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Holiday Inn Express & Suites Calgary South - Swimming Pool

12025 Lake Fraser Drive SE Calgary AB T2J 7G5 · Aquatic Facility

Official record from Alberta →

Inspection summary

Holiday Inn Express & Suites Calgary South - Swimming Pool has been inspected 39 times by Alberta Health Services (Environmental Public Health) since December 27, 2023. The most recent inspection, on September 25, 2026, recorded 1 infraction.

3 of 39 inspections on record found no infractions at all. In the past 12 months there were 20 inspections with 58 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

Recent inspections have recorded more infractions than earlier ones, so it is worth reading the latest reports closely.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 62 times across 35 separate inspections, most recently on September 25, 2026. For example: Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 13 times across 13 separate inspections, most recently on February 24, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 6 times across 6 separate inspections, most recently on March 31, 2026. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 5 times across 5 separate inspections, most recently on March 31, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

39 inspections

  1. Demand Inspection

    1 infraction

    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
  2. Demand Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Update July 21, 2026**:- GM or maintenance was not onsite at time of inspection to confirm information. Front desk was unable to provide information. Will inquire with GM.The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
  3. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample submitted August 21, 2026, had Heterotrophic Plate Count of 580 CFU/mL.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Update July 21, 2026**:- GM or maintenance was not onsite at time of inspection to confirm information. Front desk was unable to provide information. Will inquire with GM.The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Update July 21, 2026**:- GM or maintenance was not onsite at time of inspection to confirm information. Front desk was unable to provide information. Will inquire with GM.The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
  5. Risk Management Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1 pool ladder was missing and the holes on the pool deck were stuffed with cloths.-the new ladder was already ordered.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Water chemistry was not recorded today (or other days) when main, responsible person is away.-more people need to be trained with water testing. This needs to be completed daily and preferably multiple times per day.
  6. Demand Inspection

    5 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The pool drain covers are expired with a date of Jan 31, 2023.-hire a contractor to complete a NEW anti-entrapment plan and install NEW drain covers immediately.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1 pool ladder was missing and the holes on the pool deck were stuffed with cloths.-the new ladder was already ordered.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Water chemistry was not recorded today (or other days) when main, responsible person is away.-more people need to be trained with water testing. This needs to be completed daily and preferably multiple times per day.
  7. Risk Management Inspection

    4 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1 pool ladder was missing and the holes on the pool deck were stuffed with cloths.-the new ladder was already ordered.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Water chemistry was not recorded today (or other days) when main, responsible person is away.-more people need to be trained with water testing. This needs to be completed daily and preferably multiple times per day.
  8. Demand Inspection

    7 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 13, 2026, had total coliforms present. Please treat and re-sample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Feb 20, 2026 had Total Coliforms present.ID:26ES-051E00180-as this is the 2nd consecutive unsatisfactory water sample result, the swimming pool must be closed until a satisfactory water sample result is obtained.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Unsatisfactory water sample result Feb 24, 2026 - not processed by lab as there was no collection date/time.ID: 26ES-055E00565
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH was 7.8, however, the controller stated 7.16
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1 pool ladder was missing and the holes on the pool deck were stuffed with cloths.-the new ladder was already ordered.
  9. Risk Management Inspection

    7 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 13, 2026, had total coliforms present. Please treat and re-sample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Feb 20, 2026 had Total Coliforms present.ID:26ES-051E00180-as this is the 2nd consecutive unsatisfactory water sample result, the swimming pool must be closed until a satisfactory water sample result is obtained.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Unsatisfactory water sample result Feb 24, 2026 - not processed by lab as there was no collection date/time.ID: 26ES-055E00565
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1 pool ladder was missing and the holes on the pool deck were stuffed with cloths.-the new ladder was already ordered.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Water chemistry was not recorded today (or other days) when main, responsible person is away.-more people need to be trained with water testing. This needs to be completed daily and preferably multiple times per day.
  10. Risk Management Inspection

