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Subway #15349

A - 761 Water Ave, Hope · Restaurant

Inspection summary

Subway #15349 has been inspected 19 times by Fraser Health Authority since December 13, 2017. The most recent inspection, on September 2, 2026, recorded 1 infraction.

9 of 19 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 4 separate inspections, most recently on January 27, 2023. For example: 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on January 27, 2023. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on September 2, 2026. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded once on May 6, 2026. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on July 17, 2023. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

19 inspections

  1. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Fruit flies were observed by the soda fountain area. This was assessed and it was determined this was likely a result of the bucket and drain system currently used for this machine. This can create conditions that attract and harbor pests. This pose a risk for making the facility unsanitary and also the pests could cross contaminate food, equipment, and surfaces with possible pathogens. This increases the risk of foodborne illness.
      • Corrective Action(s): Operator will reach out to pest control company to assess and implement pest control measures for the fruit flies.
      • Violation Score: 3
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation (CORRECTED DURING INSPECTION): Observed ant and fly pest spray onsite in the office room. This can not be used onsite in a food facility. Only an approved pest control professionals can assess and use this chemical inside food facilities.
      • This chemical onsite poses a possible risk of cross contamination to the food items, surfaces, and equipment. This can result in chemical hazards for patrons
      • Corrective Action(s): Corrected During Inspection (CDI): Staff had immediately removed and placed inside the chemical storage room. This will be provided from the site when the facility closes for the day.
      • Violation Score: 3
  2. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Personal items stored on top of single use cups in dry storage areas.
      • Corrective Action(s): Remove personal items and store them in designated employee storage area away from food, equipment, and food storage single-used items to protect them from contamination.
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Staff member was asked for valid food safe or equivalent training certificate for verification. The staff was not able to provide this. The operator must ensure that atleast one staff member during food operations must have valid food safe training or equivalent. At the time the staff member stated they do not have this training.
      • Corrective Action: Have staff member complete the valid foodsafe training and provide EHO verification via email.
      • Corrective Action(s):
      • Violation Score: 1
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    0 infractions

  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Back of house hand-washing station was obstructed with a colander full with olives.
      • Corrective Action(s): Ensure hand-washing stations are unobstructed during hours of operation.
      • Violation Score: 5
  9. Follow-Up Inspection

    0 infractions

  10. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Two inserts in the sandwich prep cooler measured above 4C:
      • > Teriyaki chicken: 6.1C
      • > Chicken strips: 6.3C
      • Corrective Action(s): Staff discarded both inserts and refilled from the walk-in cooler.
      • Discussed with staff: do not fill the inserts with more than what can be used within 2 hours.
      • Violation Score: 5
    • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Observed plastic wrap being used to create a barrier between the 3 compartment sink and the prep table storing cooler inserts. Staff explained it is to block splashback onto the clean inserts from dishwashing.
      • Corrective Action(s): Remove the plastic wrap immediately. It is not a smooth and easily cleanable surface that is suitable for a food prepration area.
      • Date to be corrected by: February 2, 2023.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Sandwich prep cooler not able to maintain insert items at 4C or colder, even after adjusting the temperature and leaving the cover on.
      • Corrective Action(s): Have the cooler serviced to ensure it can maintain 4C or colder at all times.
      • Date to be corrected by: February 2, 2023.
      • Violation Score: 3
  11. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Staff not using a sanitizer to wipe down prep tables
      • Corrective Action(s): Use a sanitizer, either Quaternary Ammonia (200ppm residual) or bleach solution (one ounce bleach per gallon waterconcentration) to wipe down prep table every 2 hours or when contaminated. Foodborne illness causing bacteria can grow inside the grooves in the cutting board, frequent sanitation prevents growth of bacteria.
      • Violation Score: 5
  12. Follow-Up Inspection

    0 infractions

  13. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Soap dispenser not working
      • Corrective Action(s): Repair soap dispenser at back hand wash sink
      • Violation Score: 3
  14. Routine Inspection

    1 infraction

    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Caulking to left of dishwashing sinks against wall has mould growth and is deteriorating.
      • Corrective Action(s): Owner informed that area will be cleaned and caulking replaced this week. Caulking around mop sink will also be replaced.
      • Violation Score: 1
  15. Routine Inspection

    0 infractions

  16. Follow-Up Inspection

    0 infractions

  17. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer spray bottle at 50ppm quats.
      • Corrective Action(s): Dumped and re-filled but still only at 50ppm. Sanitizer is not moving through tube. Maintenance called at time of inspection. Mix sanitizer manually to 200ppm (test strips on site) and do not use dispenser until it is fixed.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Sanitizer dispenser only dispensing at 50ppm.
      • Corrective Action(s): Maintenance called at time of inspection. Do not use until it is in working order.
      • Violation Score: 3
  18. Routine Inspection

    0 infractions

  19. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): One soup hot held at 47C. All other foods hot held at 60C or greater.
      • Corrective Action(s): Unit turned up at time of inspection. Always ensure hot holding units are pre-heated before placing hot food in them. Soups are heated in microwave before being placed in hot holding units. Re-checked at 67C. According to staff, soup placed in unit <2 hours ago. Temperature logs checked for the last four weeks. Logs consistently filled out and meet minimum required temperatures for soup hot well.
      • Violation Score: 5
    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Back handsinks paper towel dispenser removed from wall. Staff informed it stopped working and a new one is on order. Paper towel available on shelf for drying hands until new dispenser installed.
      • Corrective Action(s): Install paper towel dispenser on wall above sink as soon as it arrives.
      • Violation Score: 1

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