Chatora Indian Restaurant
5737 176th St, Surrey · Restaurant
15 inspections
- Routine Inspection
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Preparation cooler door at the cookline observed to be unable to close properly requiring bottle to aid in closure.
- Corrective Action(s): REpair or replace cooler door to ensure it can properly be closed and openned without aid. Corrected by: May 1, 2026.
- Violation Score: 3
- 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
- Observation: No staff on-site has valid FOODSAFE LEvel 1 certification or equivalent.
- Corrective Action(s): Enroll staff and manager in FOODSAFE Level 1 or equivalent course. Email pictures of staff certification to inspector. Corrected by: January 4, 2026.
- Violation Score: 1
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Routine Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation (CORRECTED DURING INSPECTION): Rodent droppings observed underneath dry shelving racks in dry storage area.
- Corrective Action(s): Clean and sanitize aformentioned area.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Exhaust hood filters observed to have built-up of grease.
- Corrective Action(s): Clean and sanitize aformentioned area. Exhaust filters must be cleaned on a regular basis to prevent grease accumulation. Increase frequency to 2x/week. Email pictures to inspector once rectified. Corrected by: May 30, 2025.
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
0 infractions
- Routine Inspection
2 infractions
- 201 - Food contaminated or unfit for human consumption [s. 13]
- Observation (CORRECTED DURING INSPECTION): Noted heads of cabbages (>10) stored unprotected in a unsanitary upright cooler across from the dry storage room. Noted a cabbage that appeared to be spoiling.
- Corrective Action(s): Have staff discarded the spoiled cabbage during the inspection.
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Live cockroaches noted in a sticky glue trap by the handwash station in the kitchen. Did not noted any cockroaches in the food preparation or storage areas during the inspection. < 5 mouse droppings noted on the floor and on the shelf in the dry storage room.
- Corrective Action(s): Change out all sticky glue traps noted with live pests. Clean, sweep and sanitize all areas noted with mouse droppings. Maintain the facility in a sanitary condition to remove all potential food sources for pests.
- As per operator, pest control company comes once a month for inspection. Please submit the latest pest control report to the district Inspector via email for review.
- Date to be corrected by: December 2, 2024
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Buildup noted in the interior of the upright cooler across from the dry storage room.
- Corrective Action(s): Clean and sanitize the interior of this cooler and maintain in a sanitary condition.
- Date to be corrected by: December 4, 2024
- Violation Score: 3
- 312 - Items not required for food premises operation being stored on the premises [s. 18]
- Observation: Noted medications and stationary being stored in the same drawers as clean utensils.
- Corrective Action(s): Run all utensils in the dishwasher for cleaning and store items not required for food preparation away from food contact items to avoid potential cross contamination.
- Date to be corrected by: Today
- Violation Score:
- 201 - Food contaminated or unfit for human consumption [s. 13]
- Routine Inspection
1 infraction
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Observed staff soaking rice grains in the handwashing sink. Please use 2-compartment sink to prepare food.
- Corrective Action(s): Ensure all handwashing sink are unobstructed, well equipped with hot and cold running water, liquid soap, and paper towels at all times. Only handwashing sink is to be used for handwashing, not for food preparation.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Routine Inspection
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Grease and/or food debris build-up observed on exhaust hood vents, underneath deep fryers. Operator informed that exhaust hood vents and behind heavy cooking equipment are clean 2x/week.
- Corrective Action(s): Clean and sanitize aformentione area. Increase cleaning frequency to prevent grease and food debris build-up. When conducting cleaning behind heavy cooking equipment and exhaust hood vents to ensure that a thorough and detailed cleaning job is done. Submit pictures to inspector via email. Corrected by: November 2, 2023.
- Violation Score: 3
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
- Observation: Half of kitchen floor observed to be laided with concrete while the other half obsered to be original tile. Concrete side observed to be not smooth. Operator informed that owner patch half because it was pratly cracking. Operator informed contractors will commense work on October 30, 2023 and completed on October 31, 2023. PICTURES TAKEN. THIS IS A REPEAT VIOLATION.
- Corrective Action(s): REmove concrete to ensure the whole kitchen floor is non-porpour, smooth, and easily cleanable or lay the whole kitchen floor with sealed concrete that is non-porous, smooth, and easily cleanable. Corrected by: December 1, 2023
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Follow-Up Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation (CORRECTED DURING INSPECTION): Rodent droppings observed underneath the shleving unit and on the corner near the first back door and behind the chest freezer in the dry storage room.
- Corrective Action(s): Clean and sanitize the aormentioned area. Daily cleaning must be conducted behind the equipment.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Flour observed underneath shelving units in the dry storage area. THIS IS A REPEAT VIOLATION.
- Corrective Action(s): Clean and sanitize the aformentioned area. All equipment must be pulled out so that thorough cleaning can be conducted. Daily cleaning underneath hard to reach area must be conducted.
