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Gong Cha (New Westminster)

103 - 900 Carnarvon St, New Westminster · Restaurant

Official record from Fraser Health →

Inspection summary

Gong Cha (New Westminster) has been inspected 8 times by Fraser Health Authority since April 27, 2022. The most recent inspection, on June 25, 2026, recorded 2 infractions.

3 of 8 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 3 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times across 2 separate inspections, most recently on August 14, 2023. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Equipment and utensilsLower risk

    Equipment has to be built from cleanable materials, kept in good repair and stored properly. These findings are mostly about upkeep, like a cracked shelf, a worn gasket or utensils stored the wrong way. They are generally lower risk but show how well the kitchen is maintained.

    Recorded 2 times across 2 separate inspections, most recently on June 25, 2026. For example: 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on June 25, 2026. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

  • Other findingsLower risk

    Findings that do not fit the categories above, such as follow-ups that confirm an earlier violation was corrected, or requirements specific to this type of facility.

    Recorded 2 times across 2 separate inspections, most recently on January 21, 2026. For example: 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

8 inspections

  1. Routine Inspection

    2 infractions

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation (CORRECTED DURING INSPECTION): Surface sanitizer in both buckets available did not meet appropriate lactic acid concentration for sanitizing purposes
      • Corrective Action(s): Directed staff to refill surface sanitizer buckets.
      • Ensure that the buckets are changed on a more frequent basis.
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Heavy syrup build up observed under the countertop ledge of the drink prep sink countertop as well as on the floor under the countertop unit
      • Corrective Action(s): Disconnect plumbing temporarily, move the countertop unit away from the wall and conduct a proper deep clean of the area.
      • This must be done on a more frequent basis.
      • Violation Score: 9
      • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: REPEAT OBSERVATION: FOODSAFE level 1 trained staff was not available at the time of inspection. 1 staff member on site at the time of inspection
      • Corrective Action(s): Ensure that minimum 1 staff member with FOODSAFE level 1 certification or equivalent is on site at all times of operation.
      • Violation Score: 1
  2. Routine Inspection

    1 infraction

    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: FOODSAFE level 1 trained staff were not available at the time of inspection. 1 staff member on site at the time of inspection
      • Corrective Action(s): Ensure that minimum 1 staff member with FOODSAFE level 1 certification is on site at all times of operation
      • Violation Score: 1
  3. Routine Inspection

    0 infractions

  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    1 infraction

    • 303 - Equipment/facilities/hot & cold water for sanitary maintenance not adequate [s. 17(3); s. 4(1)(f)]
      • Observation (CORRECTED DURING INSPECTION): Surface sanitizer solution did not have detectable level of lactic acid sanitizer at the time of inspection in wiping cloth buckets.
      • Dispensers measured within appropriate levels
      • Corrective Action(s): Re-made solution. Ensure that wiping cloths are stored in an adequate amount of sanitizer solution.
      • Violation Score: 5
  6. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Observation
      • - One sanitizer bottle had lactic acid concentration
      • of too low ( less than 754ppm )
      • - Sanitizer solution dispenser had lactic acid
      • concentration of too high. ( higher than 1875ppm )
      • Corrective Action(s): Corrective action
      • - Adjust sanitizer level to 754-1875 ppm
      • Lactic Acid. Call and get dispenser repaired
      • immediately to properly sanitize equipment,
      • Utensils and food contact surfaces.
      • - Staff refilled the sanitizer bottle
      • at the time of inspection.
      • Violation Score: 5
  7. Routine Inspection

    0 infractions

  8. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): constantly used utensils, shakers, and blenders are sanitized at the end of the day only. constantly used items must be sanitized every 4 hours.
      • Corrective Action(s): Operator ran all items through the dishwasher at the time of inspection. Operator must sanitize dishware every 4 hours
      • Violation Score: 5
    • 502 - In operator’s absence, no staff on duty has FOODSAFE Level 1 or equivalent [s. 10(2)]
      • Observation: 2 staff on site at the time of inspection. both staff members had not completed FOODSAFE level 1
      • Corrective Action(s): minimum 1 staff member with a valid FOODSAFE certificate must be on site. certificates must be on site for inspection
      • Violation Score: 1

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