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Staybridge Suites - Whirlpool

2825 Sunridge Way NE Calgary AB T1Y 7E4 · Aquatic Facility

24 inspections

  1. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated system pH reading not consistent with manual reading.- Clean probes and calibrate if needed.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. The Free Available Chlorine (FAC) was not tested accurately when above 5 ppm.If the FAC reading is high, the operator should dilute the sample and retest to obtain an accurate value.Once the actual FAC level is confirmed, appropriate corrective actions should be taken to reduce it to within the acceptable standard.2. Records show a pH value of 7.8, which is outside the acceptable range.No corrective action was documented.Ensure appropriate measures are taken to adjust the pH and bring it within the required.3. Combined chlorine tests were not conducted.Please ensure that combined chlorine is measured as part of routine water quality monitoring to assess disinfection by-products.
  2. Demand Inspection

    5 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • The water sample collected on April 7, 2026, was unsatisfactory with the presence of Pseudomonas aeruginosa.
    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample (26ES-093E00013) submitted on April 7, 2026 for the whirlpool, was unsatisfactory as Total Coliforms was present (acceptable limit is absent per 100mL). Please treat the water, chemically balance and submit another water sample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on April 7, 2026, was unsatisfactory with the HPC being measured at >57,000 CFU/mL.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated system pH reading not consistent with manual reading.- Clean probes and calibrate if needed.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. The Free Available Chlorine (FAC) was not tested accurately when above 5 ppm.If the FAC reading is high, the operator should dilute the sample and retest to obtain an accurate value.Once the actual FAC level is confirmed, appropriate corrective actions should be taken to reduce it to within the acceptable standard.2. Records show a pH value of 7.8, which is outside the acceptable range.No corrective action was documented.Ensure appropriate measures are taken to adjust the pH and bring it within the required.3. Combined chlorine tests were not conducted.Please ensure that combined chlorine is measured as part of routine water quality monitoring to assess disinfection by-products.
  3. Demand Inspection

    3 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Water sample (26ES-093E00013) submitted on April 7, 2026 for the whirlpool, was unsatisfactory as Total Coliforms was present (acceptable limit is absent per 100mL). Please treat the water, chemically balance and submit another water sample.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated system pH reading not consistent with manual reading.- Clean probes and calibrate if needed.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. The Free Available Chlorine (FAC) was not tested accurately when above 5 ppm.If the FAC reading is high, the operator should dilute the sample and retest to obtain an accurate value.Once the actual FAC level is confirmed, appropriate corrective actions should be taken to reduce it to within the acceptable standard.2. Records show a pH value of 7.8, which is outside the acceptable range.No corrective action was documented.Ensure appropriate measures are taken to adjust the pH and bring it within the required.3. Combined chlorine tests were not conducted.Please ensure that combined chlorine is measured as part of routine water quality monitoring to assess disinfection by-products.
  4. Monitoring Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The automated system pH reading not consistent with manual reading.- Clean probes and calibrate if needed.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. The Free Available Chlorine (FAC) was not tested accurately when above 5 ppm.If the FAC reading is high, the operator should dilute the sample and retest to obtain an accurate value.Once the actual FAC level is confirmed, appropriate corrective actions should be taken to reduce it to within the acceptable standard.2. Records show a pH value of 7.8, which is outside the acceptable range.No corrective action was documented.Ensure appropriate measures are taken to adjust the pH and bring it within the required.3. Combined chlorine tests were not conducted.Please ensure that combined chlorine is measured as part of routine water quality monitoring to assess disinfection by-products.
  5. Demand Inspection

    2 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • ID 25ES275E00187Sample collection date was Oct 8, 2025- Water sample submitted was received more than 24 hours of collection.- Resampling advised.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • ID 25ES275E00809Water sample submitted was received more than 24 hours of collection.
  6. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • ID 25ES275E00809Water sample submitted was received more than 24 hours of collection.
  7. Risk Management Inspection

    0 infractions

  8. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The water sample collected on February 11, 2025, was not tested because it was received more than 24 hours after collection. This was the last water sample submitted for bacteriological water analysis as of February 24, 2025. Thus, please submit a water sample for bacteriological water analysis immediately. Please be advised that water samples must be submitted weekly, as required.
  9. Risk Management Inspection

    0 infractions

  10. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample submitted on January 17, 2025, was processed because the time of collection was not indicated.-Please submit another sample and ensure to follow proper sample procedures.
  11. Risk Management Inspection

    0 infractions

  12. Demand Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Water sample collected on October 4, 2024, showed that Heterotrophic Plate Count (HPC) was enumerated at 120CFU/mL.-Please take and submit another sample, ensure proper procedure is followed to prevent contamination. Label as resample.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was measured at 3.78ppm at the time of the inspection.-Please lower and maintain the combined chlorine as low as possible to ensure bathers' comfort.*Outstanding violation from last inspection.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool filtration rate was too fast, calculated at 21.6 GPM/sq. ft.-Please lower the filtration rate in compliance with the pool standards or manufacturer's recommendation.*Outstanding violation from last inspection.
  13. Monitoring Inspection

    2 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • The combined chlorine was measured at 3.78ppm at the time of the inspection.-Please lower and maintain the combined chlorine as low as possible to ensure bathers' comfort.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The pool filtration rate was too fast, calculated at 21.6 GPM/sq. ft.-Please lower the filtration rate in compliance with the pool standards or manufacturer's recommendation.
  14. Demand Inspection

