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Church's Chicken #4475

14877 108th Ave, Surrey · Restaurant

22 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Gravy was noted in the hot hold unit with an internal temperature of 57.0C.
      • Corrective Action(s): Staff reheated the gravy after issue was pointed out.
      • As per staff, gravy was placed in the hot hold unit for less than 2 hours (approximately 1.5 hour).
      • Going forward, ensure any reheated food intended for hot holding MUST be reheated to 74.0C with any cooking method (i.e. microwave, stove top, etc) prior to putting in a pre-heated hot hold unit (must registered 60.0C).
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: 1. Note: This is a repeated violation. 10+ mouse droppings were noted on the floor between the Duke Oven and walk-in cooler.
      • 2. 3 fruit flies noted by the office area.
      • Corrective Action(s): 1. Either cleaning was not completed when same issue was cited on May 22, 2025 or this can be a sign of an ongoing pest issue.
      • Manager must sweep, clean and sanitize this area. Provide picture evidence to the district inspector within the next two days to show completion (email provided). Alert your pest control company of a potential pest entry point in this area. Monitor area and clean and sanitize as necessary. Follow your pest control company's recommendations.
      • Date to be corrected by: November 2, 2025
      • 2. Keep area clean and free of pooling water. Monitor fly activities and seek recommendations from pest control company.
      • Date to be corrected by: Ongoing
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: A spray bottle labeled for QUAT was filled with another chemical - no trace of QUAT as detected from test strip and smelled of another chemical.
      • Corrective Action(s): Discard the unknown chemical. Only place the correct chemical in the corresponding container/ spray bottle to avoid confusion of content.
      • Date to be corrected by: Today
      • Violation Score: 3
  3. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: About 10 mouse droppings were noted between the oven and walk-in cooler.
      • Corrective Action(s): Sweep, clean and sanitize the above mentioned area and monitor for pest activities.
      • As per Manager, pest control company comes monthly for inspection.
      • Date to be corrected by: Today
      • Violation Score: 3
  4. Follow-Up Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: 10+ rodent droppings noted in the following areas:
      • 1) Along the south wall near the prep cooler, oven, and walk-in cooler
      • 2) In the shelving of the point of sale area
      • Corrective Action(s): Clean and sanitize the above-mentioned areas. Wear personal protective equipment while cleaning and sanitizing. Monitor the above-mentioned areas for pest activity. Continue to follow pest control service recommendations. Identify and seal and potential entry points.
      • Correction date: immediately
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Multiple floor tiles were observed broken or removed in the following areas:
      • 1) under the deep fryer
      • 2) walk-in cooler
      • 3) dishwasher area
      • Corrective Action(s): Ensure that the tiles are repaired or replaced such that the floor is non-absorbent, durable, and easily cleanable
      • Correction date: 1 month
      • Violation Score: 1
  6. Follow-Up Inspection

