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Freshslice Pizza (Willowbrook Mall)

409 - 19705 Fraser Hwy, Langley · Restaurant

Official record from Fraser Health →

Inspection summary

Freshslice Pizza (Willowbrook Mall) has been inspected 22 times by Fraser Health Authority since November 16, 2017. The most recent inspection, on June 29, 2026, found no infractions.

6 of 22 inspections on record found no infractions at all. In the past 12 months there were 6 inspections with 4 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Handwashing and staff hygiene and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 9 times across 8 separate inspections, most recently on June 22, 2026. For example: 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 3 times across 3 separate inspections, most recently on January 31, 2025. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on June 18, 2026. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Chemicals and toxic substancesHigher risk

    Cleaning products, sanitizers and pesticides must be labelled and stored away from food and food-contact surfaces. Inspectors flag chemicals that could end up in food, as well as pest treatments applied without proper supervision.

    Recorded once on October 7, 2022. For example: 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on May 27, 2026. For example: 311 - Premises not maintained as per approved plans [s. 6(1)(b)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

22 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Walk in cooler still not working. Another part to be repairted
      • Corrective Action(s):
      • Violation Score: 3
  3. Follow-Up Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Walk in cooler needs one more part in order to work properly. To be repaired tonight. For now food is being stored in Walk in cooler @ Fatburger. No PHFs in Walk in at Freshslice
      • Corrective Action(s):
      • Violation Score: 3
  4. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: 1) Walk in cooler broke 3 days ago, part is on order and is supposed to be fixed this evening.Currently storing a small amount of food in walk in cooler at 8.5C, internal temp.
      • 2) Front prep cooler at 11.4C internal temp of ham, Cheese at 8.4C internal temp. Meat balls and ground beef at 10.1C and 11.2C respectfully.
      • All potentially hazardous food above 4C for more than 2 hours was discarded.
      • Corrective Action(s): All food that was just delivered by supplier was brought to Fatburger's walk in cooler to store at 4C. It was placed on the other side of cooler away from raw meat.
      • All food stored above 4C for more than 2 hours was discarded.
      • Plan is to operate with a small amount of food in inserts on ice until temperature either returns to normal as cooler was very overloaded with food and air flow was compromised.
      • Fatburger supplied inserts of ice to help prep cooler.
      • Refrigeration repair person made aware that cooler is not working and will look at it this evening. If the cooler is not at 4C, then facility cannot operate, owner will contact EHO with status of coolers this evening.
      • Violation Score: 25
  5. Routine Inspection

    1 infraction

    • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation: Back hand sink not being used, instead staff are washing their hands in the 2 compartment sink as the hand sink sprays on the counter
      • Corrective Action(s): Repair hand sink tap so it doesn't spray on the counter and ensure hand sink has soap at all times, and it doesn't move around. by May 29/26
      • Violation Score: 3
  6. Routine Inspection

    0 infractions

  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): 1) Back hand sink blocked by food preparation and pizza trays.
      • 2) Front hand sink dispenser is broken so soap for inside the commercial dispenser sitting on the counter
      • Corrective Action(s): 1) Ensure access to hand sinks at all times
      • 2) Soap pump dispenser from back hand sink moved to the front as there were 2 at the back to ensure hands are being washed. Ensure commercial dispenser arrives in next order and is mounted on the wall.
      • Violation Score: 5
  9. Routine Inspection

    0 infractions

  10. Routine Inspection

    0 infractions

  11. Routine Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Front hand sink has no hot water
      • Corrective Action(s): Tap was turned off under the sink. Ensure the tap is always turned on so hot water is available for hand washing
      • Violation Score: 5
  12. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): -quats spray bottle at 0ppm
      • Corrective Action(s): -Quats solution changed and now at 200ppm. Ensure sanitizer is changed daily
      • Violation Score: 5
  13. Follow-Up Inspection

    1 infraction

    • 202 - Food not processed in a manner that makes it safe to eat [s. 14(1)]
      • Observation (CORRECTED DURING INSPECTION): Facility is participating in the TooGoodToGo App. The cooling process for this has not been approved and there no approval Food Safety Plan in place for this practice.
      • Corrective Action(s): CORRECTION ORDER ISSUED TO IMMEDIATELY STOP PARTICIPATING IN THIS PROGRAM
      • 1) Discard pizzas as per your approved food safety plan - pizza that does not sell by holding time must be discarded.
      • 2) Discontinue participation in TooGoodToGo App until approval has been received and all staff are trained in the approved procedures.
      • Violation Score: 5
  14. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Front hand sink blocked by bucket
      • Corrective Action(s): Ensure front hand sink is always clear and available for hand washing
      • Violation Score: 5
    • 309 - Chemicals, cleansers, & similar agents stored or labeled improperly [s. 27]
      • Observation: Sanitizer for kitchen is being placed in a spray bottle with a label for a different product
      • Corrective Action(s): Ensure to label all spray bottles with the correct label. Use permanent marker to write on bottle/label by OCt 8/22
      • Violation Score: 3
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: No one on site has a valid Foodsafe Certificate
      • Corrective Action(s): Ensure 1 person at all times has a valid Foodsafe certificate by Oct 31/22
      • Violation Score: 1
  15. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer in the 2 compartment sink measured 0 ppm.
      • Corrective Action(s): fill up the sink with QUAT sanitizer @200ppm from the sanitizer dispenser. Test the sanitizer to ensure required concentration, 200ppm @ 24C.
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Detergent line and sanitizer line was observed resting in the dirty dish water in the 2 compartment sink. Both pipes are greasy, discolored and with black residue.
      • Corrective Action(s): Clean detergent and sanitizer line. Keep them out of sink. They are to be placed in the sink only when dispensing detergent and sanitizer is needed. maintain these lines in good working order. If cleaning not possible replace them.
      • Date to be corrected by: Next inspection
      • Violation Score: 3
  16. Follow-Up Inspection

    0 infractions

  17. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: Foods in pizza preparation fridge ranged from 6-8 degrees C.
      • Corrective Action(s): Remove all items to walk in cooler from underneath and only restock small amounts as required until foods can be maintained at 4 degrees C. or colder. Correct immediately.
      • Violation Score: 5
  18. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Spray bottle of sanitizer for food contact surfaces measured 1000PPM quat residual.
      • Corrective Action(s): Ensure that spray bottle of sanitizer is maintained at 200 PPM quat residual for non rinse sanitizer. This was replaced and concentration was 200 PPM.
      • Violation Score: 5
  19. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Silicone aloge sink has a build up.
      • Front soap dispenser has a build up of debris on it.
      • Corrective Action(s): Remove and refinish to provide a cleanable surface.
      • Clean or replace soap dispenser.
      • Violation Score: 3
  20. Routine Inspection

    1 infraction

    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: Neither staff onsite during inspection are foodsafe certified.
      • Corrective Action(s): Ensure that there is someone onsite with foodsafe certification at all times.
      • Violation Score: 1
  21. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Cover over light fixture in front area has been removed to replace lights with LED's.
      • Corrective Action(s): Ensure that cover is placed over bulbs to protect in case of shattering.
  22. Routine Inspection

    1 infraction

    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Light bulb in walk in cooler is not bright enough to illuminate cooler.
      • One of the drain plugs for sink is missing.
      • Corrective Action(s): Ensure adequate lighting to allow for proper cleaning.
      • Replace missing drain plug for sink.
      • Violation Score: 3

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