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Pho 24 Express Vietnamese/Cambodian Restaurant

R7 - 4250 Kingsway, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Pho 24 Express Vietnamese/Cambodian Restaurant has been inspected 33 times by Fraser Health Authority since September 27, 2012. The most recent inspection, on July 27, 2026, recorded 1 infraction.

13 of 33 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Cleaning and sanitizing, Pests and Food temperature control.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 10 times across 9 separate inspections, most recently on July 27, 2026. For example: 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded 8 times across 8 separate inspections, most recently on July 9, 2025. For example: 304 - Premises not free of pests [s. 26(a)]

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 6 times across 6 separate inspections, most recently on April 25, 2025. For example: 210 - Food not thawed in an acceptable manner [s. 14(2)]

  • Protecting food from contaminationHigher risk

    This covers how food is stored, prepared and displayed: raw meat kept away from ready-to-eat food, food covered and stored off the floor, and nothing dripping or splashing into it. Cross-contamination from raw to cooked food is a direct route for salmonella and E. coli.

    Recorded 4 times across 4 separate inspections, most recently on November 24, 2022. For example: 209 - Food not protected from contamination [s. 12(a)]

  • Handwashing and staff hygieneHigher risk

    Hands are the main way germs like norovirus move from people to food. Inspectors look for stocked, accessible handwashing sinks, staff washing hands when required, hair restraints, and sick employees being kept away from food. Gaps here can spread illness quickly.

    Recorded 2 times across 2 separate inspections, most recently on April 25, 2025. For example: 401 - Adequate handwashing stations not available for employees [s. 21(4)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

33 inspections

  1. Routine Inspection

    1 infraction

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Meat slicer observed with dried up meat debris.
      • Corrective Action(s):
      • - Ensure to clean and sanitize thoroughly after each use. Operator cleaned it at the time of inspection.
      • Violation Score: 5
  2. Routine Inspection

    1 infraction

    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Rodent droppings and grease/food debris build up observed along the corners underneath the dishwasher area and by the shelving unit across the dishwasher.
      • Corrective Action(s):
      • - Clean and sanitize the area noted above. Scrape off all the build up on the corners with a scraper.
      • Date to be corrected by: Today
      • Violation Score: 3
  3. Follow-Up Inspection

    0 infractions

  4. Follow-Up Inspection

    0 infractions

  5. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation:
      • - High temperature dishwasher is not heating up - unable to reach the temperature of 71C or above at plate level. Temp gauge observed at 111F max.
      • Corrective Action(s):
      • - All the dishes from the lunch service were piled up in 2 compartment sink when the inspector arrived at the store. Operator stated that the dishwasher worked fine yesterday. Repair the dishwasher and ensure the final rinse temp reaches 82C or above from the nozzle and 71C minimum at plate level. Closure Order issued.
      • Violation Score: 15
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Live & dead cockroaches, egg casings observed on & around the black shelving facing the dishwasher. This shelving unit appears to be infested.
      • Corrective Action(s):
      • - Signs of infestation are concentrated in this area. Ensure to treat the whole unit, clean & sanitize after unloading the items off the shelf. Most recent report from professional pest control company dated 02 JUL 2025 indicates of no new pest activity. Recommend to search for a different pest control company to actively monitor the cockroach activity. Have the kitchen re-inspected and re-treated.
      • Date to be corrected by: July 16, 2025
      • Violation Score: 15
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • - High temperature dishwasher cannot achieve minimum temperature for proper sanitization.
      • Corrective Action(s):
      • - Repair. Closure Order issued.
      • Violation Score: 9
  6. Routine Inspection

    2 infractions

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Handsink in kitchen was blocked by frozen meat being thawed.
      • Corrective Action(s): Remove meat from handsink. Ensure that handsinks are clear from obstruction at all times to allow proper hand hygiene practices.
      • Violation Score: 5
    • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Frozen meta was being thawed at room temperature.
      • Corrective Action(s): Thawing meat was placed in the cooler. Ensure that frozen meat are not thawed at room temperature. Meats can be thawed in one of the following manners:
      • - in the cooler
      • - under cold running water
      • - in cold water, and water is replaced every 30 minutes.
      • Violation Score: 1
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Two live cockroaches (hymph and adult growth stage) were observed in dishwasher area. There was evidence of cockroaches in sticky traps in dishwashing area. Pest control services are provided monthly and reports were reviewed during the inspection.
      • Corrective Action(s): Contact pest control company to inspect the facility and determine cockroach harbourage sites. Apply necessary control measures to eliminate cockroaches - as recommended by pest control company. Continue maintaining facility in a sanitary condition and monitor for pest activity.
      • Violation Score: 3
  7. Follow-Up Inspection

