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Hi Five Chicken 10th Ave

8669 10th Ave, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Hi Five Chicken 10th Ave has been inspected 9 times by Fraser Health Authority since October 25, 2023. The most recent inspection, on April 21, 2026, found no infractions.

4 of 9 inspections on record found no infractions at all. In the past 12 months there were 3 inspections with 2 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Food temperature control and Handwashing and staff hygiene.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 3 times across 3 separate inspections, most recently on October 23, 2025. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on April 20, 2026. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded once on November 29, 2024. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

9 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Sandwich prep cooler measured 16C. Internal temperature of foods 16C. Temperature logs state that temperature was 36F in the morning and 37F in the "evening" (staff defined evening to be "after 2pm")
      • Corrective Action(s): Discard all potentially hazardous foods. Repair or replace unit.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Paper towel dispensers empty for back hand sink and handsink by warewashing; paper towel delivery is tomorrow. Currently using rolls of paper towel for these two dispensers.
      • Front handsink - okay
      • Corrective Action(s): Repair or replace. This is the second consecutive inspection where a dispenser was not operational/empty.
      • Violation Score: 5
  3. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Spout for ice at pop machine has some mildew.
      • Corrective Action(s): Clean and sanitize spout.
      • Violation Score: 5
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Paper towel dispenser by at handwashing sink (by dishwashing sink) does not work. Staff state that a new unit has been ordered and will be delivered in approx 2 weeks
      • Corrective Action(s): Until it is repaired, have roll of paper towel available for drying hands.
      • Violation Score: 5
  4. Routine Inspection

    0 infractions

  5. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION):
      • 1) Front handsink paper towel dispenser broken; facility temporarily has put roll of paper towel nearby
      • 2) Back handsink paper towel holder empty
      • Corrective Action(s):
      • 1) Purchase new paper towel dispenser and fill
      • 2) Ensure paper towel dispenser is filled
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Flap within ice machine is broken
      • Corrective Action(s): Repair the flap. Ensure no parts have broken into the ice
      • Violation Score: 3
  6. Follow-Up Inspection

    0 infractions

  7. Routine Inspection

    1 infraction

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Sandwich prep cooler measured 8C/47F
      • Corrective Action(s): Move all potentially hazardous foods to working coolers. Repair or replace cooler.
      • Violation Score: 5
  8. Routine Inspection

    0 infractions

  9. Routine Inspection

    1 infraction

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Pop nozzle has minor mould build-up ice dispenser has biofilm build -up.
      • Corrective Action(s):
      • Violation Score: 5

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