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Holiday Inn Express & Suites Calgary South - Whirlpool

12025 Lake Fraser Drive SE Calgary AB T2J 7G5 · Aquatic Facility

Official record from Alberta →

Inspection summary

Holiday Inn Express & Suites Calgary South - Whirlpool has been inspected 29 times by Alberta Health Services (Environmental Public Health) since January 23, 2024. The most recent inspection, on September 25, 2026, recorded 2 infractions.

2 of 29 inspections on record found no infractions at all. In the past 12 months there were 16 inspections with 31 infractions recorded. The higher-risk findings here relate to: Pool and spa water quality, Chemicals and toxic substances and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their findings differently, so we group them by what they mean for the people using the facility. Higher-risk findings are the ones that could directly cause illness or injury, such as water that is not properly treated.

  • Pool and spa water qualityHigher risk

    For pools, spas and splash pads, inspectors test disinfectant levels, pH and water clarity, and check safety equipment. Water that is not properly treated can spread skin, ear and stomach infections.

    Recorded 35 times across 22 separate inspections, most recently on September 25, 2026. For example: Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?

  • Chemicals and toxic substancesHigher risk

    Pool chemicals such as chlorine and acid must be labelled, stored apart from each other and handled safely. Mixing them by mistake can release toxic gas, so storage and handling problems are treated seriously.

    Recorded 19 times across 18 separate inspections, most recently on September 25, 2026. For example: Is the chemical quality of the water in this pool satisfactory (Non-Critical)?

  • Food temperature controlHigher risk

    Inspectors check that anything that has to be kept at a set temperature, such as chilled or hot food, or equipment like sterilizers, stays in its safe range and that accurate thermometers are on hand. With food, temperature problems are one of the most common causes of food poisoning.

    Recorded 12 times across 12 separate inspections, most recently on September 15, 2025. For example: Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?

  • Permits, records and postingLower risk

    Operating permits, water-test logs, posted bather rules and emergency procedures. Daily test logs are how operators show the water was checked and treated between inspections.

    Recorded 2 times across 2 separate inspections, most recently on February 24, 2026. For example: Are proper testing, monitoring, and other records being properly maintained?

About this data

These results come from Alberta Health Services (Environmental Public Health), which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

29 inspections

  1. Demand Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity of the water in the hot tub was 33 ppm.-sodium bicarbonate was added this morning. More needs to be added to increase the Total Alkalinity. Test in 1 hour and add more sodium bicarbonate if needed.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir in the hot tub was missing.-obtain a floating weir or skimming device.
  2. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • **Update July 21, 2026**:- GM or maintenance was not onsite at time of inspection to confirm information. Front desk was unable to provide information. Will inquire with GM.The automated controller measured ORP=641 mV, pH=7.32 ppm but the manual recordings were: 0.5 mg/L of Chlorine, and pH of 7.65.-contact the controller manufacturer and request service/repair/replacement.-the controller should be similar readings to manual readings.-pump for chlorine was shut off. If the controller was working properly, you wouldn't need to turn off any acid or chlorine pumps.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir in the hot tub was missing.-obtain a floating weir or skimming device.
  3. Risk Management Inspection

    4 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • Free chlorine measured 0.5mg/L-chlorine pump was turned off; pump turned back on. The operator was concerned the free available chlorine was too high yesterday.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The floating weir in the hot tub was missing.-obtain a floating weir or skimming device.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller measured ORP=641 mV, pH=7.32 ppm but the manual recordings were: 0.5 mg/L of Chlorine, and pH of 7.65.-contact the controller manufacturer and request service/repair/replacement.-the controller should be similar readings to manual readings.-pump for chlorine was shut off. If the controller was working properly, you wouldn't need to turn off any acid or chlorine pumps.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Water chemistry testing/recording was not being completed when pool maintenance staff was not working.-more staff must be involved in monitoring and maintaining the pool and hot tub.
  4. Monitoring Inspection

    2 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH on the water in the hot tub was 7.96-adjusted during inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller was calling for more chlorine and acid with readings of ORP=726 mV, pH=7.30 ppm but the manual recordings were: 15.5 mg/L of Chlorine, and pH of 7.96.-contact the controller manufacturer and request service/repair/replacement.-the controller should be similar readings to manual readings.
  5. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample collected 01/29/206 and received 01/30/26 was unsatisfactory with total coliforms (TC) present.Please treat and submit a re-sample.
  6. Demand Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured 42 mg/L
  7. Demand Inspection

    1 infraction

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on January 16, 2026 had Total Coliforms present.-treat and resampleID: 26ES-016E00184
  8. Risk Management Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample that was collected on Dec 12, 2025 was not processed by the lab since it was dropped off on the weekend.ID: 25ES-347E00009-submit another sample
  9. Demand Inspection

