Sugar Mountain Catering
732 12th St, New Westminster · Restaurant
Inspection summary
Sugar Mountain Catering has been inspected 16 times by Fraser Health Authority since October 2, 2012. The most recent inspection, on March 31, 2026, recorded 1 infraction.
2 of 16 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Pests and Cleaning and sanitizing.
The number of infractions per inspection has stayed roughly the same over time.
What these findings mean
Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.
PestsHigher risk
Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.
Recorded 10 times across 10 separate inspections, most recently on March 31, 2026. For example:
304 - Premises not free of pests [s. 26(a)]
Cleaning and sanitizingHigher risk
Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.
Recorded 4 times across 4 separate inspections, most recently on October 22, 2025. For example:
302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
Building, plumbing and upkeepLower risk
Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.
Recorded 4 times across 4 separate inspections, most recently on March 21, 2025. For example:
311 - Premises not maintained as per approved plans [s. 6(1)(b)]
Equipment and utensilsLower risk
Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.
Recorded once on July 18, 2018. For example:
303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
About this data
These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.
16 inspections
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Rodent droppings observed in the following areas:
- -under the handsink cupboard (yellow)
- -under the black plastic shelves in the central area
- -under the yellow shelves in the back area
- Corrective Action(s): Ensure that deep cleaning is done on a more frequent basis. Remove the droppings and sanitize the area using a bleach solution
- Violation Score: 9
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Front door open at the time of inspection
- Corrective Action(s): Ensure that the front door is kept closed to keep pests out of the facility
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Discussed manual warewashing method with staff. Staff wash dishware and rinse, then dry on paper towels around the kitchen. Sanitizing step was not used
- Corrective Action(s): 3 compartment manual warewashing method reviewed with staff. 3rd compartment was filled with sanitizer and measured 100 ppm chlorine.
- Ensure that proper manual warewashing methods are followed.
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Rodent droppings noted under the speed rack next to the black domestic cooler unit in the middle kitchen area
- Corrective Action(s): Move the speed rack out and clean and sanitize the area immediately
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Food debris and splatter noted on several countertop sides and sliding door cooler unit doors.
- Corrective Action(s): Ensure that these areas are cleaned on a more frequent basis.
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Handsink at yellow cupboards did not drain properly. Water stayed pooled in the handsink for over 30 minutes.
- Corrective Action(s): Snake and clear this handsink immediately.
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
1 infraction
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: OUTSTANDING: Dish drying rack missing at the compartment sink
- Corrective Action(s): Operator getting another quote for a new rack. Install a new dish drying rack above the 3 comp sink.
- Due 1 month
- Violation Score: 3
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: OUTSTANDING: Operator's FOODSAFE level 1 certification has expired as of Jan 2024.
- Corrective Action(s): Operator to register and re-take FOODSAFE level 1
- Violation Score: 1
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Rat droppings noted in the following areas:
- -under the yellow counter handsink
- -between the metro racks with utensils
- -behind the stove in the middle of kitchen area
- -near the front area entrance hole that has been plugged
- Corrective Action(s): Clean the above noted areas and sanitize using a 100 ppm chlorine bleach solution
- Violation Score: 9
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Back door found to have a gap under the door
- Corrective Action(s): Repair the door area and fill the gap. Due 1 week
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: REPEAT OBSERVATION: Dish drying rack missing at the 3 compartment sink.
- Corrective Action(s): Install a new dish drying rack above the 3 compartment sink. due 1 month
- Violation Score: 3
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: REPEAT OBSERVATION: Operator's FOODSAFE level 1 certification has expired as of Jan 2024.
- Corrective Action(s): Register and re-take FOODSAFE level 1
- Violation Score: 1
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Operator was mixing dish detergent and bleach for washing dishware. This is not an appropriate method of manual warewashing
- Corrective Action(s): Manual warewashing diagram provided to operator. Ensure that dishware is washed, rinsed, then sanitized using a 100 ppm chlorine bleach solution
- For 1 full sink of water use 1/2 cup bleach
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: minor rodent droppings noted in the following areas: beside the hot water tank, under the black shelves in the middle/central kitchen area, and behind the cooler units in the back area.
- Corrective Action(s): Remove the droppings and sanitize area using a 100 ppm chlorine bleach solution
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Back wall was found to be falling off due to water damage. Discussed leak from window above the wall that must be repaired.
- Also, dish drying shelf required at the 3 compartment sink
- Corrective Action(s): Repair the back wall and leak, install a new dish drying rack in the 3 compartment sink
- due 1 month
- Violation Score: 5
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Operator's FOODSAFE level 1 certification has expired as of Jan 2024
- Corrective Action(s): Register and re-take FOODSAFE level 1. Operator to register and re-take course
- Violation Score: 1
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: Ceiling leak noted above 3 door sliding door cooler due to rain. Operator has notified landlord
- Corrective Action(s): Repair the leak, ensure that the facility is maintained in good working order
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Rodent droppings were found near the back entrance. The area around is not used for food storage. Empty bins, cartons, wooden crates, and other non-food contact items are stored in the area.
- Corrective Action(s): Regularly sweep under the shelves to monitor pest activity. Continue to store food off the floor to prevent pest contamination.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Cooler seals, handles, and shelves have build up of food debris.
- Corrective Action(s): Deep clean the coolers to maintain sanitation and prevent cross contamination. Date to be corrected by: January 31, 2023.