    0 infractions

  8. Routine Inspection

    2 infractions

    • 203 - Food not cooled in an acceptable manner [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Cooked chicken steaks stored inside prep cooler measured at 46C
      • Corrective Action(s):
      • - Operator stated that the chicken steaks were cooked around 75 minutes ago. Ensure that cooling occurs 60C to 20C within 2 hours and 20C to 4C within 4 hours. Lid should remain open when the food is cooling. Do not place hot food item inside the cooler.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Live cockroaches observed on the floor around the dishwasher and on the dishwasher when the dishwasher was started.
      • - Cockroach captures observed on the glue traps inside the kitchen near the dishwasher area.
      • - Drain flies observed in the mop sink area.
      • Corrective Action(s):
      • - It appears that the dishwasher unit itself is infested. Ensure to treat it accordinlgy and deep clean the dishwasher inside & out.
      • - Clean all floor with the bleach sanitizer. Replace the insect monitor traps.
      • - Treat the mop sink drain with hot water and bleach every day.
      • Date to be corrected by: Jan 22, 2025
      • Violation Score: 15
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation:
      • - Gaps observed on the wall around the pipe line at the mop sink area.
      • Corrective Action(s):
      • - Seal the gap.
      • Date to be corrected by: Jan 22, 2024
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Grease build up observed on the floor and on the catcher tray underneath the stove.
      • - Unused mini cooler is being used as a counter to hold meat slicer. Once dead cockroach observed inside and unpleasant odor observed when door opened.
      • Corrective Action(s):
      • - Clean the floor and the catcher tray.
      • - Discard the mini cooler OR maintain it clean.
      • Date to be corrected by: Jan 22, 2025
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation:
      • - The cold water knob of the handsink inside the kitchen is very stiff and it is difficult to turn the knob.
      • Corrective Action(s):
      • - Repair so that it can be conveniently used.
      • Violation Score: 3
  9. Follow-Up Inspection

    0 infractions

  10. Follow-Up Inspection

    0 infractions

  11. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation:
      • - Grease build up observed on the ventilation hood panels.
      • - Ice scooper stored in merky water in room temperature.
      • - Cleaned metal pot underneath the high temperature dishwasher observed with one cockroach egg casing inside.
      • Corrective Action(s):
      • - Clean the areas noted above. Ensure the ice scooper and the pot run through the high temperature dishwasher.
      • Violation Score: 15
    • 210 - Food not thawed in an acceptable manner [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • - Large pack of frozen raw pork was stored inside a metal pot on shelving rack across from the dishwasher.
      • Corrective Action(s):
      • - Operator stated that the pork is out to be cooked now. Ensure to take out the food item when they can be prepared / cooked immediately; there should be no standing time in room temperature.
      • Violation Score: 3
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Glue trap inside the kitchen (dishwasher area) is heavily soiled with live & dead cockroaches in various growth stages.
      • - Two live nymph stage cockroach observed underneath the dishwasher.
      • - Mouse droppings & nesting materials observed on the floor next to the chest freezer in the corner (front bar)
      • - Mouse droppings observed underneath the wooden pallets on the hallway to washroom.
      • - One dead mouse observed in the rodent trap inside the kitchen.
      • Corrective Action(s):
      • - Premises is currently on monthly schedule for professional pest control. Increase the monitoring schedule to weekly. Deep cleaning of the facility is required. Ensure a thorough inspection is done by the professional company to identify entry/harborage points for rodents. Spray treatment is required for cockroach control. Pest control report will be reviewed upon the follow up inspection. Closure Order issued.
      • Violation Score: 15
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Cockroach droppings observed on the walls (front bar)
      • - Mouse droppings observed throughout the premises.
      • - Food debris and grease observed underneath large equipment (freezers, coolers, stove)
      • Corrective Action(s):
      • - Clean the areas noted above. Ensure to sanitize any areas affected by pest droppings.
      • Violation Score: 9
  12. Follow-Up Inspection

