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Civic Hotel - Catering Kitchen 2nd Floor

13483 103rd Ave, Surrey · Restaurant

Official record from Fraser Health →

Inspection summary

Civic Hotel - Catering Kitchen 2nd Floor has been inspected 11 times by Fraser Health Authority since June 28, 2018. The most recent inspection, on June 10, 2026, found no infractions.

6 of 11 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 1 infraction recorded. The higher-risk findings here relate to: Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 5 times across 5 separate inspections, most recently on December 17, 2025. For example: 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded 2 times across 2 separate inspections, most recently on November 23, 2023. For example: 311 - Premises not maintained as per approved plans [s. 6(1)(b)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

11 inspections

  1. Routine Inspection

    0 infractions

  2. Routine Inspection

    1 infraction

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Ice wand in the walk-in freezer stored on the floor, not protected from contamination. Ice wand is an utensil used cool down foods and comes in direct contact with hot foods.
      • Corrective Action(s): Required operator clean and sanitize the ice want prior to using it; ensure to store it in or on a clean surface, protected from contamination. Operator removed the wand from the floor and cleaned it at the time of inspection
      • Violation Score: 5
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): 1. 1 sanitizer spray bottle was noted with 100 PPM QUAT. 1 sanitizer container was noted with no QUAT.
      • 2. Cleaned dishwares after being washed in the dish machine was not being properly air-dried prior to stacking away.
      • Corrective Action(s): **Issues corrected at the time of inspection**
      • 1. Sanitizer spray bottle and container were refilled during the inspection. Please change out the sanitizer often to ensure adquate concentration is present, as indicated by the manufacturer's label.
      • 2. Spoke to chef regarding dishwares noted not being properly air-dried before stacking away. Chef will speak to the dishwasher personnel to ensure dishes are properly dried before storing.
      • Violation Score: 5
      • 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
      • Observation (CORRECTED DURING INSPECTION): Observed dishwasher personnel not washing hands in between putting dirty dishwares into the rack for washing and putting the cleaned dishwares away on the shelves.
      • Corrective Action(s): **Issue corrected at the time of inspection** Chef will speak to the dishwasher personnel to ensure proper handwashing or sanitizing is performed in between touching dirty and clean dishes to avoid recontamining the cleaned dishes.
      • Violation Score: 5
    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Noted a handwash station at the back of house area, by the Coca Cola cooler, that was turned off - no water coming out when faucets are turned on. As per Chef, there was a prep station by this handwash station but this prep station was removed and instead an upright freezer was installed. Now there is no food prep in this area and the handwash station is no longer needed and so the water has been shut off to this station. This change in floor plan was not communicated and approved by Fraser Health prior to change.
      • Corrective Action(s): Submit an updated floor plan that addresses the removal of the prep station and addition of the freezer. Going forward, any change to the existing floor plan, including the addition or removal of equipment, must be communicated to Fraser Health for approval prior to change.
      • Date to be corrected by: November 30, 2023
      • Violation Score: 1
  6. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Food contact surface sanitizer pail in the kitchen was measured at 100 ppm QUATs. It was replenished with 200 ppm QUATs at the time of inspection.
      • Corrective Action(s):
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Paper towels dispenser for one of the server station's hand washing station was empty. Paper towel replenished at this time.
      • Corrective Action(s):
      • Violation Score: 5
  7. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Observed accumulation of dried food debris in a slicer's sharpening guard. Operator directed a staff to initiate cleaning process. Ensure clean-in-place equipment are fully disassembled before cleaning.
      • Corrective Action(s):
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Observed accumulation of dried goods (e.g., rice grains, chocolate chips, etc.) in the back dry storage floor.
      • Corrective Action(s): Clean the area described in the observation section. Correct this by: June 10, 2022.
      • Violation Score: 3
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Observed water dripping from a drop ceiling. Operator explained the leaking is from pipe condensation. Work order is already in place. Food contact surfaces are relocated away from the dripping water.
      • Corrective Action(s): Ensure the condensation issue is addressed.
      • Violation Score: 1
  8. Routine Inspection

    0 infractions

  9. Routine Inspection

    0 infractions

  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Gears of can opener contain a moderate amount of food grime and residue.
      • Corrective Action(s): Can opener was cleaned and sanitized at time of inspection. Ensure that the can opener is properly cleaned and sanitized after each use.
      • Violation Score: 5

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