Dairy Queen #27268
17720 56th Ave, Surrey · Restaurant
23 inspections
- Routine Inspection
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Can opener blade observed to be in unsanitary manner.
- Corrective Action(s): Clean and sanitized aformentioned equipement after every use.
- Violation Score: 5
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Cut banana observed to be sitting at room temperature at the blizard front of house area.
- Corrective Action(s): Cover banana exposed to environment and store in cooler able to hold an air ambient temperature of 4C or lower.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Preparation sink next to the 3-compartment sink observed to be clogged. Manager informed it will be serviced tomorrow.
- Corrective Action(s): Service preparation sink to be unclogged. Corrected by: April 9, 2026.
- Violation Score: 3
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Can opener blade observed to have built-up of food debris. Inspection conducted when restaurant first opened.
- Corrective Action(s): Clean aformentioned equipment. Equipment must be washed and sanitized after each use. Do not close restaurant until equipment are all cleaned and sanitized.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Handwashing sink across the cookline observed to lack paper towels.
- Corrective Action(s): Ensure all handwashing sink are well equipped with hot and cold running water, liquid soap, and paper towels at all times.
- Violation Score: 5
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
1 infraction
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Can opener blade observed to have food debris.
- Corrective Action(s): Clean and sanitize aformentioned item. Can opener blade must be cleaned and sanitize after each use. If busy, ensure it is in dishpit to be washed at a later time.
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
1 infraction
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: Debris noted on the floor below the fountain boxes in the back area.
- Corrective Action(s): Sweep and clean and maintain in a sanitary condition.
- Date to be corrected by: Tonight
- Violation Score: 3
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Observations: Opened can of pineapples (diced) observed stored inside original metal can with metal lid still attached to cover food.
- Corrective actions: Discard food and ensure all opened canned food items are stored in food grade containers for storage. Opened metal cans can rust and oxidize which may cause metal to leach into food and contaminate food. Operator discarded food at time of inspection. Education provided on risk associated with opened metal cans.
- Corrective Action(s):
- 209 - Food not protected from contamination [s. 12(a)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): 100 PPM QUAT detected in the santizer container in the main kitchen area.
- Corrective Action(s): **Issue corrected at the time of inspection** Staff changed out all the sanitizer containers during the inspection. 400 PPM QUAT was detected in the newly prepared sanitizer containers.
- Please ensure the sanitizer containers are changed out often as per your Sanitation Plan or when noted overly soiled so that they have the the optimal concentration for sanitizing food contact items when used.
- Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Paper towel dispenser in the staff washroom was not working properly.
- Corrective Action(s): Fix the paper towel dispenser so that it can properly dispensed paper towel. Fixing the dispenser avoids any staff potentially not drying their hands properly with the paper towel after handwashing.
- As per staff, they open the front cover of the dispenser to access paper towel and paper towel was noted available in the dispenser at the time of inspection.
- Date to be corrected by: December 20, 2023
- Violation Score: 3
- 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
- Observation: Supervisor onsite was unable to provide proof that FOODSAFE level 1 or equivalent was completed. At time time of inspection, operator was not onsite and no other staff has a valid certification.
- Corrective Action(s): Email of the inspector was given to the staff during the inspection, email the inspector a copy of the current staff onsite during inspection, their FOODSAFE level 1 or equivalent certificate.
- Date to be corrected by: December 20, 2023
- Violation Score: 1
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Routine Inspection
2 infractions
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Observation (CORRECTED DURING INSPECTION): Can opener blade observed to have built-up of food debris.
- Corrective Action(s): Clean and sanitize aformentioned item. Can opener blade must be cleaned and sanitized after each use or after 2 hours of continous use which ever is lesser.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Observed box of oreo obstructing front handwashing sink.
- Corrective Action(s): Ensure all handwashing sink are unobstructed at all times. All handwashing sink must be well equipped with hot and cold running water, liquid soap, and paper towels.
- Violation Score: 5
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Liquid soap dispenser at the front near the door leading to customer washroom observed to have trouble dispensing liquid soap as it only dispenses partial after pressing.
- Corrective Action(s): Service the liquid soap dispenser to properly dispense liquid soap. Corrected by: July 11, 2023.