    0 infractions

  13. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - More cockroach activity observed on the sticky traps inside the kitchen.
      • Corrective Action(s):
      • - Pest control measure to be in place. Owner agreed to have a spray treatment to be done. Ensure to cover kitchen & front area at least. Protect all food items from chemical contamination. Spray treatment to be done and another deep cleaning of the facility to be done before the next follow up inspection.
      • Date to be corrected by: Dec 1, 2023
      • Violation Score: 15
  14. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation:
      • REPEAT VIOLATION: Ventilation hood panels observed with heavy grease build up.
      • Corrective Action(s):
      • Vent hood is due for professional cleaning. The hood panels (grates) must be cleaned more frequently than every 6 months to maintain sanitation.
      • Date to be corrected by: Nov 24, 2023
      • Violation Score: 15
    • 101 - Plans/construction/alterations not in accordance with the Regulation [s. 3; s. 4]
      • Observation:
      • - Kitchen area is too dark.
      • Corrective Action(s):
      • - Replace the light tubes to higher lux level. Consider changing the light cover design that does not reduce the brightness.
      • Date to be corrected by: Nov 24, 2023
      • Violation Score: 1
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • - Recent pest report from 2023 November indicates one mouse was caught in the trap; operator stated it was by the cashier area.
      • - Insect monitor trap (placed next to the hot water tank) observed with cockroaches.
      • - One live cockroach observed on the kitchen floor at the time of inspection.
      • Corrective Action(s):
      • - Premises has monthly pest control by a third party professional. Increase the frequency to biweekly. Major clean up is required and additional insect monitor traps to be installed throughout the kitchen area.
      • Date to be corrected by: Nov 24, 2023
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation:
      • - Heavy grease build up observed on the mini fan inside the kitchen.
      • - Stand up freezer observed with frozen meat juice inside.
      • - Food debris observed on floor underneath the freezer & coolers.
      • - Food debris observed on the slide door crevice of the cooler.
      • - Spider webs and dust build up observed inside the handsink cabinet at the front.
      • - Cardboard boxes in use to line shelves.
      • Corrective Action(s):
      • - Clean the areas mentioned above.
      • - Remove cardboard liners. Use a liner that can be easily cleaned (plastic, metal). Ensure to clean the shelf surface thoroughly before replacing.
      • Date to be corrected by: Nov 24, 2023
      • Date to be corrected by:
      • Violation Score: 9
      • 311 - Premises not maintained as per approved plans [s. 6(1)(b)]
      • Observation:
      • - Handsink faucet (front) has been changed and the water outlet is too long that washing hands leads to water splatters outside of the sink.
      • - Handsink cabinet (front) has water damage and is starting to fall apart.
      • Corrective Action(s):
      • - Replace the faucet in adequate size.
      • - Replace/repair the cabinet.
      • Date to be corrected by: Jan 31, 2023
      • Violation Score: 3
  15. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation:
      • Grease accumulation was observed in the grates of the vents/exhaust canopy over the cook line. Grease was observed dripping on the wall. Vents are due for service on May 20th, 2023. Operator stated that vents are going to be serviced on the weekend (June 3rd/4th).
      • Corrective Action(s):
      • - Remove the grates and clean it. (Date to be corrected: Same Day, June 7th, 2023)
      • - Have the vents serviced.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION):
      • In-use wiping cloths were stored on the food preperation counters. Staff was observed to use the wiping cloths without putting it back in the sanitizer bucket. Chlorine test strip was used and there was no detectable chlorine residue (0 ppm) at the wiping cloth.
      • Corrective Action(s): Store all in-use wiping cloths in the chlorine sanitizer bucket at all times.
      • Violation Score: 5
      • 402 - Employee does not wash hands properly or at adequate frequency [s. 21(3)]
      • Observation (CORRECTED DURING INSPECTION):
      • Staff was observed to wipe hands with in-use wiping cloths, did not wash hands and handled food right away.
      • Corrective Action(s):
      • Ensure to properly wash hands before handling food. Staff was educated about proper handwashing procedure.
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation:
      • 1.) Mouse droppings were observed in the following areas:
      • - Under the dry storage shelf at the back of house near the 2-compartment sink and mop sink
      • - Under the front of house hand sink station
      • 2.) 2 Live cockroaches were found behind the High temp dishwasher and along the floor coving spaces
      • Pest control report (May 8th, 2023) noted that live cockroaches were "noticed". No recommendations given to the operator..
      • Corrective Action(s):
      • 1.) Clean and sanitize the droppings and the noted areas above (Date to be corrected: Same day, May 31st, 2023)
      • 2.) Seal the spaces along the floor covings and tiles (Date to be corrected: June 7th, 2023)
      • NOTE: Ensure to maintain proper sanitary condition in the premises to prevent the attraction of pests like rodents and cockroaches.
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation (CORRECTED DURING INSPECTION):
      • Food containers were being stored on flattened dirty cardboard boxes.
      • Corrective Action(s):
      • Discard cardboard boxes because it's not suitable for proper cleaning purposes. Store food containers on smooth and easily cleanable surfaces.
      • Violation Score: 3
  16. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Dirty plates stored with clean plates.
      • Corrective Action(s): Re-wash and re-sanitize the dirty plates.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Rice scoops stored directly on shelf of prep cooler.
      • Corrective Action(s): Re-wash the rice scoops. Store rice scoops in container over ice water to prevent contaminating the rice.
      • Violation Score: 3
  17. Follow-Up Inspection

