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Panago Pizza

130 - 485 Columbia St E, New Westminster · Restaurant

Official record from Fraser Health →

Inspection summary

Panago Pizza has been inspected 22 times by Fraser Health Authority since November 26, 2012. The most recent inspection, on May 1, 2026, found no infractions.

11 of 22 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 0 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Handwashing and staff hygiene.

The last 4 inspections in a row found no infractions. The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 5 separate inspections, most recently on May 15, 2023. For example: 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on May 15, 2023. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on December 13, 2023. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on December 13, 2023. For example: 304 - Premises not free of pests [s. 26(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on May 19, 2023. For example: 312 - Items not required for food premises operation being stored on the premises [s. 18]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

22 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    0 infractions

  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Operator stated that his FOODSAFE expired and no one else on-site has valid FOODSAFE.
      • Corrective Action(s): Please register for the FOODSAFE course and complete it.
      • Please email EHO temporary certificate once completed.
      • To be corrected by: July 6, 2024
      • Violation Score: 1
  6. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Hand washing sink unable to produce hot water
      • Corrective Action(s): Hand washing sink has running hot and cold water. DO NOT TURN OFF THE HOT WATER SUPPLY.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Moderate level of fruit fly observed near 3 compartment sink.
      • Corrective Action(s): Ensure to follow all advice provided by pest control professionals to prevent potential entry and harborage of all types of pests.
      • Date To Be Corrected: Immediately
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Hand washing sink observed to be leaking.
      • Corrective Action(s): Ensure hand washing sink faucet is not leaking water.
      • Date To Be Corrected: Immediately
      • Violation Score: 3
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: THIS IS A REPEAT INFRACTION: Boxes of hardware, paper, and a tire observed in the back area obstructing fire exit
      • Corrective Action(s): Ensure to remove ALL items that are not required for food premises operation.
      • Date To Be Corrected: Immediately
      • Violation Score: 5
  7. Follow-Up Inspection

    0 infractions

  8. Follow-Up Inspection

    1 infraction

    • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: THIS IS A REPEAT INFRACTION:
      • 1) Back hall way is blocked due to tires, old machinery, electrical devices, and boxes
      • 2) Old hot water tank sitting in the middle of the kitchen
      • Corrective Action(s): 1) REMOVE ALL ITEMS FROM BACK HALLWAY
      • 2) REMOVE OLD HOT WATER TANK FROM KITCHEN
      • Date To Be Corrected: Immediately
      • Violation Score: 5
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Staff on site does not have FoodSafe Level 1
      • Corrective Action(s): At least one staff member on duty must have FoodSafe level 1 or equivalent in the operator's absence
      • Date To Be Corrected: Immediately
      • Violation Score: 1
  9. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): White cheese and Cheddar cheese measured to be at 11.0C and 10.2C respectively. Operator reports they have been in the prep cooler since last night.
      • Corrective Action(s): Operator discarded both tubs of cheese. Only fill in small amount of cheese in the prep cooler so that it is able to be used up in 2 hours until the prep cooler has been repaired or replaced.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) 2 door freezer observed to be leaking water from bottom.
      • 2) 1/3 of the prep cooler unable to keep 4C or lower (most left unit).
      • 3) Front hand washing sink unable to produce hot water (only able to produce 25C).
      • Corrective Action(s): 1) Repair or replace freezer so that it does not leak
      • 2) DO NOT USE the left 1/3 part of the prep cooler until it has been repaired or replaced so that it is able to provide 4C or lower at all times
      • 3) Use back hand washing sink to wash hands until there is hot water in the front hand washing sink.
      • Date To Be Corrected: Immediately
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: No temperature logs maintained.
      • Corrective Action(s): Ensure to maintain and update temperature logs daily.
      • Date To Be Corrected: Immediately
      • Violation Score: 1
      • 312 - Items not required for food premises operation being stored on the premises [s. 18]
      • Observation: Tires, Boxes of construction material, broken hot water tank from last inspection, and other clutter observed in the back area.
      • Corrective Action(s): Ensure to remove any equipment not required for premises operation.
      • Date To Be Corrected: Immediately
      • Violation Score: 5
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Prep cooler does not have a working thermometer
      • Corrective Action(s): Ensure all cooling units are equipped with a working thermometer for proper temperature monitoring.
      • Date To Be Corrected: Immediately
      • Violation Score: 1
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: No staff on duty able to provide FoodSafe level 1 documentation
      • Corrective Action(s): Ensure there is at least one staff on duty with FoodSafe level 1 in the operator's absence.
      • Date To Be Corrected: Immediately
      • Violation Score: 1
  10. Follow-Up Inspection