- Violation Score: 3
- 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
- Routine Inspection
0 infractions
- Routine Inspection
2 infractions
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): Hand washing station near the 4 door blast freezer were not equipped with paper towels.
- Corrective action: Staff placed paper towel in the dispenser.
- Health rationale: Adequate handwashing is facilitated by using hot & cold running water, liquid soap and paper towels which prevents possible foodborne illness. Ensure all hand washing stations are equipped with hot and cold running water, liquid soap and paper towels.
- Corrective Action(s):
- 104 - Permit not posted in a conspicuous location [s. 8(7)]
- Observation (CORRECTED DURING INSPECTION): Permit was posted in the office at the back.
- Corrective action: Staff posted the permit at the front of the facility during inspection.
- Health rationale: The permit to operate must be posted in a conspicuous location to allow the public to see.
- Corrective Action(s):
- Violation Score:
- 304 - Premises not free of pests [s. 26(a)]
- Observation (CORRECTED DURING INSPECTION): Few fruit flies observed at the time of inspection.
- Corrective action: Discard water from the mop bucket after use and ensure to clean and sanitize food contact surfaces frequently.
- Health rationale: Fruit flies may be attracted to food and water sources and may contaminate food.
- Corrective Action(s):
- Violation Score:
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Routine Inspection
0 infractions
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: 1. Plastic containers stored as clean observed to have build up of food debris. Stored next to handwashing station beside walk-in cooler.
- 2. Plastic containers stored as clean stacked while still wet.
- 3. Personal sealed plastic bottle observed to be stored in ice machine for cooling. Ice in ice machine is considered a food. Putting bottle in the ice to cool the bottle may contaminate the ice.
- **Corrected during inspection** item removed and put in walk-in cooler.
- Corrective Action(s): 1. Clean and sanitize all equipment. Visually inspect equipment to ensure item is clean before putting away. Clean and sanitize equipment again before drying.
- correct by: immediately
- 2. Containers should be stacked only after equipment is dried. If stacked when dry, prevents equipment from drying and may build mold. Clean and sanitize equipment before drying.
- correct by: immediately
- Violation Score: 3
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Receiving door observed to not seal properly. Gaps can be seen along side of door where door meets door frame.
- Corrective Action(s): Ensure door seals properly. Light should not be visible coming in from the outside.
- Correct by: immediately
- Violation Score: 3
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
1 infraction
- 209 - Food not protected from contamination [s. 12(a)]
- Observation: 1. Staff food items observed in walk-in cooler stored next to and above food meant for store use.
- 2. Staff personal items observed stored on food prep areas (purse next to/on cake decorating station, cell phones on counter)
- Corrective Action(s): 1.Personal items must not be stored beside or above food meant for store use. If staff needs a space to keep food cool, have a designated area for staff item storage away from or below food meant for store use.
- Correct by: Immediately
- 2. Personal items must not be stored on food preparation stations as it may contaminate the area, or staff may forget to wash hands after handling and serve food. Please designate a location for staff to store their personal belongings away from food preparation areas.
- Correct by: Immediately
- Violation Score: 3
- 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
- Observation: Light can be observed coming into facility under loading door indicating a gap exists. This may potentially be an entrance to pests.
- Corrective Action(s): Replace door sweep and align such that light is no longer visible when the door is closed.
- Correct by: Immediately
- Violation Score: 3
- 209 - Food not protected from contamination [s. 12(a)]
- Routine Inspection
0 infractions
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Liquid ice cream mixture in the plastic pouches in the ice cream machine holding cabinet (on the bottom) was at 9.7 deg C.
- Corrective Action(s): Discard ice cream mixture. Even if the ice cream is coming out cold/frozen at the dispenser, it must also be kept/stored at 4 deg C or less or bacteria will grow inside it.
- Violation Score: 5
- 401 - Adequate handwashing stations not available for employees [s. 21(4)]
- Observation (CORRECTED DURING INSPECTION): 2 of the 3 handwash stations in the front cashier area are not in proper working order:
- 1) Handwash station on far left side near the washroom area is not dispensing any soap
- 2) Handwash station by the drive thru window has no hot running water.