    0 infractions

  18. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Cooked rice noodles stored at room temperature at 24C.
      • Corrective Action(s): Discard the cooked rice noodles. All cooked food items must be stored cold at < 4C or hot at >60C.
      • Violation Score: 5
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): Ice scoop stored in bin directly touching a hot sauce squeeze bottle.
      • Corrective Action(s): Re wash and re sanitize ice scoop. Store the ice scoop in designated bin, not mixed with other items.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: - Multiple food items (ie prawns) stored uncovered inside the coolers.
      • - Multiple food items (ie spring rolls) stored uncovered inside the freezers.
      • - Cooked chicken in the upper shelf above ready to eat vegetables inside the upright cooler (main kitchen).
      • Corrective Action(s): - Cover all food items with plastic wraps or in bins with tight fitting lids.
      • - Cooked/raw meats should be placed on the lower shelves inside the coolers to prevent any chance of cross contamination.
      • Violation Score: 9
      • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Live cockroaches observed on shelving racks behind the dishwasher. Small droppings observed on shelves in the back dry storage area. Pest control inspection conducted on March 10, 2022.
      • Corrective Action(s): Immediately call pest control company for further assessment. Remove all foods in the areas noted above. Use bleach solution at 100ppm to sanitize all food contact surfaces. Do not attempt to use bug spray or other pesticides; call a professional pest control. All foods must be cleared away prior to any cleaning with chemicals. Obtain a copy of the pest control inspection report for review by the health inspector.
      • Violation Score: 9
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Build of grease, food debris in the following areas:
      • - oil/grease on shelving racks behind the dishwasher
      • - underneath the two compartment sinks
      • - on shelves at the back dry storage area
      • - around the topping cooler
      • - inside/on sliding doors of the upright coolers.
      • - significant build up of dust/debris above the dry storage area (in ceiling area)
      • Corrective Action(s): Deep cleaning is required. This means removing all equipment/food/shelving racks away from the walls, cleaning hard to reach areas with appropriate cleaners/sanitizers. This will be checked during the next follow up inspection.
      • Violation Score: 9
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Thermometer inside the upright cooler with sliding doors seem to be broken (ie measured at 7-8C) while IR Thermometer gun indicates 3C.
      • Corrective Action(s): Replace all improperly working thermometers with NSF certified thermometers to monitor temperature.
      • Violation Score: 1
  19. Follow-Up Inspection

    1 infraction

    • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Washed vegetables being drained in the main handwashing station.
      • Corrective Action(s): Remove the vegetables. Do not do any food prep inside this sink. This sink is for handwashing only.
      • Violation Score: 5
  20. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Bean sprouts stored in water at 20C. The operator stated that they have been stored in water for 2 hrs.
      • Corrective Action(s): Store the bean sprouts in ice water during peak lunch/dinner time. Store bean sprouts inside the cooler at 4C during off peak hours. Do not store bean sprouts at room temperature for >2hrs.
      • Violation Score: 5
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation: - Rice scoop stored directly on top of the rice cooker.
      • - Multiple food items stored uncovered inside the freezer/coolers.
      • Corrective Action(s): - Store rice scoops inside ice water.
      • - Cover all food items with plastic wraps or lids.
      • Violation Score: 3
      • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: - Greasy floors in the kitchen.
      • - Food splatters on the walls near the service station.
      • - Build up of grease on the bottom of the upright cooler with sliding doors in the kitchen.
      • - Build up of grease on ventilation hood covers at the fry/grill station.
      • Corrective Action(s): Clean the areas noted above. This will be checked during the next follow up inspection.
      • Violation Score: 9
      • 315 - Refrigeration units and hot holding equipment lack accurate thermometers [s. 19(2)]
      • Observation: Missing working thermometers inside coolers.
      • Corrective Action(s): Provide a working thermometer (ie NSF certified) inside all coolers (upright coolers with sliding doors, prep cooler). Recommended in freezers.
      • Violation Score: 1
  21. Follow-Up Inspection