    0 infractions

  11. Routine Inspection

    2 infractions

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation: Facility does not have access to hot water.
      • Corrective Action(s): Ensure Facility has access to hot water as per BC Food Retail and Food Sevices Code requirements.
      • Date To Be Corrected: Immediately
      • Violation Score: 15
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: No hot water supplied to hand washing sink (water measured at 13C).
      • Corrective Action(s): Ensure hot water is supplied to hand washing sink to facilitate in proper hand washing practices.
      • Date To Be Corrected: Immediately
      • Violation Score: 5
    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Temperature logs not updated daily.
      • Corrective Action(s): Ensure temperature logs are updated daily to facilitate in proper monitoring practices.
      • Date To Be Corrected: Immediately
      • Violation Score: 1
  12. Routine Inspection

    1 infraction

    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Staff on site were not able to provide evidence of FoodSafe level 1 certification.
      • Corrective Action(s): Ensure at least one staff on duty has FoodSafe level 1 certification during all hours of business.
      • Date To Be Corrected: Immediately.
      • Violation Score: 1
  13. Routine Inspection

    0 infractions

  14. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The cold water tap at the 3-compartment sink doesn't fully shut off when you turn the knob.
      • Corrective Action(s): Fix the leak.
      • Violation Score: 3
  15. Routine Inspection

    0 infractions

  16. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The rubber seal along the door handle of both doors on the upright freezer in the back is not intact. There is ice building up along these edges, making it hard to open the door.
      • Corrective Action(s): Fix/replace the door seals.
      • Violation Score: 3
  17. Follow-Up Inspection

    0 infractions

  18. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The right side of the prep cooler was at 8 degC. As per operator, the problem was fixed. But the thermostat needs to be changed.
      • Corrective Action(s): Provide me with a copy of the work order for the last repair and the thermostat replacement that is scheduled for this coming weekend.
      • Violation Score: 9
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: There was only one staff working at the time of the inspection. This staff member has been on shift for the past 3 inspections. She does not have Foodsafe Level 1 certification.
      • Corrective Action(s): At least one person on duty MUST be FS level 1 certified. Soni will need to take the course. Course schedule for Surrey provided to staff since she resides in Surrey. The next course is offered on June 5th, followed by June 21. Register for the course as discussed.
      • Violation Score: 1
  19. Follow-Up Inspection

    0 infractions

  20. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: The right hand side of the prep cooler (side closest to the front door) is not maintaining a temperature of 4 degC or below. Several meats in the inserts were probed and the temperature were recorded as follows:
      • Ham @ 11 degC; Italian sausage @ 10 degC; Salami at 11 degC; Pepperoni at 10 degC; Capiccola at 10 degC.
      • The temperature inside the prep cooler was 9 degC.
      • Corrective Action(s): All the meats stored above 4 degC were discarded. As discussed, do not use the right side of the cooler until it has been fixed and can maintain a temperature of 4 degC or below. Move all the foods inside the cooler to the left side where the temperature is 4 degC. Since this is a repeat violation, A CORRECTION ORDER has now been issued. If this violation is coded again, you will be issued a violation ticket in the amount of $345.
      • Violation Score: 15
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation: The paper towel dispensers at the handsink and at the 3-compartment sink are not working.
      • Corrective Action(s): This is also a repeat violation. Get the dispensers fixed or replace them if required. Both sinks must have working soap and paper towel dispensers at all times.
      • Violation Score: 5
  21. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The automated paper towel dispenser at the 3-compartment sink is not working.
      • Corrective Action(s): Get the dispenser fixed or replace it with one that works. You must have paper towels in a dispenser at this sink as well.
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: There was only one staff on duty at the time of the inspection. She did not have Foodsafe Certification.
      • Corrective Action(s): There must always be at least one employee on-site that has FoodSafe Level 1 Certification.
      • Violation Score: 1
  22. Routine Inspection

    0 infractions

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