- Currently, only the middle handwash station has liquid soap, paper towels, and hot/cold running water.
- Corrective Action(s): Repair the above mentioned 2 handwash stations immediately. In the meantime, staff will need to use the middle handwash station until the other two are repaired.
- Violation Score: 15
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): Ice scoop stored directly on top of ice box (dirty surface).
- Corrective Action(s): Wash/rinse/sanitize scoop and do not store directly on top of the ice box. Staff got a plastic container for the ice scoop.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: Ice cream cabinet air temperature was at 8-9 deg C.
- Corrective Action(s): Repair or adjust ice cream cabinet to maintain internal temperature of 4 deg C or less
- Correct by: today
- Violation Score: 3
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Routine Inspection
1 infraction
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Upon inspection, none of the compartments of the 3 compartment sink were filled (ie. no soap in the 1st compartment, and no sanitizer in the 3rd compartment). When discussing with the supervisor, he indicated that dishes are done at the end of the night. When he was asked how staff are sanitizing utensils (such as knives, spatulas, etc) throughout the day, he said that they run the utensils under the soap water dispenser, and then under the sanitizer dispenser. This is not the correct method for washing/rinsing/sanitizing dishes. Initially, only one sink plug was located. Later in the inspection, two sink plugs were found (one for sanitizer compartment and one for washing compartment)
- Corrective Action(s): Discussed proper 3 compartment sink method with supervisor. Whether dishes are done at the end of the day or throughout the day, staff must ensure that they fill the first compartment of the 3 comp sink with the soap/water solution to wash the dishes, then rinse them in the 2nd, and fill the 3rd compartment with sanitizer and submerse the dishes in the solution before air drying.
- Violation Score: 5
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
1 infraction
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Observation (CORRECTED DURING INSPECTION): Various sauces in squeeze bottles were left out at room temperature in the stove area: tartar sauce, ranch sauce, etc. On the corporate food safety chart, it says that these sauces are to be kept refrigerated once opened.
- Corrective Action(s): All sauces left out were discarded. Ensure to keep all sauces at 4 deg C or less at all times.
- Violation Score: 5
- 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
2 infractions
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Observation (CORRECTED DURING INSPECTION): Cook line sanitizer bucket and prep area sanitizer bucket both measured 0ppm for Quat Sanitizer.
- Corrective Action: Quat Sanitizer should have a concentration of 200ppm to properly sanitize food contact surfaces to prevent pathogen growth and toxin production
- New buckets of sanitizer solution were prepared at time of inspection and measured at 200ppm.
- Corrective Action(s):
- Violation Score:
- 209 - Food not protected from contamination [s. 12(a)]
- Observation (CORRECTED DURING INSPECTION): (1) Dipping chocolate for cones was uncovered, near a handwashing station at time of inspection (Hot-holding chocolate unit)
- Corrective Action: Food itmes need to be covered and not stroed underneath / nearby handwashing stations to protect against contamination. Move hot holding unit to different location
- Chocolate was covered at time of inspection
- (2) Frozen raw beef patties in boxes were stored above frozen boxes of cakes/desserts in walk-in freezer
- Corrective Action: Raw meat must be stored below ready to eat items to prevent contamination
- Beef Patties were moved at time of inspection
- Corrective Action(s):
- Violation Score:
- 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
- Observation: (1)Fan debris / dust in freezer (walkin) observed at time of inspection
- Corrective Action: Freezer/Fridge walkins must be free of debris to prevent contamination of food items
- (2) Visible debris build-up behind ice cream machines and underneath prep areas.
- Corrective Action: Ensure regular cleaning is occuring in these areas to maintain sanitary conditions of the premises and to not provide sources for pests.
- Date to be Corrected by for both above items: Immediate
- Corrective Action(s):
- 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
- Follow-Up Inspection
0 infractions
- Routine Inspection
1 infraction
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
- Observation: One of the two walk in cooler fans was not functioning at time of inspection (left side). Foods were still at <4 deg C.
- Corrective Action(s): Repair fan so that cold air is circulated adequately throughout the walk in cooler
- Correct by today.
- Violation Score: 3
- 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]