    1 infraction

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • Sample collected on August 23, 2024, was not processed because there was no identification number on the bottle.-Please take and submit another sample.
  15. Demand Inspection

    2 infractions

    • 02. Is the bacteriological quality of the water in this pool satisfactory (Critical)?
      • Pseudomonas IsolatedTreat and submit a resample.
    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • HPC of 3200 CFU/mL Treat and submit a resample.
  16. Risk Management Inspection

    0 infractions

  17. Demand Inspection

    3 infractions

    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • Combined chlorine reading was not being maintained at the lowest possible level. Combined chlorine level tested at 6.48 ppm at the time of inspection.- Maintain combined chlorine levels at the lowest level possible to maximize bather comfort.
    • 15. Has an owner or owner's agent, if any, been identified and is the pool operated and maintained by a qualified pool operator?
      • The pool operator who operates and maintains the pool on a day-to day basis was not sufficiently qualified.-Please ensure the pool operator who maintains the pool operations on daily basis is sufficiently qualified.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • Chemical levels are not tested and recorded properly, the review of the records showed there was no further record testing performed after chemicals was added to the whirlpool to show that water was properly balance and safe for use.-Please ensure proper testing and recording of pool water chemical parameters daily, before and after addition of chemicals, including time and quantity of any chemical additions.
  18. Risk Management Inspection

    0 infractions

  19. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. The automated chemical feeding and monitoring system was not in a good working order and was not maintaining proper chemical levels. Free chlorine level was so high that it could not be tested. -Please repair or replace the indicated equipment to ensure proper pool operation and chemical balance.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Jet flow meter was reading outside of the scale. - Replace the flow meter.
  20. Demand Inspection

    5 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • 1. A bacteriological water sample was not submitted the first week of September when pool was open. - Submit water samples every week.
    • 05. Is the chemical quality of the water in this pool satisfactory (Non-Critical)?
      • 1. Combined chlorine level is not being maintained at the lowest possible level. Combined chlorine level tested at 2.82 ppm at the time of inspection.- Lover the combined chlorine level.
    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • 1. The automated chemical feeding and monitoring system was not in a good working order and was not adding adequate amounts of chemicals. Staff was adding chlorine manually on daily basis. -Please repair or replace the indicated pool equipment to ensure proper pool operation. 2. Main drain valve was fully open. - Keep main drain valve only 20-30% open to maximize surface recirculation.
    • 14. Is the pool maintained in a clean and sanitary condition, good repair and are temperatures being properly regulated?
      • 1. Jet flow meter was not operational.- Repair or replace the flow meter. 2. Layer of scum was observed in the skimmers.- Clean scum line regularly.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • 1. Chemical levels are not tested and recorded daily. Several days of testing were missing in a daily log. - Test and record chemical levels on daily basis. 2. Automated system readings were not being recorded.- Record daily automated system readings for ORP and pH3. The pool water chemical parameters were not being properly documented; the pool operator has been documenting zero for free chlorine and chemical additions, but the records did not show chemical parameter levels after the adjustments. - Properly monitor and document chemical parameter levels after chemical adjustments.
  21. Risk Management Inspection

    2 infractions

    • 07. Are the filtration, circulation and disinfection systems used to maintain water quality working properly (Non-Critical)?
      • The whirlpool automatic monitoring and feeding controller was not in good working condition.-Please repair or replace the indicated pool equipment to ensure proper pool operation.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool water chemical parameters were not being properly documented, the pool operator has been documenting zero or near zero values for the free available chlorine for the past one week.Please properly monitor and document the whirlpool water chemical parameters daily, and also document any chemicals added to the pool to maintain water balance.
  22. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The whirlpool weekly water sample was last submitted in April 2023.Please immediately take and submit water sample and ensure whirlpool water sample is submitted to the ProvLab weekly to assure microbiologically safe water.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • 1. The pool pH was measured at 8.0-Ensure pH is maintained between 6.8 and 7.62. Free available chlorine was measured at 0.25ppm.-Please increase and maintain the free available chlorine at above 2.0ppm.
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool water chemical parameters, such as total chlorine, free available chlorine, combined chlorine and pH, were not being recorded daily.-Please record all water chemical parameters daily to ensure properly water balance and monitoring.
  23. Risk Management Inspection

    3 infractions

    • 03. Is the bacteriological quality of the water in this pool satisfactory (Non-Critical)?
      • The whirlpool weekly water sample was last submitted in April 2023.Please immediately take and submit water sample and ensure whirlpool water sample is submitted to the ProvLab weekly to assure microbiologically safe water.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pool pH was measured at 8.0-Ensure pH is maintained between 6.8 and 7.6
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool water chemical parameters, such as total chlorine, free available chlorine, combined chlorine and pH, were not being recorded daily.-Please record all water chemical parameters daily to ensure properly water balance and monitoring.
  24. Monitoring Inspection

    3 infractions

    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • There was no disinfectant in the whirlpool water, the water free available chlorine was measured at 0.10ppm.-Please maintain the pool free available chlorine at above 2.0 milligram per litre.The whirlpool free available chlorine was later measured at 5.78ppm after the automatic feeder injector was repaired.
    • 04. Is the chemical quality of the water in this pool satisfactory (Critical)?
      • The pool pH was measured at 8.0-Ensure pH is maintained between 6.8 and 7.6
    • 16. Are proper testing, monitoring, and other records being properly maintained?
      • The pool water chemical parameters, such as total chlorine, free available chlorine, combined chlorine and pH, were not being recorded daily.-Please record all water chemical parameters daily to ensure properly water balance and monitoring.