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The Big Flat Pancake Company

203 - 2020 Oxford Connector, Port Coquitlam · Restaurant

Official record from Fraser Health →

Inspection summary

The Big Flat Pancake Company has been inspected 15 times by Fraser Health Authority since January 11, 2018. The most recent inspection, on October 14, 2026, found no infractions.

6 of 15 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Pests, Cleaning and sanitizing and Protecting food from contamination.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 3 times across 3 separate inspections, most recently on January 9, 2026. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on January 9, 2026. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 2 times across 2 separate inspections, most recently on October 12, 2022. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 3 times across 3 separate inspections, most recently on October 14, 2020. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded once on July 2, 2024. For example: 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

15 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sani-Stuff solutions in the spray bottles used to sanitize prep surfaces are too strong. Concentrations were 400+ppm in both spray bottles.
      • Corrective Action(s): *Ensure to follow mixing instructions on the product label when preparing sanitizer solutions. Mix at a ratio of 22mL Sani-Stuff concentrate per 4 Litres of water (ie. 5.5mL per spray bottle).
      • *Recommendation: Obtain a syringe, measuring spoon, or other item to facilitate accurate measurements of the concentrate when employees prepare the solutions.
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Doorsweep/gasket on the base of the rear exterior door is damaged, creating a gap under the door that can allow pests to enter the premises.
      • Corrective Action(s): *Replace the doorsweep to eliminate the gap under the door as soon as possible.
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation (CORRECTED DURING INSPECTION): Screen door at the rear of the premises is damaged near the floor, creating holes/gaps sufficient in size to allow pests to gain entry into the premises.
      • Corrective Action(s): *Repair the screen door to create a tight seal in the doorway or keep the solid door closed at all times.
      • Violation Score: 3
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: The only staff on site with FoodSafe certification, the certification has expired over one year ago.
      • Corrective Action(s): Have more staff FoodSafe (or equivalent) trained or hire more staff with current training. At least one person with a valid FoodSafe (or equivalent) certificate must be present during all operational hours. Due: 1 month.
      • Violation Score: 1
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Observed light coming through underneath the back door to the point where this could allow pest entry.
      • Corrective Action(s): Replace/improve the weather stripping underneath the door to prevent entry of pests. Due: 1 week (Feb 20, 2023)
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Lighting in main food prep area a bit low (highest reading in area is 50 foot candles when it should be closer to 200) and two of the four light bulbs were out.
      • Corrective Action(s): Replace the two burnt out bulbs to improve the amount of light in this area. Due: 1 week (Feb 20, 2023)
      • Violation Score: 3
  9. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Quat sanitizer spray bottles had a concentration above 400ppm (highest test strip can measure), 200ppm is required according to the label (8mL in 4L = 2mL in 1L).
      • Corrective Action(s): Spray bottles diluted during inspection. Review/remind staff that only 2mL is needed in teh 1L spray bottles.
      • Violation Score: 3
  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • Accumulated grease and dust found on surfaces. This will attract pests or it could contaminate food. The surfaces with the accumulation are:
      • 1) Walls along the ceiling are covered in dust.
      • 2) Ceiling tiles around air diffusers are covered in dust.
      • 3) Exhaust canopy and filters has accumulated dust and grease. The next professional service is due on Oct. 28/20, as per service sticker.
      • 4) Walls around the flat grill and sides of equipment, between each other (flat grill, gas range,) have accumulated grease.
      • Corrective Action(s):
      • 1) Wash and clean the walls, ceiling tiles and sides of equipment to remove the dust and grease. Increase the frequency at which this is done.
      • 2) Call a company to have the exhaust canopy and filters professionally cleaned.
      • **Correction date: Nov. 1/20**
      • Violation Score: 3
  12. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • Accumulated food and grease found under the flat grill. This will attract pests.
      • Corrective Action(s):
      • Scrub and clean with hot water and soap to remove the food and grease. Rinse with clean hot water and then sanitize with hot water and blech. Ensure this is being done more frequently, or place washable cookie sheets under the flatt grill to catch food debris. Wash these cookie sheets nightly.
      • **Correction date: Oct. 7/19**
      • Violation Score: 3
  13. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • Cloth towels have been found to be stored on counter tops and around waists when not in use. Cloth towels will allow bacteria to grow on it as it sits at room temperature.
      • Corrective Action(s):
      • All cloth towels MUST be stored in a bucket of sanitizer when not in use, as this will kill any bacteria. The sanitizer in the bucket SHALL be changed every 2-3 hours. Inform all staff of this change. During the inspection, buckets of sanitizer was being set up.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • The back wall, behind & beneath the flat grill, and the side wall of the gas range has some accumulated grease & food on them. This grease will attract pests.
      • Corrective Action(s):
      • Wash the mentioned areas with hot water and soap. These areas shall be washed at the end of EACH day to remove food and grease.
      • **Correction date: Today**
      • Violation Score: 3
  14. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION):
      • A box of dry pancake mix and bottles of popcorn flavor were found to stored on the floor in the staff washroom. These are food items and shall NOT be stored in the washroom on the floor, the washroom is a "dirty" place where food can become contaminated.
      • Corrective Action(s):
      • Immediately remove the food items from the staff washroom and store it on a shelf or rack that is 6" off the floor. During the inspection, staff moved the food items to a dry storage rack.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • The following areas have accumulated dust, grease, or mildew on the food contact surfaces:
      • 1) Dust found on the ceiling tiles by the air diffusers. The dust can fall into food.
      • 2) The ice machine baffles and interior surfaces of the ice bin have mildew on it. The mildew can get into the food.
      • 3) The walls behind and beside the flat grill have accumulated grease. This will attract pests.
      • Corrective Action(s):
      • Wash and clean the mentioned areas, and increase the frequency at which these areas are cleaned.
      • **Correction date: June 30/18**
      • Violation Score: 3
  15. Routine Inspection

    0 infractions

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