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McDonald's #8341

4410 Still Creek Ave, Burnaby · Restaurant

24 inspections

  1. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Observed blue container used to refil ice by coffee
      • station in unsanitary condition.
      • Corrective Action(s):
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Observed used apron on lower
      • shelf of the prep area.
      • Corrective Action(s): Operator removed the apron
      • from shelf at the time of inspection.
      • Ensure the personal items such as aprons are
      • stored awat from the food prep areas.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Observed dry dish cabinet
      • shelves in unsanitary condition by
      • the dishwasher.
      • Corrective Action(s): Operator to clean and
      • sanitize the dry dish
      • cabinet to prevent any cross contamination.
      • Violation Score: 3
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Some cleaning required:
      • - Food spills and debris found on lower shelves and floor of coffee area and cook area (freezer with fries)
      • - Mould observed around interior of fry freezer.
      • - Upon arrival of EHO coffee stir spoons lacked ice (two of three)
      • .
      • Corrective Action(s): Clean and sanitize these areas. Ensure they are routinely cleaned.
      • Ensure staff are changing ice water for coffee stir spoons routinely.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Sink plug not keeping seal.
      • Faucet at back three compartment sink leaking. This could lead to future issues with plumbing.
      • .
      • Corrective Action(s): Ensure sinks are capable of holding water without leaking.
      • Investigate faucet to ensure leaking does not continue or become worse.
      • .
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Ants observed under grill.
      • .
      • Corrective Action(s): Show Pest technician photograph of ants and location.
      • Pest technician to determine nest location and apply treatment in area (treatment to be food safe if in kitchen area).
      • .
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Gap at back door that could allow for entry of pests. Facility has ordered repairs to be made. Is using brick in the meantime to ensure gap is blocked.
      • .
      • Corrective Action(s): Ensure repairs are made to door sweep in timely manner as area has high rodent activity.
      • .
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Sugar spill on lower shelf of coffee station
      • Cups and spills on floor of coffee station.
      • Ice scoop holder in beverage dispensing unit has spilled beverage inside. Unit is not able to be removed for cleaning and therefore must be cleaned in place.
      • .
      • Corrective Action(s): FHA recommends container for sugar storage (with lid) as ants have been discovered in restaurant kitchen.
      • Cups and spills are to be cleaned.
      • Ensure ice scoop holder that is not able to be removed is cleaned in place as part of routine cleaning schedule.
      • .
      • Violation Score: 3
  4. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Food debris and accumulation of grease under deep fryer unit.
      • Spilled beans and coffee cups under equipment in coffee dispensing area.
      • CORRECTED DURING INSPECTION - Areas cleaned immediately.
      • .
      • Corrective Action(s): Ensure these areas are more frequently or thoroughly cleaned. These areas might be more difficult to clean and are therefore not being as cleaned as thoroughly as others.
      • .
      • Violation Score: 3
  5. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Some food debris observed in the following locations:
      • - Splatter observed on equipment in coffee preparation areas
      • - Floor under grill line has two chicken portions on floor
      • .
      • Corrective Action(s): Staff cleaned areas at time of inspection. Ensure these areas are cleaned routinely.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Coloured plastic handles of tongs are breaking. Items need replacement.
      • .
      • Corrective Action(s): Staff informed EHO these items are on order
      • .
      • Violation Score: 3
  6. Follow-Up Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Table next to chicken deep fryers still requires cleaning. There is a hole on the table which grease and debris fall into the shelf underneath.
      • Corrective Action(s): Clean the above mentioend area.
      • Violation Score: 3
  7. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: 1. Hole in wall (by entrance) noted in dry storage room.
      • 2. Cracked and missing ceiling tiles noted in small storage room (where chemicals are stored).
      • Corrective Action(s): Patch hole and replace ceiling tiles as all surfaces must be durable, easily cleaned, and impervious to moisture.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Accumulation of grease and/or debris is observed in the following areas:
      • -->floor under shelving rack where compressor is located for walk-in freezer
      • -->floor in small storage room