- Violation Score: 9
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): 1) Bleach sanitizer was too strong -test strips were getting whited out. Operator was adding 2 lids (40mL) bleach per 1 L of water.
- 2) 3-compartment sinks do not have plugs. Operator is using cloth to plug the drains.
- 3) Reusable plates and cups found in dry storage. There is no commercial dishwasher in the facility.
- Corrective Action(s): 1) Operator made a fresh bleach solution at the time of inspection. 5 mL of bleach is required for 1 L of water. Use a measuring spoon and obtain test strips.
- 2) Obtain drain plugs. Date to be corrected by: Sept 7, 2022
- 3) Do not use reusable plates and cups. You are approved for only washing cooking utensils with the 3-compartment sink.
- Violation Score: 15
- 304 - Premises not free of pests [s. 26(a)]
- Observation: 1) Mice droppings were observed near the back of the facility, around the hot water tank and under shelves.
- 2) Flies noted around garbage bins and kitchen area.
- Corrective Action(s): Clean up the mouse droppings to monitor pest activity around the facility.
- Report fly activity to the pest control company and follow through with their recommendations. Garbage bins should be kept covered.
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Mice droppings observed along the shelving in the back storage area.
- Corrective Action(s): Remove items from the shelves and clean them using a bleach/water solution.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: General sanitation is poor.
- Corrective Action(s): There's grease build-up on the sanitizer bottle, which is an old cleaner bottle that's being used for the sanitizer spray. Replace this spray bottle with a new one that hasn't been used to store chemicals in! General cleaning needs improvement. When business is slow like in the winter season, the premise should be clean and well maintained.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: The handsink in the front is leaking.
- Corrective Action(s): Get this fixed.
- Violation Score: 3
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation: Items not used for the business is being stored on-site.
- Corrective Action(s): Remove all unused items from the premises.
- Violation Score: 1
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Several mouse droppings noted on the shelves in the back.
- Corrective Action(s): Move all the items and clean the shelves using a bleach/water solution. Lay more traps and increase the frequency of the pest control service as discussed.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Some general cleaning is required.
- Corrective Action(s): Clean as discussed. Clean up the food spills in the storage bin.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation (CORRECTED DURING INSPECTION): One of the back fridges has ice built up and water's dripping onto the eggs that are stored on the bottom shelf.
- Corrective Action(s): Move the eggs and the other foods into another cooler.
- Violation Score: 3
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation: Some of the items on the back shelf are not required for the business.
- Corrective Action(s): Remove/discard all items not required for the operation of the business.
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): 1. There's not bleach on-site. Operator says that he doesn't have any catering contracts coming up, but he will pick up a bottle today.
- 2. The wiping cloths are stained and dirty.
- Corrective Action(s): 1. Always have a sanitizer on-site.
- 2. Replace the stained cloths. Replace wiping cloths on a regular basis.
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Some mice droppings observed in the back room.
- Corrective Action(s): Clean droppings as discussed.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: The pump on the soap bottle at the front hand sink is not working.
- Corrective Action(s): Fix/replace the pump bottle.
- Violation Score: 3
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Operator says that he has taken the FS Refresher course, but he did not have the certificate on hand.
- Corrective Action(s): Provide a copy of your FS Level 1 Certificate
- Violation Score: 1
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
0 infractions
- Follow-Up Inspection
1 infraction
- 102 - Operation of an unapproved food premises [s. 6(1)]
- Observation: Operator hasn't purchased sink plugs.
- Corrective Action(s): Buy some sink plugs as discussed.
- Violation Score: 1
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: The tap at the 3-compartment sink is leaking. Operator has a cloth tied around it.
- Corrective Action(s): Get the leak fixed.
- Violation Score: 3
- 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
- Observation: The thermometer in the sliding door cooler doesn't appear to be working properly.
- Corrective Action(s): Buy a new thermometer for the cooler.
- Violation Score: 1
- 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
- Observation: Operator's FS certificate has expired.
- Corrective Action(s): Get recertified.
- Violation Score: 1
- 102 - Operation of an unapproved food premises [s. 6(1)]
- Routine Inspection
2 infractions
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
- Observation: 1) There was hot water at the start of the inspection but the premises ran out of hot water within half an hour. This is not acceptable.
- 2) There were no sink plugs at the 3-compartment sink.
- Corrective Action(s): 1) Get a larger hot water tank as discussed.
- 2) Get sink plugs and ensure you're following the 3-compartment method of dishwashing.
- Violation Score: 15
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Flies observed inside the kitchen.
- Corrective Action(s): Keep the front and back doors closed at all times. Get some glue traps for the flies (do not hang these over food prep areas).
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: The sliding door cooler in the front was at 11 degC. All PHF's were discarded. Get this fridge fixed. Operator has other working fridges that are currently empty and can be used for food storage.
- Corrective Action(s): Don't store PHF's in this cooler until it can maintain a temperature of 4 degC or below.
- Violation Score: 3
- 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
- Routine Inspection
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: General cleaning required
- Corrective Action(s): Clean under the 3-compartment sink, the spice storage area. Wipe down sauce bottles, etc.
- Violation Score: 3
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: There's a water leak along the back wall where the 2 fridges are.
- Corrective Action(s): Get the issue addressed.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Routine Inspection
0 infractions
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