- Violation Score: 3
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
- Observation: Half of kitchen floor observed to be laided with concrete while the other half observed to be orginal tile. Concrete side observed to be not smooth. Operator informed that owner patch half because it was partly cracking. PICTURES TAKEN.
- Corrective Action(s): Remove concrete to ensure the whole kitchen floor is non-porous, smooth, and easily cleanable or lay the whole kitchen floor with sealed concrete that is non-porous, smooth and easily cleanable. Corrected by: October 1, 2023.
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): No prepared chlorine sanitizer buckets available on-site at the front and back area of kitchen.
- Corrective Action(s): Prepare chlorine sanitizer buckets to measure between 100-200ppm to ensure proper food contact surfaces. Chlorine sanitizer buckets must be prepared at the time of operation and changed every 2 hours.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Handwashing sink lack paper towels.
- Corrective Action(s): Ensure handwashing sink is well equipped with hot and cold running water, liquid soap, and paper towles at all times to ensure proper hand hygiene.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: Observed exposed lettuce to be stored in the stand-up cooler in direct contact with surface of cooler adjacent the dry storage area. Observed several food containers to be uncovered in the preparation coolers and stand-up coolers.
- Observed single-use scoops to be stored directly inside spice containers. THIS IS A REPEAT VIOLATION. PICTURES TAKEN.
- Corrective Action(s): Lettuce should be stored in containers not in direct contact with surface of inside of cooler. Remove all single-use containers from dry spice containers. Scoops must be used to dispense dry goods and handles not in direct contact with dry spice. Corrected by: April 28, 2023.
- Violation Score: 9
- 304 - Premises not free of pests [s. 26(a)]
- Observation: Rodent droppings observed underneath shelving unit and on the corner near the first back door. Rodent droppings observed underneath and behind the chest freezer in the dry storage area.
- Corrective Action(s): Clean and sanitize the aformntioned area. Corrected bty: April 28, 2023.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Heavy food debris and/or grease build-up underneath cookline, preparation tables, coolers, shelving units in dry storage area, exhaust hood vents.
- Corrective Action(s): Clean and sanitize the aformentioned items. Review facility's Sanitation Plan. Daily and thorough cleaning underneath hard to reach areas must be conducted to prevent build-up of grease and food debris. Corrected by: April 28, 2023.
- Violation Score: 15
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
- Observation: Shelving units in the dry storage observed to be constructed of exposed wood.
- Corrective Action(s): Seal the aformentioned areas. Corected by: April 28, 2023.
- Violation Score: 3
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: - Bag of onion stored on the floor (back/space between two back doors).
- - Plastic single use beverage container used to dispense dry goods (the dry storage room).
- Corrective Action(s): - All food items must be stored of the floor.
- - Scoops have to be used for dry goods; and scoops must be stored in a sanitary manner.
- Violation Score: 9
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: Observed a single use plastic cup used for dry rice (dry storage area).
- Corrective Action(s): Please use scoops for all dry goods.
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Food debris, grease, and dust noted in hard to reach areas (eg., under 2-compartment sink; low shelf of the cooler that located near the storage room; storage room/around and under shelves/).
- Corrective Action(s): Please clean hard to reach areas.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Light is unavailable in the staff washroom.
- Noted damaged floor tiles under the 2-compartment sink.
- Corrective Action(s): Replace a bulb in the staff washroom.
- Repair tiles.
- Violation Score: 3
- 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
- Observation (CORRECTED DURING INSPECTION): Noted unlabeled surface sanitizers in the kitchen.
- Corrective Action(s): Ensure that all containers with sanitizers/cleaning agents are labeled.
- Violation Score: 3
- 209 - Food not protected from contamination [s. 12(a)]
- Follow-Up Inspection
1 infraction
- 304 - Premises not free of pests [s. 26(a)]
- Observation: *REPEAT* Pest activity observed at time of inspection:
- 1. Cockroachs observed in facility, caught in sticky trap near front entrance to kitchen, above sandwich prep cooler.
- 2. rodent droppings observed throughout facility
- - along walls in dry storage
- - on some shelving of dry storage area
- - along walls in kitchen area
- Pest control company (ACE Pest Control Ltd) still contracted, visiting once/month
- Corrective Action(s): 1. Keep pest control company informed of roach captures and rodent droppings/sightings.
- 2. Ask for written recommendations from pest control company to manage pest issue.
- 3. Follow through with recommendations to eliminate pest issue.
- 4. Consider more frequent visits if pest issue persists (problem has been observed last inspection)
- 5. Cleaned and sanitize above areas.
- Correct by: immediately
- Violation Score: 9
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Dishwasher malfunctioning. Service technican has been contacted, ordering parts at time of inspection.
- Corrective Action(s): While awaiting repair of dishwasher, use manual dishwashing method. Wash, Rinse and Sanitize using 100-200ppm bleach sanitizer.