      • -->floor and surrounding area for chicken deep fryers
      • -->floor under brewed coffee
      • Corrective Action(s): Clean the above mentioned areas
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Staff attempted to fix chemical dishwasher at time of visit, as chlorine pellets are not getting into the dishwasher. 0ppm chlorine is noted on plate.
      • Corrective Action(s): Fix dishwasher so that at least 50ppm chlorine is noted on plate after cycle.
      • Violation Score: 3
  8. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): - Food debris accumulation and mold-like substance observed on exterior of smoothie machine dispenser spout.
      • Corrective Action(s): - Clean and sanitize smoothie machine dispenser spout. [Correction Date: Immediately]
      • Note: Smoothie machine not in use at time of inspection. Employee advised that a leak was discovered yesterday and machine is scheduled to be serviced today.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Rodent droppings observed in upstairs storage area.
      • Corrective Action(s): - Remove droppings and clean upstairs storage area.
      • - Ensure that spilled food debris and old packaging materials are removed frequently to prevent potential pest attraction and access to nesting materials.
      • - Ensure that all areas of the premises are accessible for pest control service management. Follow recommendations provided by your pest control service technician.
      • [Correction Date: 06-April-2023]
      • Note: Monthly pest control services provided by a pest control management company.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - The following areas require thorough cleaning:
      • - Rodent droppings along wall edges in upstairs storage room.
      • - Miscellaneous items and debris accumulation under and between storage shelves in upstairs storage room.
      • - Grease accumulation under cooking equipment along deep fryers line.
      • - Garbage and food debris accumulation under and behind equipment in beverage preparation area.
      • - Grease accumulation between equipment in beverage preparation area.
      • - All other surfaces and hard to reach areas.
      • Corrective Action(s): - Thoroughly clean above noted areas.
      • - Review easily/ commonly missed hard to reach areas with maintenance employees so that they are also part of the regular cleaning schedule.
      • [06-April-2023]
      • Note: Employees were assigned to begin cleaning some of the above noted areas at time of inspection. Employees were proactive and already cleaned some of the above noted areas by the end of inspection.
      • Violation Score: 3
  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Cream and milk stored inside creamer dispense #1 measured to be 7C. Both cream and milk bags were recently refilled from the prep cooler.
      • Corrective Action(s): Move the cream and milk bags into creamer dispense #2. Do not use dispense #1 until the unit has been serviced and can maintian 4C or colder.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning is required in the following areas:
      • > 3 compartment sink --> food debris underneath.
      • > Upstairs storage room --> 3 rodent droppings were found throughout the room, miscellaneous items and debris noted along the wall/floor junctions.
      • > Downstairs storage room --> miscellaneous items and food items (packaging, ketchup packages, nuggets sauces) noted behind/under the bottom shelf of the shelving rack.
      • > Bag n' Box set up in storage room --> cardboard liner underneath 2 boxes on the bottom shelf is visibily soiled.
      • > Griddle freezers --> food debris (breading, crumbs) noted on the bottom of both freezers.
      • > Training room --> packaging material and other debris noted underneath the shelving rack.
      • Corrective Action(s): Clean and sanitize above mentioned areas as per your sanitation plan.
      • > Remove all miscellaneous items, food debris, debris and soiled cardboard.
      • Maintaining a high level of sanitiation throughout the facility will help to prevent the presence of pests.
      • Date to be corrected by: September 8, 2022.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Creamer dispense #1 had air temperature of 10C.
      • Corrective Action(s): Repair this creamer dispense so that the temperature inside remains at 4C or colder at all times.
      • Date to be corrected by: Septebmer 8, 2022.
      • Violation Score: 3
  11. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fruit flies noted in McCafe station by the smoothie and milkshake machines.
      • Corrective Action(s): Clean and sanitize this area to remove any sugary substance. Please ensure spills are cleaned up immediately to avoid leaving sticky residue that will attract fruit flies. Contact pest control to provide service for fruit flies.
      • Date to be corrected by: February 11, 2022.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning is required in the following areas:
      • > Slight pink mildew buildup in the large ice machine at back of the kitchen.