    0 infractions

  7. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Prep cooler unit registered temperatures between 8-10 deg C. Cold PHF were stored in the unit for longer than 2 hours.
      • Corrective Action(s): Staff discarded cold PHFs that registered above 4 deg C. Staff moved non-PHF foods to the walk-in cooler which registered temperatures at or below 4 deg C.
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: A small amount of debris (pink and black) noted inside the ice machine and on the inside surface of the ice machine door.
      • Corrective Action(s): Drain and remove the ice cubes. Clean and sanitize the inside of the ice machine (include the inside surface of the ice machine door) in accordance to the manufacturers instructions.
      • Correction Date: Immediately.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): No food contact sanitizer available in the front food prep area at the time of inspection
      • Corrective Action(s): Staff refilled a bucket from the dishwasher area with 400 ppm QUATs and placed a wiping cloth inside the bucket.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: 10+ pest droppings noted in the following areas:
      • 1) Along the south wall near prep cooler and oven
      • 2) In the shelving of the point of sale area
      • 3) Staff/computer room beside the point of sale area
      • Corrective Action(s): Clean and sanitize the above-mentioned areas. Wear personal protective equipment while cleaning and sanitizing.
      • Monitor the above-mentioned areas for pest activity. Continue to follow pest control service recommendations. Identify and seal and potential entry points
      • Correction date: Immediately
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Prep cooler unit was not able to maintain temperatures of 4 deg or lower.
      • Corrective Action(s): Service, adjust, or repair unit such that it can maintain temperatures of 4 deg C or lower. Do not store any potentially hazardous foods in the cooler until it can maintain 4 deg C or lower temperature.
      • Managment indicated that the technician has been called and will come today to assess the cooler unit.
      • Correction Date: 1 week.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Multiple floor tiles were observed broken or removed. Management indicated that a renovation will occur in the next few months that will repair or replace the old flooring.
      • 1) under fryer
      • 2) walk-in cooler
      • 3) dishwasher area
      • Corrective Action(s): Ensure that the tiles are repaired or replaced such that the floor is non-absorbent, durable and easily cleanable.
      • Correction date: Next routine inspection
      • Violation Score: 1
  8. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Two sink plugs were not in good working order.
      • Corrective Action(s): Two sink plugs are still on order according to the Manager. Contact the Environmental Health Officer to provide an update once you receive the two functional/adequately sized sink plugs. Single functional sink plug on-site was observed to be in use to hold chlorine sanitizer in the third compartment sink during the inspection.
      • Violation Score: 3
  9. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: Interior surfaces of ice machine had black mould/debris present.
      • Corrective Action(s): Drain, clean and sanitize the interior of the ice machine in accordance with manufacturer's specifications; Correct today. Do not use the ice until the ice machine has been drained, cleaned and sanitized to maintain in a clean condition; Correct immediately.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings were observed on the floor below the shelving units, on the floor in side of the exterior of the walk-in-freezer, and a few front open cabinets. This is a repeat violation.
      • Corrective Action(s): Staff immediately removed the rodent droppings from the open cabinets near the cash register area during the inspection. Clean and sanitize the floor below the dry storage areas; Correct today. Ensure cabinets and flooring below shelving units is regularly cleaned and sanitized to maintain in a clean condition.
      • .
      • Monitor for signs of pest activity and continue pest control measures: pest control program to re-service traps, regular cleaning and sanitizing of flooring and surfaces, and sealing any potential entry points. Doors were kept closed between use. Pest control program via Orkin is in place on a monthly basis according to staff. Pest control report dated August 22, 2023 indicated the capture of mice in the rodent traps.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Two sink plugs were not in good working order. One of these two sink plugs was observed to be missing a rubber.
      • Corrective Action(s): Staff informed two sink plugs are on order and expected to arrive within 2 weeks; contact the Environmental Health Officer to provide an update once you receive the two functional sink plugs.
      • .
      • Staff had one sink plug in use to contain 100 ppm chlorine sanitizer in the third compartment sink. Preparation utensils/storage containers are manually washed, rinsed, sanitized, and air dried according to staff.
      • Violation Score: 3
  10. Follow-Up Inspection

    0 infractions

  11. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handsink in the women's washroom lacked liquid soap.
      • Corrective Action(s): Staff re-stocked liquid soap into the dispenser at this handsink. Ensure all handsinks are checked and supplied with liquid soap, hot and cold running water, and either single-use paper towels or air dryers (in the customer washrooms).
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings were observed in the following areas:
      • -Floor below a shelving unit next to the handsink.
      • -Front open cabinets.
      • -Floor corner near the walk-in-cooler.
      • -Floor in the interim stock room (third washroom that is not used as a washroom).
      • Corrective Action(s): Staff cleaned and sanitized the floor below the shelving unit and most of the cabinets during the inspection. Clean and sanitize all affected areas to remove the rodent droppings; Correct today. Pest control report from Ecolab for most recent service date on March 22, 2023 was reviewed. Pest control program is in place on a monthly basis according to staff.
      • .
      • Continue with the professional pest control program and pest control measures: daily checks for pest activity, regular cleaning, sealing any potential cracks/crevices/entry points, and protecting food from any potential contamination.
      • Violation Score: 9
  12. Follow-Up Inspection

    1 infraction

    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Permit was not posted in a conspicuous location of the food service establishment. Staff informed the frame had broken. Permit to operate was available on-site on a clipboard in the office area.
      • Corrective Action(s): Ensure to post the permit to operate in a conspicuous area of the food service establishment; Correct by December 22, 2022.
      • Violation Score: 1
  13. Routine Inspection

    1 infraction

    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Permit was not posted in a conspicuous location of the food service establishment. Staff informed the frame had broken. Permit to operate was available on-site on a clipboard in the office area.
      • Corrective Action(s): Ensure to post the permit to operate in a conspicuous area of the food service establishment; Correct within 1 month.
      • Violation Score: 1
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings (pest activity) was evident on the floor below both dry storage shelving units, on the floor behind the dry storage bins and on storage cabinets in the front area.
      • Corrective Action(s): Monitor for signs of pest activity and sanitize all affected areas every day. Continue with a professional pest control program to re-service mechanical traps and remove dead rodents. Provide district Environmental Health Officer with a copy of your most recent pest control report this month. Seal all possible entry points. Continue keeping food covered in storage areas and keeping the food premises in a clean condition.
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Rodent droppings were present below both shelving units, floor behind the dry storage containers, and front cabinets.
      • Corrective Action(s): Staff cleaned and sanitized the front cabinets to remove rodent droppings during the inspection. Clean and sanitize the remaining affected areas to remove rodent droppings; Correct today.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1. Walk-in-freezer was at 0.3 degrees C. Staff informed a technician is scheduled to repair/re-service it tomorrow.
      • .
      • 2. Light cover in the walk-in-cooler is broken in one area. Staff informed that a new replacement light cover is on order.
      • Corrective Action(s): 1. Ensure the walk-in-freezer is maintained at or below -18 degrees C; Correct by November 22, 2022.
      • .
      • 2. Replace the light cover in the walk-in-cooler with an intact shatter-resistant light cover; Correct as soon as possible within 3 months.
      • Violation Score: 9
  14. Follow-Up Inspection