- Correct by: immediately
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Bleach food contact surface sanitizer was unavailable at the start of the inspection.
- *Corrected during inspection* Bleach sanitizer was mixed and measured to be 200ppm chlorine.
- Recommendation: mix a fresh batch of sanitizer at start of operations.
- Corrective Action(s):
- Violation Score: 5
- 304 - Premises not free of pests [s. 26(a)]
- Observation: *REPEAT* Pest activity observed at time of inspection:
- 1. Cockroachs observed in facility, caught in sticky trap near front entrance to kitchen, above sandwich prep cooler.
- 2. rodent droppings observed throughout facility
- - along walls in dry storage
- - on some shelving of dry storage area
- - along walls in kitchen area
- Pest control company (ACE Pest Control Ltd) still contracted, visiting once/month
- Corrective Action(s): 1. Keep pest control company informed of roach captures and rodent droppings/sightings.
- 2. Ask for written recommendations from pest control company to manage pest issue.
- 3. Follow through with recommendations to eliminate pest issue.
- 4. Consider more frequent visits if pest issue persists (problem has been observed last inspection)
- 5. Cleaned and sanitize above areas.
- Correct by: immediately
- Violation Score: 9
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: *REPEAT* Build up of food debris and grease observed in kitchen area. Water observed to be pooling under 2 compartment sink and beside high temp dishwasher. Range hood baffles heavily soiled in grease.
- Corrective Action(s): Kitchen and dry storage area requires deep clean. Focus on items identified above, and areas under, behind and around appliances (e.g. dishwasher, fryer, fridge).
- Violation Score: 9
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Hot water faucet does not shut off and can only be turned off at water source. Staff needs to turn on/off water source which affects hand sink and mechanical dishwasher. Plumber has been contacted, parts have been ordered and are expected to be delivered Aug 17-18.
- Facility currently using 3 compartment sink dishwashing method to clean dishware. Bleach sanitizer measured 200ppm.
- Corrective Action(s): Repair/install faucet so that hot water source remains on throughout operation.
- Correct by: Aug 19
- Violation Score: 15
- 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
- Observation: New refrigeration equipment purchased. Layout of facility no longer matches floor plan originally submitted.
- Corrective Action(s): Submit new floor plan to your district inspector.
- Correct by: Sept 1
- Violation Score: 1
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: 1. Food observed to be stored in opened cans in fridge: coconut milk, mango puree. Food products should not to be stored in opened cans. Once opened, food must be relocated to a food-grade container.
- 2. Food observed storedon the floor in dry storage area. Products should be stored 6 inches off the floor.
- Corrective Action(s): 1. Educate staff to not store products in opened cans. Discard product currently in opened cans.
- Correct by: immediately
- 2. Educate staff in proper areas to store food. Find location for food to be stored off the floor
- Correct by: immediately
- Violation Score: 3
- 304 - Premises not free of pests [s. 26(a)]
- Observation: 1. Cockroachs observed in facility:
- a. dead in shelving beside fridge/freezer, and
- b. caught in trap beside sandwich prep cooler.
- 2. rodent droppings observed in facility behind fridge/freezer
- Pest control company (ACE Pest Control Ltd) already contacted, visiting once/month
- Corrective Action(s): Inform pest control of roach captures and rodent droppings. Follow through with recommendations to eliminate pest issue.
- Correct by: immediately
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Build up of food debris and grease observed in kitchen area. Water observed to be pooling under 2 compartment sink and beside high temp dishwasher.
- Corrective Action(s): Kitchen and dry storage area requires deep clean. Focus on areas under, behind and around appliances (e.g. dishwasher, fryer, fridge).
- Correct by: immediately
- Violation Score: 9
- 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
- Observation: 1. single use cup used as a scoop and observed stored in container of spice.
- Corrective Action(s): 1. remove single use cups. Scoops with handles are to be used. Scoops must be stored outside spice containers and washed regularly.
- Correct by: immediately
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Tiles on floor in hallway, dry storage and kitchen areas observed to be damaged. Owner has stated this is a known issue and is awaiting repairs.
- Corrective Action(s): Please repair tiles and floor so that floors can be easily cleaned.
- Correct by: October 2021
- Violation Score: 3
- 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
- Observation: Only one staff is certified with foodSAFE. Staff was not present during inspection.
- Corrective Action(s): At least one person on site must be foodSAFE certified. Please have staff take foodSAFE course and become certified.
- Correct by: immediately
- Violation Score: 1
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): No paper towels available at handwash station.
- Corrective Action(s): Always keep handsinks equipped with liquid soap, paper towels, hot/cold running water. Operator refilled paper towels.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Pot of cooked chickpeas was left on a bottom shelf across from the dishwasher uncovered.
- Corrective Action(s): Ensure that all food is covered to protect it from contamination. Cover food items.
- Violation Score: 3
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Follow-Up Inspection
0 infractions