      • > Food debris and pooling water in dishpit.
      • > Miscellanous items in upstairs storage room that have fallen between the shelving and walls.
      • Corrective Action(s): Remove mildew, food debris, pooling water and fallen items. Clean and sanitize mentioned areas.
      • Date to be corrected by: February 11, 2022.
      • Violation Score: 3
  12. Follow-Up Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: The following areas require cleaning:
      • - Frozen blueberries on the ground in walk-in freezer by back right corner.
      • - Creamers fallen on the floor in walk-in cooler by front left corner.
      • - Strawberry syrup spilled onto boxes of sugar and on the floor in dry storage room upstairs. Streaks of syrup dragged from workers feet were noted on the floor in stairwells and hallways.
      • - Water pooling around dishwasher in dishpit area.
      • Corrective Action(s): Clean and sanitize the above mentioned areas. Removing food debris and any pooling of water will help to minimize the presence of pests.
      • Monitor the dishpit area and attempt to locate the source of pooling water.
      • Date to be corrected by: July 14, 2021
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dishwasher is not achieving final rinse temperature of 71C at the plate to maintain sanitation. Probe thermometer indicated 69.3C after 3 attempts.
      • Corrective Action(s): Do not use dishwasher. Facility must perform manual warewashing using 3 compartment sink method only until dishwasher can be serviced to maintain a sanitizing cycle of either 71C at the plate.
      • Date to be corrected by: immediately
      • Violation Score: 3
  14. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: One milk/cream cooler by coffee station is not functioning. Internal temperature of 14C obtained. Service technician called during inspection
      • Corrective Action(s): Fix cream/milk cooler to maintain 4C or less. Inform district Environmental Health Officer when this is completed. Date to be corrected: today
      • Violation Score: 3
  15. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Ice dispenser tube for the pop machine by the drive thru window had mildew build up on it. Ensure all food contact surfaces are cleaned and sanitized on a regular basis.
      • Corrective Action(s): Reclean and sanitize the drive thru pop machine dispenser lines. Date to be corrected: immediately
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) Mechanical dishwasher does not maintain appropriate sanitizing cycle. No chemical sanitizer residual can be detected and water temperature is at 65C max. Temperature ranges from 41 to 65C.
      • 2) One cream machine maintaining 8-10C internal temperature. Milk products are measured at 7C, but are not stored in cooler for more than 2 hours according to operator. These items require refrigeration of 4C or less.
      • Corrective Action(s): 1) Fix mechanical dishwasher to maintain a proper sanitizing cycle. Appropriate chemical sanitizer concentration must be achieved or 71C hot water at the plate level. Ensure all items are placed into sanitizer after washing in the dishwasher until dishwasher is fixed.
      • 2) Do not use malfunctioning milk and creamer refrigerator. Call technician to service device and ensure a temperature of 4C or less is maintained. Milk and cream in broken unit discarded.
      • Date to be corrected: today
      • Violation Score: 9
  16. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Several small flies noted in seating area near garbage bin and in drive thru/coffee area.
      • Corrective Action(s): - Contact Pest Control Company to provide service for flies. Maintain a high level of sanitation cleaning up any spills immeidately and ensuring garbage is remove frequently.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Food debris and miscellaneous food packaging items noted on the floor in the following areas:
      • - under compressor unit adjacent to walk-in freezer
      • - floor of the walk-in freezer under boxes
      • - under/behind espresso machine cooler
      • - Water was noted pooling on floor adjacent to mop sink. Pooling water can lead to pest issues.
      • Corrective Action(s): - Thoroughly clean the above noted areas to remove all food and debris. Implement regular detailed cleaning schedule to address this issue. [Correction date: 13-Jul-2019]
      • - Floor adjacent to mop sink was mopped once the issue was brought to the Manager's attention. If this is a repeated issue, a splash guard may need to be installed on right side of mop sink to prevent water being drained into mop sink from spilling/splashing on floor.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: - Gasket on walk-in cooler door is in poor condition and is no longer fully affixed.
      • - External temperature gauge on walk-in cooler door was not functioning.
      • Corrective Action(s): - Repair/replace gasket on walk-in cooler door to ensure door closes securely.
      • - Repair/replace gauge on walk-in cooler. [Correction date: 25-Jul-2019]
      • Violation Score: 3
  17. Follow-Up Inspection