    1 infraction

    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Permit to operate was not posted in a conspicuous location of the food service establishment.
      • Corrective Action(s): Please ensure the permit to operate is posted in a conspicuous location at the food service establishment; Correct within 2 months.
      • Violation Score: 1
  15. Follow-Up Inspection

    1 infraction

    • 104 - Permit not posted in a conspicuous location [s. 8(7)]
      • Observation: Permit to operate was not posted in a conspicuous location.
      • Corrective Action(s): Please ensure the permit to operate is posted in a conspicuous location at the food service establishment where it is vieweable to customers; Correct within 2 months. Copy of health operating permit replacement form was provided in case you are unable to find your permit to operate on-site (please refer to the permit replacement form for details).
      • Violation Score: 1
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Prep. cooler was above 4 degrees C (measured at 5.7 degrees C) at the time of inspection. Manager mentioned a technician will assess and re-service it today.
      • Corrective Action(s): Ensure the prep. cooler is able to maintain a temperature at or below 4 degrees C; Correct today. Please contact the district Environmental Health Officer for a follow up inspection once the prep. cooler is adjusted/re-serviced to 4 degrees C (40 degrees F) or less. Continue time-tracking controls for the small amounts of cold potentially hazardous food stored inside this prep. cooler in the interim.
      • Violation Score: 3
  16. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: A small amount of debris was present inside the ice machine.
      • Corrective Action(s): Drain the ice and clean and sanitize the interior surface in accordance with manufacturer's instructions to maintain in a clean condition; Correct today.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Rodent droppings were observed on the floor below the dry storage shelving unit across the 3-compartment sink, floor behind the dry storage bins near the fire extinguisher, and shelving unit corner across from the dry storage bins.
      • Corrective Action(s): Clean and sanitize all affected areas to remove the rodent droppings and monitor for signs of recent pest activity; Correct by April 15, 2022. Continue with integrated pest control measures: Having a pest control company provide a service to the traps, sealing all potential entry points, keeping the food premises in a clean condition, keeping food covered between use, sanitizing prep. surfaces prior to and after each use, and taking out garbage on a regular basis. Staff mentioned that Orkin is scheduled provide a service soon sometime next week.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Prep. cooler containing small amounts of cheese, lettuce, sliced tomatoes, and sauces was at 9 degrees C at the time of inspection. Food inside it was being time-tracked with cold potentially hazardous food products discarded every 4 hours as per staff.
      • Corrective Action(s): Staff mentioned a technician is scheduled to re-service/repair the under-the-counter cooler tomorrow. Ensure the under-the-counter cooler maintains a temperature at or below 4 degrees C; Correct by April 14, 2022. Continue time-tracking controls for the cold potentially hazardous food products in it for the interim.
      • Violation Score: 3
  17. Follow-Up Inspection

    0 infractions

  18. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation: 1. Ice machine observed with a build-up of brown debris on the machine under the lid.
      • 2. Drink nozzles connected to pop syrup in front area observed with long-standing debris.
      • Corrective Action(s): Clean and sanitize all food contact surfaces (ice machine, and drink nozzles) to prevent cross contamination and the attraction of pests.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: 1. Bowl with no handle observed stored in container of dry rice.
      • 2. Tools and spray bottle of WD40 stored beside boxes of pop syrup across from three-compartment sink.
      • Corrective Action(s): 1. Bowl was removed. Ensure that a scoop with a handle is used to scoop dry goods. Store scoop in a sanitary manner outside the bin.
      • 2. Store tools and any chemicals in a separate area away from food and food contact surface to prevent chemical contamination.
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Large amount of rodent droppings observed on the bottom shelving under the front till area.
      • Corrective Action(s): Contact pest control company. Remove all items from shelf. CHECK inside ALL boxes stored below the till area and discard any open boxes that have been contaminated by rodent droppings. Spray 200 ppm bleach in the affected areas. Remove rodent droppings wearing gloves and mask and clean the shelving area with bleach thoroughly.
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Long-standing debris observed in the following areas:
      • 1. Under shelving across from three-compartment sink
      • 2. Under shelving where flour is stored.
      • 3. Under shelf and oven beside the walk-in cooler.
      • Corrective Action(s): Clean all areas from long-standing debris to maintain the premises in sanitary condition and prevent the attraction of pests.
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Cardboard used to line the shelves under pop syrup in the front till area.
      • Corrective Action(s): Remove all cardboard from shelves as it is not durable or easy to clean.
      • Violation Score: 3
      • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Spray bottle of clean unknown liquid (water) observed stored on shelf in dish area with no label.
      • Corrective Action(s): Ensure all spray bottles, and containers of chemicals are labeled to prevent chemical contamination.
      • Violation Score: 3
  19. Routine Inspection

