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FreshCo Vernon

3417 30 Ave Vernon BC V1T 2E3 · Food Retailer - Food Store

Official record from Interior Health →View on Google Maps →

Details

Google rating
4.1 / 5 (8)

Opening hours

  • Friday7 AM–10 PM
  • Monday7 AM–10 PM
  • Saturday7 AM–10 PM
  • Sunday7 AM–10 PM
  • Thursday7 AM–10 PM
  • Tuesday7 AM–10 PM
  • Wednesday7 AM–10 PM

Contact details, hours and reviews from Google Maps

Inspection summary

FreshCo Vernon has been inspected 5 times by Interior Health Authority since July 16, 2020. The most recent inspection, on May 7, 2026, found no infractions.

4 of 5 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 0 infractions recorded. The higher-risk findings here relate to: Food source, labelling and allergens and Protecting food from contamination.

The last 3 inspections in a row found no infractions. Recent inspections have recorded fewer infractions than earlier ones, so the record is improving.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food source, labelling and allergensHigher risk

    Food must come from approved suppliers, stay in labelled containers and be thrown out when it is spoiled or damaged, such as dented or swollen cans. Labelling matters for allergies: an unlabelled container can hide an allergen.

    Recorded once on July 4, 2022. For example: 6 Are the foods from approved sources and has the operator taken steps to ensure that the food is safe for consumption?

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on July 4, 2022. For example: 5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?

About this data

These results come from Interior Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

5 inspections

  1. Monitoring

    0 infractions

  2. Monitoring

    0 infractions

  3. Monitoring

    0 infractions

  4. Monitoring

    2 infractions

    • F1.6 Are the foods from approved sources and has the operator taken steps to ensure that the food is safe for consumption?
      • Observation(s): Dented can found on retail floor. Corrective Action: Ensure all dented or damaged cans are not shelved. If damaged by a customer, ensure they are removed from the retail floor as soon as possible. If dented or damaged cans are brought to the till, ensure they are exchanged for intact cans. Expired baby food found on retail floor. Corrective Action: Ensure daily audits of expiry dates are conducted. Removed any item which has expired. Multiple cracked eggs found on retail floor. Corrective Action: Remove damaged or contaminated food from the floor. Ensure eggs are checked at the till for cracks.
    • F2.5 Are the premises and equipment properly maintained and operated in a sanitary manner (i.e. ongoing maintenance)?
      • Observation(s): Observed a large amount of water pooling on right-side of produce walk-in floor. Operator informed water from melting ice from veggies or washed lettuces draining. Uneven floor, so pooling close to doorway. Corrective Action: As discussed, move melting/draining products to higher floor point in walk-in. If continuous issue, obtain thick rubber floormats which allow for draining to mitigate slipping hazard. Ensure all lightbulbs over food storage, food preparation, and areas of receiving are shatterproof or have shatterproof covers. Observed condensation on coolers of frozen prepared meats/appetizer coolers. Operator informed that back right corner of store is high in humidity which results in the condensation. Cleaned periodically throughout operating hours. Temperature of coolers maintained and fill lines posted so coolers not over filled.
  5. Monitoring

    0 infractions

Nearby inspected facilities

Reviews

Reviews provided by Google Maps
  • Alvin Q.Crausus

    This grocery store truly has it all. The selection is impressive, with fresh produce, quality meats, dairy products, pantry essentials, and a wide variety of specialty items all in one place. The store is clean, well-organized, and easy to navigate. The staff are friendly and helpful, always willing to assist customers in finding what they need. Prices are reasonable, and there are often great deals available. Checkout is usually quick, making the overall shopping experience convenient and enjoyable. If you're looking for a one-stop shop for all your grocery needs, this store is an excellent choice. Highly recommended

