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Eau Claire Estates - Whirlpool

500 Eau Claire Avenue SW Calgary AB T2P 3R8 · Aquatic Facility

Official record from Alberta →

Inspection summary

Eau Claire Estates - Whirlpool has been inspected 8 times by Alberta Health Services (Environmental Public Health) since March 20, 2024. The most recent inspection, on September 28, 2026, recorded 2 infractions.

None of the 8 inspections on record were free of infractions. In the past 12 months there were 3 inspections with 4 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality and Chemicals and toxic substances.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 7 times across 6 separate inspections, most recently on September 28, 2026. For example: Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 2 times across 2 separate inspections, most recently on October 23, 2024. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food safety training and certificationLower risk

    Many jurisdictions require trained pool operators and certified lifeguards. These findings mean required training, certification or staffing records were missing at the time of inspection.

    Recorded 5 times across 5 separate inspections, most recently on September 28, 2026. For example: Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on October 23, 2024. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample (26ES-267E00188) collected on Sep 24, 2026, was unsatisfactory. HPC was elevated (110 CFU/ml). The maximum acceptable concentration for the HPC is 100CFU/mL Please treat the water, chemically balance and submit another water sample.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Updated AE plan had complex issues with the system design but this should now be resolved. Operator is currently assessing whether chemistry and microbiological requirements can be maintained without the main drains going towards recirculation (e.g. water only recirculating through jets). After a trial period, operator plans to disable main drain permanently and then update AE plans.
  2. Monitoring Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Updated AE plan had complex issues with the system design but this should now be resolved. Operator is currently assessing whether chemistry and microbiological requirements can be maintained without the main drains going towards recirculation (e.g. water only recirculating through jets). After a trial period, operator plans to disable main drain permanently and then update AE plans.
  3. Demand Inspection

    1 infraction

    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan - system max flow rate listed as 170 GPM (55 from circ, 115 from jet), but photo of jet flow meter shows that meter was maxed out. -Instructed operator to determine the actual flow rate of the jet system (e.g. replace flow meter with higher range, change pump, or use other method), and then make further adjustments to anti-entrapment plan if necessary
  4. Risk Management Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The alkalinity of the water was 39 ppm. Please ensure the alkalinity is between 60-180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The manual pH reading was not consistent with the automatic reading. Please calibrate the probes.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Test strip is used to check water chemistry on the weekends. Dip and read strips must not be used to measure chlorine, pH or alkalinity. Please ensure the free chlorine, combined chlorine and pH are manually tested at least once per day.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • Anti-entrapment plan - system max flow rate listed as 170 GPM (55 from circ, 115 from jet), but photo of jet flow meter shows that meter was maxed out. -Instructed operator to determine the actual flow rate of the jet system (e.g. replace flow meter with higher range, change pump, or use other method), and then make further adjustments to anti-entrapment plan if necessary
  5. Monitoring Inspection

    4 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The alkalinity of the water was 39 ppm. Please ensure the alkalinity is between 60-180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The manual pH reading was not consistent with the automatic reading. Please calibrate the probes.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Test strip is used to check water chemistry on the weekends. Dip and read strips must not be used to measure chlorine, pH or alkalinity. Please ensure the free chlorine, combined chlorine and pH are manually tested at least once per day.
    • 17. Does the pool have adequate written policies, plans and posted rules and safety information to ensure that the pool is operating in a safe manner?
      • The anti-entrapment plan was not up to date with the new drain cover information. Please update the anti-entrapment plan.
  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample taken Sept 4, 2024 - HPC 500 CFU/mL.-Resample
  7. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample rejected as it was received on weekend (and also was >24 hrs from sampling).-Ensure samples are submitted to the lab during their regular hours
  8. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas isolated.-Treat and resample
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC >57000 CFU/mL-As the pool also has Pseudomonas, treat and resample

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