    0 infractions

  22. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Standup cooler unit on left side in front area storing foods at greater than 4 deg. C.
      • -Air temperature measured at 9.8 deg. C
      • -Fish sauce measured 8.8 deg. C using probe thermometer.
      • Corrective Action:
      • -Repair/adjust cooler so foods are stored at 4 deg. C or less.
      • -Move cold potentially hazardous foods into a working cooler in the meantime.
      • -Do not store any cold potentially hazardous foods in noted cooler unit until it is repaired/adjusted.
      • Date To Be Corrected By: Immediately
      • Corrective Action(s):
      • Violation Score:
      • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): 1) Meat slicer had dry food debris around the blades.
      • 2) Metal spatula near dry storage bins was covered in grease and food debris.
      • Corrective action:
      • 1) Clean and sanitize meat slicer. Ensure slicer is properly cleaned after each use to minimize bacterial growth.
      • *This is a repeat violation. CORRECTION ORDER issued.
      • 2) Clean and sanitize metal spatula. Ensure this is done after each use to minimize bacterial growth.
      • Date To Be Corrected By: Immediately.
      • Corrective Action(s):
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): 1) Wet wiping cloths noted on counter at room temperature.
      • 2) Buckets of bleach chlorine solution measured greater than 200 ppm using test strip in kitchen area and front area.
      • Corrective Action:
      • 1) Store wiping cloths in chlorine sanitizer solution when not in use to minimize and prevent bacterial growth.
      • 2) Remake chlorine sanitizer solution to 100-200ppm concentration. This range is acceptable for food contact surfaces, because it will not leave a chlorine residual.
      • -Operator made sanitizer solution to 200ppm during inspection.
      • *2 teaspoons in 1L of water.
      • Date To Be Corrected By: Immediately
      • Corrective Action(s):
      • Violation Score:
      • 401 - Adequate handwashing stations not available for employees [s. 21(4)]
      • Observation (CORRECTED DURING INSPECTION): Hand sink in front area was blocked by several cups, straws, and utensils.
      • Corrective action:
      • -Remove items from hand sink.
      • -Ensure hand sinks are available and accessible for workers to wash hands at all times.
      • Date To Be Corrected By: Immediately
      • Corrective Action(s):
      • Violation Score:
    • 209 - Food not protected from contamination [s. 12(a)]
      • Observation (CORRECTED DURING INSPECTION): Ice machine was storing 6 beverage cans in the ice.
      • Corrective Action:
      • -Remove beverage cans from ice machine.
      • -Do not store items inside ice machine to protect ice (which is considered a food) from contamination.
      • Date To Be Corrected By: Immediately
      • Corrective Action(s):
      • Violation Score:
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Cooler unit in front area (left side) is maintaining temperatures at greater than 4 deg. C.
      • Corrective Aciton:
      • -See Code 205.
      • Date To Be Corrected By: 1 week.
      • Corrective Action(s):
      • Violation Score:
  23. Follow-Up Inspection

    0 infractions

  24. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): The meat slicer was not cleaned properly. Noted dry food debris on behind of the blade.
      • Corrective Action(s): Ensure to disassemble the parts and clean seperately in the dishwasher.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): The dishwasher not functioning properly.
      • Corrective Action(s): Use manual dishwashing methods until the dishwasher is repaired.
      • Violation Score: 25
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: 1. The dishwasher not functioning properly. Was not able to run a cycle.
      • 2. The kitchen light was not fuctioning properly.
      • Corrective Action(s): 1. Do not use the machine until it gets repaired. Call a technician immediately.
      • 2. Replace the light bulbs. Given 2 days.
      • Violation Score: 15
  25. Follow-Up Inspection

    1 infraction

    • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Food safe course registered. Provide certificate upon completion of the food safe level 1 course. Reminder an approved food safety level 1 course or equivalent is required.
      • Corrective Action(s): Provide food safe level 1 certificate and leave a copy on site when certificate arrives.
      • Violation Score: 1
  26. Follow-Up Inspection