    6 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 13, 2026, had total coliforms present. Please treat and re-sample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Feb 20, 2026 had Total Coliforms present.ID:26ES-051E00180-as this is the 2nd consecutive unsatisfactory water sample result, the swimming pool must be closed until a satisfactory water sample result is obtained.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH was 7.8, however, the controller stated 7.16
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller system was not accurate.-repair/replace the controller/probes; call the pool company to have it serviced or repaired/replaced.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • The equalizer line was missing a cover.-install a cover AND/OR provide evidence that the line is permanently disabled.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1 pool ladder was missing and the holes on the pool deck were stuffed with cloths.-the new ladder was already ordered.
  11. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 13, 2026, had total coliforms present. Please treat and re-sample.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Feb 20, 2026 had Total Coliforms present.ID:26ES-051E00180-as this is the 2nd consecutive unsatisfactory water sample result, the swimming pool must be closed until a satisfactory water sample result is obtained.
  12. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on February 13, 2026, had total coliforms present. Please treat and re-sample.
  13. Demand Inspection

    0 infractions

  14. Risk Management Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample that was collected on Dec 12, 2025 was not processed by the lab since it was dropped off on the weekend.ID: 25ES-347E00010-submit another sample
  15. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample that was collected on Dec 12, 2025 was not processed by the lab since it was dropped off on the weekend.ID: 25ES-347E00010-submit another sample
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The Free Available Chlorine measured 24.3 mg/L.-lower the free available chlorine.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Records were not accurate and was missing: time, chemicals added, clarity, temperature, controller values, Alkalinity-create and implement new recordkeeping system.
  16. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample that was collected on Dec 12, 2025 was not processed by the lab since it was dropped off on the weekend.ID: 25ES-347E00010-submit another sample
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.4 ppm.-use non-chlorinated oxidizing products to oxidize the combine chlorine.
  17. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Nov 28, 2025 had Total Coliform present.-treat and resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected and received on November 21, 2025, was not processed as there was no identification number on the sample bottle. Please submit a new sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.4 ppm.-use non-chlorinated oxidizing products to oxidize the combine chlorine.
  18. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected and received on November 21, 2025, was not processed as there was no identification number on the sample bottle. Please submit a new sample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.4 ppm.-use non-chlorinated oxidizing products to oxidize the combine chlorine.
  19. Risk Management Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 2.4 ppm.-use non-chlorinated oxidizing products to oxidize the combine chlorine.
  20. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine measured 4.3ppm; free chlorine was 4.2ppm.-super chlorinate (or use non-chlorinated oxidizing products) the pool to oxidize the combine chlorine.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1) The filtration rate of 20 gpm/sqft was too fast. The flow rate was 98gpm.-adjust the flow rate2) The valves for the skimmers and main drains were positioned at 100%.-main drain should be set to 20% and skimmer valve set to 80%.3) The ORP probe was reading 917 but set to 720 mV-the probe appears need cleaning/replacement or servicing.
  21. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Aug 15, 2025 had Total Coliform present (per 100mL)-treat and resample-ID: 25ES-227E00238
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The pool water sample collected on August 8, 2025 resulted in 920 CFU/mL Heterotrophic plate count.ID: 25-ES-220E00202-treat and resample
  22. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The pool water sample collected on August 8, 2025 resulted in 920 CFU/mL Heterotrophic plate count.ID: 25-ES-220E00202-treat and resample
  23. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on July 25, 2025 had a HPC of 1820 CFU/mL-ID 25ES-206E00149-treat and resample
  24. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on Feb 28 resulted in the PRESENCE of Total Coliform.Req ID: 2568286, ID:25ES-059E00132-Treat and resample the pool water.
  25. Risk Management Inspection

    0 infractions

  26. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on Jan 3/25 had Total Coliforms present.- Treat the pool water and resample.
  27. Demand Inspection