    1 infraction

    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: Cell phones found in food preparation area - CORRECTED DURING INSPECTION. Cell phones removed from food preparation area. Personal items are not to be located in food preparation areas.
      • Ice scoop found in ice bin - CORRECTED DURING INSPECTION. Ice scoop was placed back into ice scoop bucket on top of ice bin. Ensure staff are placing ice scoop in designated bucket on top of ice bin and not inside. Handles have the potential to spread bacteria and viruses onto ice.
      • .
      • Corrective Action(s):
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Cleaning required on floor under shelving unit
      • .
      • Corrective Action(s):
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Handle of fries freezer requires repair as it is broken and not functioning properly.
      • .
      • Corrective Action(s):
      • Violation Score: 3
  20. Routine Inspection

    2 infractions

    • 206 - Hot potentially hazardous food stored/displayed below 60 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Potatoes in hot holding unit at temperatures less than 60 degrees Celsius. CORRECTED DURING INSPECTION - items reheated to 75 degrees Celsius. (Hot held Items are discarded after 4 hours while hot held).
      • .
      • Corrective Action(s): Staff discussed that hot holding unit must be unplugged to allow for cooking of rice. Only a limited number of outlets in the area. This is not to occur again. Hot holding units are not to be turned off or unplugged once in use.
      • Discuss issue with head office. More outlets in this area are required for the three hot holding units, oven, rice cooker and other various equipment.
      • .
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): The third compartment of three compartment sink had build up of oil residue on edges. Some oil residue was a film along top of sanitizer solution in sink. CORRECTED DURING INSPECTION. Sanitizer solution drained and remade.
      • .
      • Corrective Action(s): Ensure sinks are properly cleaned and sanitized prior to use. Using a dirty sink to sanitize dishes is not acceptable. This adds oil/debris to dishes during final rinse step.
      • Discuss with staff.
      • .
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: 1) Please clean the tops of the dry goods bins.
      • 2) Please clean the syrup from beverage dispensing unit that has accumulated under cash counter. This area should be routinely cleaned. Summer months are upcoming and any syrup spills with assist with fruit fly infestations.
      • 3) Please organize under the beverage dispensing unit. Boxes and clutter are making it difficult to clean. Cardboard used to absorb spills (cardboard is not to be used to absorb spills). Repair tubing such that it does not leak. Obtain shelves so that area is easier to clean.
      • .
      • Corrective Action(s):
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1) Tape is currently being used at bottom of sink stopper to keep water in basin.
      • 2) Beverage cup holder not in good condition. Item is loose from wall and needs a scrub.
      • .
      • Corrective Action(s): 1) Replace sink plug. Tape is not easily cleanable and should not be used in food preparation areas.
      • 2) Repair/replace beverage cup holder as it is falling from wall and no longer in good condition.
      • .
      • Violation Score: 3
  21. Routine Inspection

    0 infractions

  22. Routine Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Fruit flies observed throughout. Pest control technician is servicing restaurant once per week. Three traps placed in kitchen and one in each washroom. Drains are treated. Continue to trap for flies.
      • Corrective Action(s): NOTE: unable to locate pest technician service reports during inspection. Locate these items and review. The Pest technician report will outline recommendations to facility to follow in order to eliminate pest infestation.
      • .
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Sanitizer dispensing unit not functioning properly. Unit does not dispense QUAT sanitizer at adequate concentration (0ppm QUAT observed during inspection). Facility currently uses Chlorine sanitizer solution for sink and front kitchen surface sanitizing in bucket.
      • .
      • Corrective Action(s): Remove this sanitizer dispensing unit to prevent uninformed staff from mistakenly using sanitizing dispensing unit OR repair unit such that it is working AT ALL TIMES This is the second inspection where the unit is being routinely serviced but not in use by staff as concentration does not achieve minimum 200ppm QUAT concentration.
      • ..
      • Violation Score: 9