrective Action(s): Please, more effort to rectify the issue;
- - Cover all food items & regularly clean & sanitize counters & equipment;
- - Pour into drain(s) Bleach (to prevent breeding of pests)/end of the day;
- Pests can contaminate food by microorganisms & cause Food Born Disease;
- Violation Score: 9
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Routine Inspection
0 infractions
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