    0 infractions

  18. Follow-Up Inspection

    0 infractions

  19. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: Pink mold was found inside the upper part of ice machine.
      • Corrective Action(s): The ice machine should be cleaned as required. Remove the ice and clean and sanitize the inside of the ice machine as per manufacturer's instructions.
      • Correction date: Feb 7, 2019
      • Violation Score:
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): The dishwasher was measured at 0 ppm chlorine twice. Manager reported that there of sanitizer concentration was being monitored daily in the morning but there were no records.
      • Corrective Action(s): Ensure to fill up the sanitizer in the dishwasher when low. Monitor the chlorine concentration to ensure 100 ppm is met to properly sanitize the utensils by keep a record. Sanitizer was filled and re-tested at 100 ppm.
      • Violation Score:
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Multiple areas in the premises appeared uncleaned (eg. the dry food storage areas, underneath the conveyor and above, in the kitchen areas in hard to reach places, eg. the gaskets and doors of coolers and inside and outside.) Clean areas will prevent attraction of pests.
      • Corrective Action(s): Ensure the noted areas above are cleaned.
      • Correction date: Feb 7, 2019
  20. Follow-Up Inspection

    0 infractions

  21. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): 1) Tray of uncooked eggs stored on top of an egg grill. Surface temperature of eggs noted at 25 deg. C, internally 23 deg. C. Time tracking not in place.
      • 2) Bags of cheese curds noted on the table. Surface temperature noted at 30 deg. C. Time tracking not in place.
      • 3) Bags of potentially hazardous foods in the smoothie cooler (yogurt, frape mix, etc.) noted at 8.8 deg. C internally. Original packages indicated to keep refrigerated.
      • Corrective Action(s): All items described in the infraction were discarded by the operator as per their food safety plan. Ensure all cold potentially hazardous foods are kept at or below 4 deg. C to discourage bacterial growth.
      • Violation Score:
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: Mildew and grime build-up noted in the ice machine by the burrito station
      • Corrective Action(s): Empty out the ice machine then clean and sanitize all inner surfaces to get rid of mildew and grime.
      • Correction date: Aug 15 2018
      • Violation Score:
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: The egg grill is on at all time, temperature noted at >120 deg. C. Egg molds attached to the grill was accumulating food debris and temperature noted at 45 deg. C. These are cleaned and sanitized once at the end of the day.
      • Corrective Action(s): Clean and sanitize the egg molds. Equipment, utensils and food contact surfaces that are in continuous use must be cleaned and sanitized at least every 4 hours.
      • Correction date: Today and onward.
      • Violation Score:
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: A small number of flies noted in the following areas:
      • -dining area
      • -main kitchen
      • -dry storage
      • Fly sticky traps installed in the main kitchen area.
      • Latest pest control company report (Ecolab, Aug 18/2018) indicated a sanitation problem.
      • Corrective Action(s): General sanitation must be improved to discourage pest activity. Install additional sticky fly traps in the dishwashing pit and the hall way leading to the back door.
      • Correction date: Today and onward.
      • Violation Score:
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: 1) Standing water noted by the mop sink and behind the smoothie station
      • 2) Organic waste bins not covered
      • Corrective Action(s): 1) Any standing water must be cleaned as soon as possible to discourage fly activities.
      • 2) Organic waste bins must be covered during operation and/or discarded in higher frequency.
      • Correction date: 1 & 2 Today and onward
      • Violation Score:
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Shelves in the dry storage area provides >15 cm elevation for goods but the design of the shelves prohibits efficient cleaning under the shelves. Dust build up noted in the hard to reach area under the shelves.
      • Corrective Action(s): Provide at least >15 cm elevation to facilitate cleaning and to monitor pest activities under the shelves.
      • Correction date: Aug 29 2018
      • Violation Score:
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) Smoothie cooler air temperature noted at 9.1 deg. C. Internal temperature of yogurt mix noted at 8.8 deg. C.
      • 2) QUATS sanitizer dispenser dispensing sanitizer solution at >400 ppm. Manufacturer's specification indicated at 200 ppm.
      • Corrective Action(s): 1) Do not store any potentially hazardous foods in the smoothie cooler until the unit is serviced and be able to keep foods at or below 4 deg. C. Place "Do not use" sign on the unit until serviced.
      • Correction date: Today
      • 2) Get the dispenser serviced to dispense correct concentration. Dilute the solution manually until serviced. Test with test strips.
      • Correction date: Aug 17 2018
  22. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): 12 eggs in tray stored at room temperature. Temperature was 19C. No time stamp/control in place at the time of the inspection.
      • Corrective Action(s): Manager discarded eggs at the time of the inspection. Ensure staff are adhering to food safety procedures.
      • Violation Score: 5
  23. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): - Mildew-like substance and grime accumulation noted on interior surfaces of main ice machine.
      • Corrective Action(s): - Empty ice machine and discard ice. Remove mildew-like substance and grime accumulation. Clean and sanitize interior surfaces of ice machine. Ensure that sanitized surfaces are dry before refilling ice machine.
      • [Correction Date: Immediately]
      • Note: Operator advised that ice machine is serviced and cleaned once a month by a technician. Please review cleaning and sanitizing expectations with service company. Cleaning and sanitizing frequency may need to be increased.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: - Rodent droppings noted at floor/ wall edges in dry storage room under shelving units and pop syrup storage shelves.
      • Corrective Action(s): - Remove droppings, clean the above noted areas.
      • - Continue to monitor pest activity - notify your pest control company if new or increased activity is noted.
      • - Ensure all areas are easily accessible for pest control services.
      • - Keep kitchen back door closed tightly when not in use to prevent potential pest entry.
      • - Maintain a higher level of sanitation to prevent potential pest attraction.
      • [Correction Date: November 6, 2017]
      • Note: Monthly pest control services provided by Ecolab. September 2017 and October 2017 service reports reviewed. Follow all recommendations provided by your pest control company.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Food debris and/or grease and/ or grime and/ or dirt accumulation noted in the following areas:
      • - Under, between, and behind coolers and shelving in beverage area.
      • - Under and behind cooking equipment (deep fryers, grills, fry hopper).
      • - Under and between shelving in dry storage room and pop syrup storage shelving.
      • - Surfaces of ice cream machine dispenser.
      • Corrective Action(s): - Thoroughly clean the above noted areas. [Correction Date: November 6, 2017]
      • *Review Sanitation Plan with cleaning and maintenance staff. Ensure that Sanitation Plan is being followed.
      • *Work on maintaining a higher level of sanitation throughout the premises.
      • Violation Score: 3
  24. Routine Inspection

    0 infractions