    0 infractions

  28. Risk Management Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological waters sample collected on Nov 15/24 had Total coliform present.- Treat the pool water and resample.Bacteriological waters sample collected on Nov 22/24 had Total coliform present.- Verbal order to close the pool was given to Johnny, pool operator. - Discussed further treating of the pool water and submitting a resample. The pool must remain closed until a satisfactory water sample is obtained.
  29. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological waters sample collected on Nov 15/24 had Total coliform present.- Treat the pool water and resample.Bacteriological waters sample collected on Nov 22/24 had Total coliform present.- Verbal order to close the pool was given to Johnny, pool operator. - Discussed further treating of the pool water and submitting a resample. The pool must remain closed until a satisfactory water sample is obtained.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 33 ppm. - Maintain total alkalinity between 60-180 ppm.Combined chlorine measure over 2 ppm. - Maintain combined chlorine at the lowest level possible.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was a large scum line on pool walls. - Clean pool walls regularly.
  30. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological waters sample collected on Nov 15/24 had Total coliform present.- Treat the pool water and resample.Bacteriological waters sample collected on Nov 22/24 had Total coliform present.- Verbal order to close the pool was given to Johnny, pool operator. - Discussed further treating of the pool water and submitting a resample. The pool must remain closed until a satisfactory water sample is obtained.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine measured 2.02 ppm. - Maintain combined chlorine at the lowest level possible.- Combined chlorine is not being tested accurately.
  31. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological waters sample collected on Nov 15/24 has Total coliform present.- Treat the pool water and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 33 ppm. - Maintain total alkalinity between 60-180 ppm.Combined chlorine measure over 2 ppm. - Maintain combined chlorine at the lowest level possible.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was a large scum line on pool walls. - Clean pool walls regularly.
  32. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 33 ppm. - Maintain total alkalinity between 60-180 ppm.Combined chlorine measure over 2 ppm. - Maintain combined chlorine at the lowest level possible.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • There was a large scum line on pool walls. - Clean pool walls regularly.
  33. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 33 ppm. - Maintain total alkalinity between 60-180 ppm.Combined chlorine measure over 2 ppm. - Maintain combined chlorine at the lowest level possible.
    • 12. Are the general safety devices and physical conditions in this pool providing a safe environment (Critical)?
      • 1. Pool water was cloudy. - Ensure that pool water is adequately clear. * Main drains were still visible*2. There was a large scum line on pool walls. - Clean pool walls regularly.
  34. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on June 14/24 had HPC+ 210 cfu/ml. - Reviewed water chemistry and sampling with Johnny, pool operator. - The pool operator will treat the pool water and submit a resample to Prov, Laboratory.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated monitoring system is still overfeeding chlorine. Calibrate the automated system so it maintains free chlorine between 2-5 ppm. According to the daily written records, free chlorine levels in the past several days were between 3- 5 ppm. - The system was calibrated by the pool operator again.
  35. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected on March 1/24 had Total Coliforms present. - Treat the pool water and submit a resample to Prov, Laboratory.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated monitoring system is still overfeeding chlorine. Calibrate the automated system so it maintains free chlorine between 2-5 ppm. According to the daily written records, free chlorine levels in the past several days were between 3- 5 ppm. - The system was calibrated by the pool operator again.
  36. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated monitoring system is still overfeeding chlorine. Calibrate the automated system so it maintains free chlorine between 2-5 ppm. According to the daily written records, free chlorine levels in the past several days were between 3- 5 ppm. - The system was calibrated by the pool operator again.
  37. Risk Management Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated monitoring system is still overfeeding chlorine. Calibrate the automated system so it maintains free chlorine between 2-5 ppm. - The probes were cleaned and system calibrated by Ecolab.
  38. Monitoring Inspection

    1 infraction

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • Automated monitoring system is overfeeding chlorine. Calibrate the automated system so it maintains free chlorine between 2-5 ppm.
  39. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Sample collected and analyzed on 202312-22 shows the presence of total coliforms. Please treat the water and resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 42 ppm. - Maintain total alkalinity between 60-180 ppm. - Ensure that staff understand what adequate alkalinity level is and are adding enough sodium bicarbonate for optimal level.

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