    1 infraction

    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Small fly activity has decreased significantly. Some flies remain. All potential breeding sites for small flies must be removed.
      • Corrective Action(s): Eliminate small fly activity in the food premises. Contact pest control provider for resolution. Date to be corrected: today
      • Violation Score: 3
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Gaps in the wall by the mop sink is breeding flies. These gaps where standing moisture and debris accumulation are found must be eliminated.
      • Corrective Action(s): Smooth out and fix the gaps to prevent small fly breeding. Contact pest control provider for suggestions on how to complete this task. Date to be corrected: today
      • Violation Score: 3
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Valid food safe level 1 certificate has not been provided. This is a repeated violation. Send district Environmental Health Officer the receipt for the course registration.
      • Corrective Action(s): Send district Environmental Health Officer the receipt for the course registration. Date to be corrected: today
      • Violation Score: 1
  27. Routine Inspection

    2 infractions

    • 301 - Equipment/utensils/food contact surfaces not maintained in sanitary condition [s. 17(1)]
      • Observation (CORRECTED DURING INSPECTION): 1) Wiping cloths were found to be stored on tables. These need to be stored in the sanitizer solution.
      • 2) 3 dirty dishes found stored with the clean dishes
      • Corrective Action(s): 1) Store wiping cloths in sanitizer solution at all times.
      • 2) Reclean and sanitize the dirty dishes.
      • Date to be corrected: today
      • Violation Score: 5
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Large amount of small flies by the back greasetrap. These need to be eliminated.
      • Corrective Action(s): Contact pest control provider to provide an action plan on how to eliminate the small fly issue. Date to be corrected: today
      • Violation Score: 15
      • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Grease trap area needs thorough cleaning to eliminate breeding sites for fruit flies. Mop sink needs to be thoroughly cleaned and kept dry to eliminate small fly breeding sites. The floor and mop bucket need to be kept dry as much as possible to eliminate small fly breeding sites. Grease trap lid will need to be re-sealed or kept clean.
      • Corrective Action(s): Thoroughly clean the area by the grease trap. Large amount of small flies are due to improper sanitation. Date to be corrected: today
      • Violation Score: 15
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Front prep cooler infront of the freezers maintains 11C ambient air temperature. Only non potentially hazardous foods are to be stored here. Whole fresh fruits and vegetables, and tea are to be stored in here only. Any vegetable that is cut, or shredded needs to be refrigerated under 4C or less. Any soaked noodles need to be refrigerated. Pop can be stored in here.
      • Corrective Action(s): Fix cooler to maintain 4C or less and do not store any potentially hazardous foods in here. Date to be corrected: today
      • Violation Score: 3
      • 501 - Operator does not have FOODSAFE Level 1 or Equivalent [s. 10(1)]
      • Observation: Food safe certificate issued in 2005. This has expired
      • Corrective Action(s): Renew food safe certificate and send course registration to distrct Environmental Health Officer. Date to be corrected: today
      • Violation Score: 1
  28. Follow-Up Inspection

    0 infractions

  29. Routine Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation: Dishwasher was not functioning properly to sanitize dishes
      • Corrective Action(s): Ensure the dishwasher is working properly to reach 71oC on plate level during rinse cycle.
      • Manual dishwashing is permitted for one day until the unit is repaired.
      • Violation Score: 15
    • 304 - Premises not free of pests [s. 26(a)]
      • Observation: Noted flies in the dirty dish storing area in the front kitchen. Fly traps were noted.
      • Corrective Action(s): Remove flies from the area. Fly traps work; however, keeping the area clean is the key approach. Ensure dirty dishes get cleaned immediately and keep the area dry as much as possible. Correct immediately.
      • Violation Score: 9
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Dishwasher was not functioning.
      • Corrective Action(s): Call the mechanic immediately to repair the unit.
      • Violation Score: 15
  30. Routine Inspection

    0 infractions

  31. Routine Inspection

    1 infraction

    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation (CORRECTED DURING INSPECTION): Noted dirty plates and cutleries in the corner (front area)
      • Corrective Action(s): The operator stated the dirty dishes are from the last night. Do not leave any dirty dishes uncleaned overnight since this can attract pests. Clean the dishes immediately.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: The kitchen handsink seal was torn and not fully attached on the wall.
      • Corrective Action(s): Repair the seals to ensure the handsink is fully attached on the wall. Hire professionals. Given 2 week.
      • Violation Score: 3
  32. Follow-Up Inspection

    0 infractions

  33. Follow-Up Inspection

    0 infractions

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