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Pizza Factory (Maple Ridge)

20769 Lougheed Hwy, Maple Ridge · Restaurant

Official record from Fraser Health →

Inspection summary

Pizza Factory (Maple Ridge) has been inspected 16 times by Fraser Health Authority since July 21, 2017. The most recent inspection, on August 10, 2026, recorded 2 infractions.

5 of 16 inspections on record found no infractions at all. In the past 12 months there was 1 inspection with 2 infractions recorded. The higher-risk findings here relate to: Pests, Protecting food from contamination and Handwashing and staff hygiene.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 4 times across 4 separate inspections, most recently on August 10, 2026. For example: 304 - Premises not free of pests [s. 26(a)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 3 times across 3 separate inspections, most recently on September 23, 2022. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on August 10, 2026. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on March 17, 2022. For example: 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded once on March 16, 2022. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

16 inspections

  1. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handwashing station was missing the paper towel.
      • Corrective Action(s): Operator replenished the station with paper towel during inspection. Ensure the handwashing stations are stocked with hot and cold running water, liquid soap and paper towel at all times.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Flies observed in the 2-compartment sink area.
      • Corrective Action(s): Operator stated that they will be bringing traps for the flies. Ensure that the premises is maintained free of pests.
      • Date to be corrected by: Immediately
      • Violation Score: 3
  2. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): No liquid hand soap present at hand washing station at start of inspection but was refilled during inspection
      • Corrective Action(s): Ensure all hand washing stations are fully stocked at all times.
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Back door open with no screen door.
      • Corrective Action(s): Reinstall door to help prevent the entry of pests. Due: 1 week
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Spray bottle for sanitizer broken and not able to dispense sanitizer.
      • Corrective Action(s): Replace bottle Due: tomorrow
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Food debris is accumulating in hard to reach areas of the shelves, and on the mixer and dough roller.
      • Corrective Action(s): A deep clean of the pizza dough making area is required.
      • CORRECT: 1 week.
      • Violation Score: 3
  4. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Flies noted in the back area, no pest control in place
      • Corrective Action(s): Purchase fly traps (sticky tape, or UV light with glue board) to minimize number of flies.
      • CORRECT: 1 week
      • Violation Score: 3
  5. Routine Inspection

    0 infractions

  6. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Found food (buckets of sauce) uncovered in the walk in cooler.
      • Corrective Action(s): Ensure all food is covered when put away and not being used to protect from being contaminated.
      • CORRECT: today
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Found food build up on the inside of the cooler doors and door handles.
      • Corrective Action(s): Increase cleaning of all equipment surfaces including doors and handles.
      • CORRECT: 1 week
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: 1. Cardboard and plastic liners used in the walk in cooler on the shelves.
      • 2. Garbage bags are still being used to cover proofing racks (This is a repeat violation).
      • Corrective Action(s): 1. Do not use either cardboard or plastic to line shelves, increase cleaning instead.
      • 2. Do not use garbage bags to cover food items as chemicals found in the garbage bags are not safe for consumption.
      • CORRECT: today
      • Violation Score: 9
  7. Follow-Up Inspection

    1 infraction

    • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: garbage bags still being used to cover pizzas
      • Corrective Action(s): Must use food grade materials to cover food.
      • Correct: today.
      • Violation Score: 3
  8. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: Found food stored at 7C in walk in cooler.
      • Corrective Action(s): Ensure all potentially hazardous foods are stored below 4 C at all time. Move food to working cooler.
      • Correct today
      • Violation Score: 15
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: Found grease and food build up on meat slicer in hard to reach areas.
      • Corrective Action(s): Ensure all areas of meat slicer are properly washed and sanitized to remove all food and grease.
      • Correct: today
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1. Found food sitting on the floor
      • 2. found food uncovered in freezers.
      • Corrective Action(s): 1. food must be stored 6" above the floor
      • 2. food must be covered at all times.
      • Correct: today
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Found garbage bags being used in walk in cooler to protect food.
      • Corrective Action(s): Do not used garbage bags to protect food as they are not food grade. purchase proper covers.
      • Correct today.
      • Violation Score:
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Walk in cooler unable to maintain 4 C at all times.
      • Corrective Action(s): Have walk in cooler serviced to maintain 4 C at all times.
      • Correct today
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: ceiling tiles are out of place.
      • Corrective Action(s): Ensure missing ceiling tiles are put back into place to prevent entrance of pests.
      • Correct: 1 week
      • Violation Score: 1
  9. Routine Inspection

    0 infractions

  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer not present at time of inspection. Sanitizer must be readily accessible during operation of premise to adequately sanitize food contact surfaces
      • Prepare bleach (chlorine) solution by mixing 1 teaspoon of bleach per 1 litre of water for adequate sanitizer concentration
      • Corrective Action(s):
      • Violation Score:
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1) Container with floor inside left uncovered
      • 2) Containers in cooler left uncovered
      • 3) Olives and pineapples left in original container. These infractions may lead to contamination of food
      • 1 & 2 All foods must be covered
      • Date to be corrected by: Immediately
      • Corrective Action(s):
      • Violation Score:
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Tin can with paper wrapping left dispensed in the flour container
      • This may cause physical contamination by having the paper fall off into the flour
      • Use an approved food grade material scoop for the flour.
      • Date to be corrected by: Immediately
      • Corrective Action(s):
  12. Routine Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Flies observed in facility
      • Corrective Action(s): Install fly control measures ie UV fly control system with glue board. Keep front door closed to prevent flies from getting inside
      • Violation Score: 9
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Operators food safe certificate has expired
      • Corrective Action(s): Recertify on the food safe webpage.
      • Violation Score: 1
  14. Follow-Up Inspection

    0 infractions

  15. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Wall behind knife storage rack requires cleaning
      • Exterior of paper towel dispenser requires cleaning
      • Inside,outside and top side of exhaust canopy requires cleaning due to dust buildup
      • Corrective Action(s):
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Replace burnt out fluorescent light fixtures
      • Remove cardboard used on shelving inside main walk in cooler
      • Corrective Action(s):
      • Violation Score: 3
  16. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Inside top side of pizza canopy needs cleaning
      • Corrective Action(s):
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Replace burnt out fluorescent light bulb as discussed
      • Corrective Action(s):
      • Violation Score: 3

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