  • SANDEEP KUMAR

    I had a very upsetting experience at FreshCo downtown Vernon while shopping as an Instacart shopper. I politely asked a lady associate for help locating an item, and instead of assisting, she responded very rudely, saying, “It’s your job to find the item, I’m not supposed to tell you.” This was completely unprofessional and disrespectful. There were 3–4 customers around me at that time, which made the situation even more embarrassing. When I tried to handle it calmly and walked away, I later noticed the associate talking to those same customers and laughing loudly. This made me feel humiliated and very uncomfortable. The whole situation gave me a strong feeling of discrimination. I then tried to speak with the store manager, but she was not available. I spoke with the assistant manager instead and explained everything, but unfortunately, it felt like she was defending her staff rather than taking my concern seriously as a customer. That response was equally disappointing. Customer service should be respectful and professional for everyone, including Instacart shoppers who are serving customers as well. This experience was unacceptable, and I hope management takes this seriously and ensures better staff behavior in the future.

  • Christine Randall

    I used to like shopping here until I met the manager from hell. I couldn't believe how I was treated just based on a comment. I was shopping for meat and found a package of burgers that only showed a date of July 2 and it's July 10. Apparently to find the real date of expiry, you're supposed to pull the package out of it's cover and when I commented that I wouldn't have known to do that, instead of a normal reply like "yeah it's just their way of doing it", I got "we're not going to ask them to change how they do things just because you can't figure it out." It was unbelievable! He went so far as to threaten to kick me out of the store after I told him he was a horrible manager. He even called me a horrible person, judging my character. He clearly doesn't have good management skills and somehow that makes me a horrible person for pointing that out! I wasn't even upset about it and was just commenting. Most customer service people would have just let it go. Anyways, I won't be shopping here again! Besides as I was going to Tim Horton's to get my coffee, I came across Yankee Flats and was reminded that I should be buying my produce and meat from local farmers as it's always best fresh. Plus, you're guaranteed that the meat isn't cloned. Thanks for being so rude and reminding me to buy better quality foods!

  • Marie & Benjamin

    These guys are handing out $90 tickets to anyone they think stays too long or walks off the lot. These tickets don't affect your credit rating so don't pay them. They'll threaten to tow if you get too many which is arguable that they have the right to do that. How is any parking spot worth $90? They're preying on older people hoping they'll think they have to pay them. Shop somewhere else-real nice small town policy.

  • Parisa Rahmani

    Tonight, I went shopping at FreshCo. While I was in the store, I suddenly felt unwell because my blood pressure dropped. I opened a $2 pastry and ate a few bites to stabilize myself, then placed it with the rest of my groceries to pay for it at checkout. When I got to the cashier, the person at the till was the store’s “store manager,” a woman with short salt-and-pepper hair. In front of other customers, she spoke to me very rudely and said, “You weren’t allowed to open this.” I was shocked and didn’t know how to respond, especially at my age, being treated this way so disrespectfully in public. I just looked at her and left quietly. After I walked away, I noticed that she was telling the story to the other customers who had been behind me in line, and they were laughing at me. I can only say that I am very sorry for this kind of impolite and childish behavior. I truly hope she will not repeat such rude treatment toward other customers. I actually like FreshCo very much, but unfortunately, this is not the first time I have experienced unkind behavior from this same woman. That is why I decided to share my experience. Now that I’m reading other reviews, I see that the FreshCo manager — the older woman with short salt-and-pepper hair — has not only treated me rudely but has behaved the same way with others as well. I honestly don’t understand why she is still working there! As long as she remains, I will no longer shop at that store, and I’m writing this so others can see it too. I felt so upset tonight that my husband had to calm me down.

  • Alvin Q.Crausus

    This grocery store truly has it all. The selection is impressive, with fresh produce, quality meats, dairy products, pantry essentials, and a wide variety of specialty items all in one place. The store is clean, well-organized, and easy to …

  • SANDEEP KUMAR

    I had a very upsetting experience at FreshCo downtown Vernon while shopping as an Instacart shopper. …

  • Christine Randall

    I used to like shopping here until I met the manager from hell. I couldn't believe how I was treated just based on a comment. I was shopping for meat and found a package of burgers that only showed a date of July 2 and it's July 10. …

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