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Jugo Juice (Metrotown)

2245 - 4700 Kingsway, Burnaby · Restaurant

Official record from Fraser Health →

Inspection summary

Jugo Juice (Metrotown) has been inspected 7 times by Fraser Health Authority since October 22, 2024. The most recent inspection, on April 23, 2026, found no infractions.

4 of 7 inspections on record found no infractions at all. In the past 12 months there were 2 inspections with 2 infractions recorded. The higher-risk findings here relate to: Food temperature control, Cleaning and sanitizing and Pests.

The number of infractions per inspection has stayed roughly the same over time.

What these findings mean

Health authorities word their violations differently, so we group them by what they mean for food safety. Higher-risk findings are the ones inspectors treat as critical, because they can directly make someone sick.

  • Food temperature controlHigher risk

    Bacteria multiply fastest between about 4 °C and 60 °C (40 °F to 140 °F). Inspectors check that cold food stays cold, hot food stays hot, cooked food is cooled quickly, and that staff have accurate thermometers. Temperature problems are one of the most common causes of food poisoning, so these are treated as critical findings.

    Recorded 2 times across 2 separate inspections, most recently on April 16, 2026. For example: 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]

  • Cleaning and sanitizingHigher risk

    Anything that touches food, such as cutting boards, dishes and utensils, must be washed, rinsed and sanitized. Inspectors check dishwasher temperatures, sanitizer strength and how wiping cloths are stored. Poor sanitizing lets bacteria survive from one use to the next.

    Recorded 2 times on April 9, 2025. For example: 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]

  • PestsHigher risk

    Signs of mice, rats, cockroaches or flies, or gaps and clutter that let them get in or hide. Pests carry bacteria and can contaminate food and surfaces, so evidence of activity is treated seriously and usually triggers a follow-up visit.

    Recorded once on April 16, 2026. For example: 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]

  • Building, plumbing and upkeepLower risk

    Floors, walls and ceilings must be smooth and clean, with working lighting, ventilation, plumbing, hot and cold water, and washrooms. These are rarely an immediate food-safety risk on their own, but persistent problems can lead to pest or sanitation issues.

    Recorded once on April 1, 2025. For example: 306 - Food premises not maintained in a sanitary condition [s. 17(1)]

About this data

These results come from Fraser Health Authority, which inspects food premises and other public facilities in this area. We republish the authority's public disclosure data and refresh it regularly; the official record is the final word.

7 inspections

  1. Follow-Up Inspection

    0 infractions

  2. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation: Fresh produce ice bin - ice only in contact with bottom of food containers. Produce items at bottom of containers 4 C, food items at top of containers 6 - 8 C
      • Corrective Action(s): Ensure ice bin is adequately filled to surround all sides of food bins sufficiently to keep all food product at 4 C or colder.
      • Violation Score: 5
    • 305 - Conditions observed that may allow entrance/harbouring/breeding of pests [s. 26(b),(c)]
      • Observation: Front swing gate entrance - lower right corner (staff side) is missing strip to exclude pest entry.
      • Corrective Action(s): Re-install a pest proof strip at bottom corner of swing gate to pest proof location.
      • Violation Score: 3
      • 307 - Equipment/utensils/food contact surfaces are not of suitable design/material [s. 16; s. 19]
      • Observation: Surplus dry good inventory store on the floor or on milk crates in back of house.
      • Corrective Action(s): Remove milk crates from premise to allow for proper premise cleaning and pest monitoring.
      • Re-organize dry goods and store within upper shelving and cabinet space available.
      • Violation Score: 3
  3. Routine Inspection

    0 infractions

  4. Follow-Up Inspection

    2 infractions

    • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer container for wiping rags 50 ppm Quaternary Ammonia.
      • Corrective Action(s): Staff replaced sanitizer solution during inspection.
      • All wiping cloth rags in use are to be stored in a container of sanitizer solution (200 ppm Quaternary Ammonia, to be verified by test strip).
      • Violation Score: 5
    • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Back flow preventer above mop sink is leaking.
      • Corrective Action(s): Repair back flow preventer leak.
      • Violation Score: 3
  5. Routine Inspection

    2 infractions

    • 205 - Cold potentially hazardous food stored/displayed above 4 °C. [s. 14(2)]
      • Observation (CORRECTED DURING INSPECTION): Cooked tapioca pearls stored at room temperature since 10:30 am.
      • Corrective Action(s): Product discarded.
      • Cooked tapioca pearls stored at room temperature using time as a health control have a shelf life of 2 hours.
      • Violation Score: 5
      • 302 - Equipment/utensils/food contact surfaces not properly washed and sanitized [s. 17(2)]
      • Observation (CORRECTED DURING INSPECTION): Sanitizer container for wiping rags, less than 100 ppm Quaternary Ammonia.
      • Corrective Action(s): Manager replaced sanitizer during inspection.
      • All wiping cloth rags in use are to be stored in a container of sanitizer solution (200 ppm Quaternary Ammonia, to be verified by test strip).
      • Violation Score: 5
    • 306 - Food premises not maintained in a sanitary condition [s. 17(1)]
      • Observation: Ice machine interior has traces of residue and / or mold growth on interior around ice forming equipment.
      • Trace mouse droppings observed on floor under front dishwashing sinks and on floor under dry storage shelving in back area.
      • Corrective Action(s): All areas described are to be thoroughly cleaned to remove all build-up of debris from surfaces.
      • Areas affected by pest activity must be sanitized with dilute bleach solution (100 ppm chlorine 1 tsp bleach / 1 liter water) after cleaning.
      • Violation Score: 3
      • 308 - Equipment/utensils/food contact surfaces are not in good working order [s. 16(b)]
      • Observation: Front counter 2 door undercounter cooler 5 - 7 C
      • Mop sink - top back flow prevention valve is leaking, which is in turn splashing onto adjacent wall, dry wall finish is becoming damaged from moisture.
      • Corrective Action(s): Repair / adjust cooler unit to maintain food at 4 C or colder.
      • Repair back flow valve leak.
      • Violation Score: 3
  6. Follow-Up Inspection

    0 infractions

  7. Routine Inspection

    0 infractions

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