    6 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample that was collected on Dec 12, 2025 was not processed by the lab since it was dropped off on the weekend.ID: 25ES-347E00009-submit another sample
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pH measured 7.97-adjust pH and ensure it is between 6.8 and 7.6
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The total alkalinity (TA) was 985 ppm.-adjust the TA to 60-180 ppm.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated controller read were inconsistent with manual testing. The automated controller reading for pH was 7.34 and ORP was 706. The manual test result was pH 7.97 and 56.7 mg/L free available chlorine.
    • 09. Are general nuisance conditions, other than those noted in other violations, being prevented at this pool (Critical)?
      • The Free Available Chlorine measured 56.7 mg/L.-lower the free available chlorine.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Records were not accurate and was missing: time, chemicals added, clarity, temperature, controller values, Alkalinity-create and implement new recordkeeping system.
  10. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample that was collected on Dec 12, 2025 was not processed by the lab since it was dropped off on the weekend.ID: 25ES-347E00009-submit another sample
  11. Risk Management Inspection

    0 infractions

  12. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Nov 24, 2025 resulted in the presence of Total Coliform. -treat and resample.ID:25ES-329E00604
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Nov 28, 2025 had Total Coliform present. -Hot tub was ordered CLOSED as there were consecutive unsatisfactory results. -drain and treat the hot tub. Resample and wait for confirmation that the sample is satisfactory.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Dec 3, 2025 resulted had Total Coliforms present.-treat, resample.-WP to remain closed
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected and received on November 21, 2025, was not processed as there was no identification number on the sample bottle. Please submit a new sample.
  13. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Nov 24, 2025 resulted in the presence of Total Coliform. -treat and resample.ID:25ES-329E00604
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Nov 28, 2025 had Total Coliform present. -Hot tub was ordered CLOSED as there were consecutive unsatisfactory results. -drain and treat the hot tub. Resample and wait for confirmation that the sample is satisfactory.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected and received on November 21, 2025, was not processed as there was no identification number on the sample bottle. Please submit a new sample.
  14. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Nov 24, 2025 resulted in the presence of Total Coliform. -treat and resample.ID:25ES-329E00604
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected and received on November 21, 2025, was not processed as there was no identification number on the sample bottle. Please submit a new sample.
  15. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected and received on November 21, 2025, was not processed as there was no identification number on the sample bottle. Please submit a new sample.
  16. Monitoring Inspection

    0 infractions

  17. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on Sep 12, 2025 had Total Coliform PRESENT.-treat and resampleID: 25ES-25E00164
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  18. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • There was no TIME OF COLLECTION noted on the requisition, so the sample was rejected.-August 15, 2025 collectionID: 25ES-227E00200
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  19. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • There was no identification on the bottle so the sample was rejected.-July 25, 2025 collectionID: 25ES-206E00182
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  20. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  21. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on May 16, 2025 resulted in the presence of Total Coliform.-treat and resample-req id: 3033413, ID: 25ES-136E00170
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  22. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological sample collected on Jan 31, 2025, shows the presence of total coliforms, and Pseudomonas aeruginosa- Treat the hot tub water and submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Bacteriological sample collected on Jan 31, 2025, resulted in 10,240 CFU/mL.- Treat the hot tub water and submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • “sample was received more than 24 hours after collection.”-Collected: 06/01/2025 08:00, Received: 06/02/2025
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  23. Demand Inspection

    4 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological sample collected on Jan 31, 2025, shows the presence of total coliforms, and Pseudomonas aeruginosa- Treat the hot tub water and submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Bacteriological sample collected on Jan 31, 2025, resulted in 10,240 CFU/mL.- Treat the hot tub water and submit a resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  24. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological sample collected on Jan 17, 2025, shows the presence of total coliforms. - Treat the hot tub water and submit a resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  25. Risk Management Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  26. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological sample collected on Nov 15, 2024, shows the presence of total coliforms. - Treat the hot tub water and submit a resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  27. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Bacteriological sample collected on Aug 02, 2024, shows the presence of total coliforms. Please treat the hot tub.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  28. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 54 ppm. - Maintain total alkalinity between 60-180 ppm.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • Flow meter did not appear to be working. - Repair or replace the flow meter.
  29. Demand Inspection

    1 infraction

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Total alkalinity measured low at 34 ppm. - Maintain total alkalinity between 60-180 ppm. - Ensure that staff understand what adequate alkalinity level is and are adding enough sodium bicarbonate for optimal level.

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