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Hilton Villa Care Centre Partnership

13525 Hilton Rd, Surrey · Institutional Kitchen

Official record from Fraser Health →

Inspection summary

Hilton Villa Care Centre Partnership has been inspected 16 times by Fraser Health Authority since October 24, 2012. The most recent inspection, on August 13, 2026, found no infractions.

7 of 16 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on May 22, 2025. For example: 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on May 22, 2025. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on March 11, 2025. For example: 209 - Food not protected from contamination [s. 12(a)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 2 times across 2 separate inspections, most recently on August 31, 2022. For example: 304 - Premises not free of pests [s. 26(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on February 6, 2026. For example: 311 - Premises not maintained as per approved plans [s. 6(1)(b)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

16 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    1 infraction

    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Caulking required along the wall of the dishwasher. The stainless steel "panel" has come loose. Operator notified and they are changing the equipment in March
      • Corrective Action(s): Ensure the situation is remedied in a manner that is acceptable as per floor plan
      • Violation Score: 1
  3. Follow-Up Inspection

    0 infractions

  4. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: Domestic refrigeration units measured ambient air temperatures above 4 degrees C. Milk jugs were all located in each individual refrigeration unit and probed the following temperatures:
      • Ash unit unit measured 5.6 degrees C.
      • Birchwood unit measured 5.4 degrees C.
      • Cedar unit measured 7.4 degrees C.
      • Dogwood unit measured 6.0 degrees C.
      • Corrective Action(s): Relocate any potentially hazardous food items into a working refrigeration unit that can maintain 4 degrees C or less.
      • Date to be corrected by: Immediately
      • Violation Score: 15
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Domestic refrigeration units located in Ash, Birchwood, Cedar and Dogwood all could not maintain ambient air temperatures of 4 degrees C or less.
      • Corrective Action(s): Adjust or service the refrigeration units above such that it can maintain 4 degrees C or less.
      • Date to be corrected by: Immediately
      • Violation Score: 9
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Thermometers that were located in the domestic refrigeration units did not display correct temperatures.
      • Corrective Action(s): Supply new working thermometers in these units and place the thermometers in a more central position to record a better temperature when doing temperature logs.
      • Date to be corrected by: May 28, 2025
      • Violation Score: 1
  5. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1. Minor growth noted on the top cover of water trough in ice machine.
      • 2. Minor food debris built up on the can opener blade.
      • Corrective Action(s): 1. Turn off the ice machine and remove all the ice to thoroughly clean and sanitize the top cover areas inside the ice machine following manufacturer's instructions.
      • 2. Clean and sanitize the can opener blade.
      • Date to be corrected by: Immediately
      • Violation Score: 9
  6. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): The final sanitizer concentration on the plate surface in the low temperature dishwasher registered at 25 ppm chlorine at the start of inspection. Bucket containing the chemical sanitizer appeared to be almost empty.
      • Corrective Action(s): - Chemical sanitizer bucket was replaced with a new bucket and the sanitizer line of the dishwashing unit was primed.
      • - Final sanitizer concentration on the plate surface registered at 50 ppm chlorine.
      • - Dishes that were sent through the dishwasher today were in the process of going through the unit again.
      • Violation Score: 5
  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Very large mosquito squashed on the floor at time of inspection
      • Corrective Action(s): Ensure flylights are serviced and maintained as part of pest control program.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Baseboard gaps under dishwasher
      • Corrective Action(s): Check and seal baseboard gaps around kitchen perimeter to prevent accumulation of debris
      • Violation Score: 1
  9. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: 1) Right window screen by prep area is missing
      • 2) Back screen door propped open
      • 3) Bananas exposed to the environment in open cardboard box
      • Corrective Action(s): All pest entry points must be sealed or blocked off to prevent pest entry. keep back screen door closed when not in use; adjust window to prevent pest entry; and keep bananas in a sealed closed container or refrigerate to prevent fruit fly proliferation. Date to be corrected: today
      • Violation Score: 3
  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Minor spill in the dry storage room.
      • - Multiple boxes stored on the floor of the dry storage room.
      • Corrective Action(s): Clean up the spill. Ensure to discard all boxes and keep the floors clear of clutter.
      • Correct by: Today and ongoing.
      • Violation Score: 3
  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Interior of ice machine has buildup of mildew along the edge where ice is dispensed.
      • Corrective Action(s): Drain the ice machine. Clean and sanitize the ice machine according to manufacturer's directions (e.g. wash with warm soapy water, rinse, sanitize with 200 ppm chlorine residual and let air-dry). Ensure that ice machine is maintained in sanitary condition to prevent contamination of ice.
      • Date to be corrected by: End of day today (July 5, 2018)
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: 4 dead mice located in two traps (3 in trap below coffee dispensing machine, 1 in trap beside walk-in cooler).
      • Corrective Action(s): Consult your professional pest control company and remove the mice from the premise. Continue monitoring for potential entranceways, particularly around the walk-in cooler area, and ensure that the facility is routinely cleaned at the end of each day.
      • Date to be corrected by: July 9, 2018
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Area near dry storage bins (e.g. where brown sugar is stored) contains a large number of cobwebs underneath the food preparation table, as well as food debris and grime around the undercounter motor.
      • Corrective Action(s): Thoroughly clean this area. Ensure that all areas of the facility, particularly in food handling or dry storage areas, are maintained in good sanitary condition to prevent contamination of food items.
      • Date to be corrected by: July 12, 2018
      • Violation Score: 3
  14. Follow-Up Inspection

    0 infractions

  15. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Minced meats and egg salads were at 8-9C at time of inspection. The ambient temperature of the walk-in cooler was 9C.
      • Corrective action: Immediately place all foods that contain meat or dairy / eggs on ice. The walk-in cooler needs to be repaired before end-of-day and maintain a temperature of 4C / 40F or less to prevent rapid growth of bacteria in food
      • Corrective Action(s):
      • Violation Score:
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Low-temp dishwasher had 0 ppm chlorine residual at the plate on final rinse.
      • Corrective action: Rewash all utensils and cooking equipment using 2-compartment sink method. A technician was called to repair the dishwasher at time of inspection - the final rinse chlorine residual was re-measured at 100 ppm.
      • Corrective Action(s):
      • Violation Score:
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: There were multiple instances of equipment not in good working order:
      • (1) Dishwasher was unable to dispense chlorine at the beginning of the inspection.
      • (2) Walk-in cooler remained at 9C throughout inspection, even when doors were closed.
      • The following corrective actions were noted:
      • (1) The dishwasher was repaired at time of inspection.
      • (2) Technician was called and will arrive this afternoon for fixing the cooler. All potentially hazardous foods must be put on ice or placed in severy refrigerators until walk-in cooler is fixed and re-inspected.
      • Dishwashers and coolers must be working at all times to prevent bacterial growth that could cause foodborne illness.
      • Date to be Corrected by: Today (4pm)
      • Corrective Action(s):
  16. Routine Inspection

    0 infractions

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