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Grand Villa Casino - Starbucks

4331 Dominion St, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Grand Villa Casino - Starbucks has been inspected 9 times by Fraser Health Authority since January 16, 2018. The most recent inspection, on January 23, 2026, recorded 1 infraction.

2 of 9 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 4 times across 3 separate inspections, most recently on January 6, 2025. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on February 1, 2023. For example: 304 - Premises not free of pests [s. 26(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on January 23, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded once on January 16, 2018. For example: 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]

  • Permits, records and postingLower risk

    Operating permits, required signage, written procedures and logs. These findings are administrative: the documentation was missing or out of date at the time of inspection.

    Recorded once on January 16, 2018. For example: 104 - Permit not posted in a conspicuous location [s. 8(7)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some food and debris found under ice machine and in corner area on floor where it is difficult to clean.
      • .
      • Corrective Action(s): Ensure the floors in these hard to reach areas are routinely cleaned.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Cupboards are showing signs of deterioration. Cupboard interiors require replacement or repairs.
      • .
      • Corrective Action(s): Ensure cupboards are replaced or repaired in areas where laminate has become detached from interior plywood base.
      • .
      • Violation Score: 3
  2. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival no timers were in use for sanitizer solution or timers had gone to "0" without being reset and sanitizer solution changed.
      • Sanitizer solution found at frothing wands to be at concentrations of less than 200ppm QUAT
      • CORRECTED DURING INSPECTION - at direction of EHO these items were changed at time of inspection.
      • .
      • Corrective Action(s): Ensure staff are frequently changing sanitizer solution and using timers as per Starbuck's' Corporate Sanitation plan.
      • .
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Upon arrival of EHO main hand sink was lacking adequate soap at dispensing unit.
      • CORRECTED DURING INSPECTION - liquid soap was added to hand sink at time of inspection.
      • .
      • Corrective Action(s): Ensure adequate supply of hand soap at unit. EHO's recommendation to supply unit with an extra container of hand soap under sink at all times as storage unit is some distance away.
      • .
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required:
      • - In coolers (spilled milk and food items)
      • - Floors under equipment is not being properly cleaned
      • - Thermometer found on floor
      • - Milk and coffee splatter throughout - including cooler fronts and cupboard fronts
      • .
      • Corrective Action(s): Ensure thorough cleaning occurs as part of routine.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Some cupboards are in need of repair. Wood from under plastic coating of cupboards is beginning to show.
      • Sink plugs/stoppers do not work at three compartment sink. Facility is using universal sink stoppers in their place
      • Faucet is leaking when in use.
      • .
      • Corrective Action(s): Cupboards with raw wood exposed require repairs.
      • Sink plugs should be repaired. If unit can not be repaired ensure sink stoppers are replaced as current stoppers are worn and brown.
      • Faucet at three compartment sink needs maintenance. If faucet is not functional facility has no other means of warewashing and unit must be closed until such time as repairs can be made. Leak could result in unplanned water shut off at facility. It is far better to plan for repairs than make emergency repairs - ***Ensure faucet is repaired before leak becomes worse.
      • .
      • Violation Score: 9
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer solution required changing upon arrival of EHO. CORRECTED DURING INSPECTION
      • Sanitizer dispensing unit leaking solution upon arrival of EHO. CORRECTED DURING INSPECTION
      • As "Wash" sink is leaking the facility is not properly washing items in sink. Sink is not filled with soapy water staff are rinsing with soapy water and scrubbing.
      • Sink labelled "Sanitize" has a slow leak
      • .
      • Corrective Action(s): Until such time as "Wash" sink is repaired use "Sanitize" sink to fill with detergent and water
      • Until such time as "Sanitize" sink is repaired use "Rinse" sink to fill with sanitizer solution as this is the only sink that does not leak.
      • .
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The three compartment sink leaks in both the "Wash" sink and the "Sanitize" sink.
      • Unit was assessed by maintenance.
      • .
      • Corrective Action(s): Have two sinks repaired.
      • Instruct staff with alternative wash and sanitize methods as described above
      • Obtain two universal sink plugs as repairs are ongoing and may require more time. Facility needs sinks that hold sanitizer solution and detergent solution to avoid closure order being issued.
      • .
      • Violation Score: 15
  5. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: A few rodent droppings is noted in two of the under counter cabinets. Areas of rodent droppings are shown to shift supervisor. Pest control company is hired by hotel.
      • Corrective Action(s): Remove droppings, sanitize areas, and monitor. Notify pest control of dropping areas.
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: A hole on the wall inside one of the cabinets is noted.
      • Corrective Action(s): Ensure hole is sealed. Ensure there is no other entry points and if any please have them sealed.
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Three staff on duty (9:30am) does not have Foodsafe.
      • Corrective Action(s): At least one staff on duty must be Foodsafe certified. This is the seond consecutive routine inspeciton with this violation. Failure to comply may result in further enforecement action.
      • Violation Score: 1
  6. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings are noted in storage room, on floor in one corner.
      • Corrective Action(s): Remove droppings, sanitize areas, and monitor.
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: At time of visit 3 staff were on duty, 2 staff with no FOODSAFE. The other staff indicated FOODSAFE was taken long time ago and not sure if certificate has expired.
      • Corrective Action(s): At least one staff on duty must be FOODSAFE certified.
      • Violation Score: 1
  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Quats sanitizer in dishwashing sink noted 0ppm. Also noted 0ppm from dispensing system. Staff indicated concentration of sanitizer was checked this morning; however, it is not mointored in log. It appears there is a air gap in the pipe as sanitizer is not flowing up the pipe in the dispensing system.
      • Corrective Action(s): Staff has manually add sanitizer in sink, instead of using the dispensing system. Please have technician fix the system as soon as possible.
      • Violation Score: 5
  9. Routine Inspection

    2 infractions

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation (CORRECTED DURING INSPECTION): No hot water at handwashing station. Temperature from tap is measured to be 17.7oC max. Staff indicated there is some work being done in the hotel and water comes and goes whenever; however, hot water is available at 3-compartment sink right beside the handwashing station. It was found later on, with the hotel general manager, that the hot water tap at the handwashing station was turned off. Hot water available as soon as tap was turned back on.
      • Corrective Action(s): Hot and cold running water must be available at all times at all sinks. Ensure staff notify manager as soon as something requires maintenance and corrective action should be implemented when situation occurs.
      • Violation Score: 15
    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Health permit is not posted
      • Corrective Action(s): Ensure health permit is posted in a conspicuous location
      • Violation Score: 1

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