7-Eleven #29783

I recently visited a 7-Eleven store and had an extremely pleasant experience, mainly because of the outstanding customer service provided by Saman. From the moment I entered the store, I felt welcomed and comfortable due to Saman’s friendly attitude and positive energy. It’s not often that customer service stands out this much, but this visit truly did. Saman greeted me with a warm smile and was very attentive throughout my visit. They took the time to listen carefully, answered all my questions clearly, and helped me find what I was looking for without any rush. Even though the store became busy, Saman remained calm, polite, and professional, making sure every customer was treated with respect. What impressed me the most was Saman’s patience and genuine willingness to help. They went above and beyond their basic duties, ensuring the checkout process was smooth and quick while still maintaining a friendly conversation. Small gestures like thanking customers and wishing them a good day made a big difference and left a positive impression. The store was clean and well-organized, and Saman’s professionalism reflected positively on the overall atmosphere of the 7-Eleven. Customer service like this makes a store stand out and encourages customers to return. Overall, my experience was excellent, and Saman truly represents what great customer service should look like. Their kindness, efficiency, and respectful behavior made my visit enjoyable. I would definitely recommend this 7-Eleven to others and look forward to visiting again because of the great service provided by Saman.

Was there today Sunday June 14th at around 7:00PM, there was a younger Indian girl working. Picked up an order with some cookies and donuts. She was on the phone the entire time with somebody, and after handling her phone did not use gloves or tongs to pick up my food. Owner definitely needs to talk with this employee.

I went into this 7-Eleven to get my gas receipt since the pump was out of paper, and even though the store was busy with a long line, Saman stayed calm and welcoming. She greeted every customer with a genuine smile and handled everything efficiently. Despite how hectic it was, she took the time to explain the food deals and how to redeem 7-Eleven points through the app, which I really appreciated. Her excellent customer service actually convinced me to buy wings, and I’ll definitely be coming back.💓💐

Hot beverage machine is dispensing French Vanilla when you push button for Hot Chocolate. Mentioned this to two different employees, 3 days consecutively now still the same. All the positive reviews for this location are trolls. Have I had good customer service here before? Yes, there is one employee that gets it. The rest will ignore you and focus on their courier pickups like you don't exist.

This 7-Eleven location is very convenient and well managed. The store is usually clean, products are easy to find, and the shelves are kept organized. Staff members are helpful and respectful, even during busy hours. Service is fast, and the overall environment feels safe and welcoming. A good place to stop for everyday items

"Want to give rating in NEGATIVE " I recently visited this store and experienced pathetic customer service. The cashier, Harpreet, was extremely rude and was using his personal phone during his shift. He did not help us at all. I won a $10 gift card, but he told me he could not give it to me at that time because he did not know how to activate it. He asked me to come back the next morning to claim the card from the store manager. If he does not know how to handle such tasks, then why was he on shift? I asked him whether he was new, and he replied that he has been working there for two years, yet he still does not know how to properly run the store or assist customers. Moreover, when I told him that I would file a complaint, he started shouting at me and told me to leave the store which was completely unacceptable. I will never visit this store again. To the store manager and area leader: if your employees do not know how to solve customer problems, you should reconsider their position and give more capable and professional people a chance. I strongly suggest everyone avoid visiting this store, especially dealing with Harpreet, who is damaging the reputation of this company.

giving 1 star because i cant give a 0. This is the most unprofessional place i have been to. The employees just shout at you, the place is very busy because it is understaffed. The pump never prints receipts, they always make mistakes with online orders. not clean, always has some sort of a problem. I hate going to this place in the night but this is the only place open in the neighbourhood .

Saman’s manner of التعامل with customers is exceptionally excellent, and her gentle and engaging communication style greatly contributes to enhancing the organization’s good reputation. Her dedication and professionalism in improving customer satisfaction are highly commendable. Therefore, having such an employee is extremely valuable to the organization, and her service should be especially appreciated. Jagath

I recently visited a 7-Eleven store and had an extremely pleasant experience, mainly because of the outstanding customer service provided by Saman. From the moment I entered the store, I felt welcomed and comfortable due to Saman’s friendly …

Was there today Sunday June 14th at around 7:00PM, there was a younger Indian girl working. Picked up an order with some cookies and donuts. She was on the phone the entire time with somebody, and after handling her phone did not use gloves or tongs to pick up my food. Owner definitely needs to talk with this employee.

I went into this 7-Eleven to get my gas receipt since the pump was out of paper, and even though the store was busy with a long line, Saman stayed calm and welcoming. She greeted every customer with a genuine smile and handled everything …

Hot beverage machine is dispensing French Vanilla when you push button for Hot Chocolate. Mentioned this to two different employees, 3 days consecutively now still the same. …

This 7-Eleven location is very convenient and well managed. The store is usually clean, products are easy to find, and the shelves are kept organized. Staff members are helpful and respectful, even during busy hours. Service is fast, and the overall environment feels safe and welcoming. A good place to stop for everyday items

"Want to give rating in NEGATIVE " I recently visited this store and experienced pathetic customer service. The …

giving 1 star because i cant give a 0. This is the most unprofessional place i have been to. The employees just shout at you, the place is very busy because it is understaffed. The pump never prints receipts, they always make mistakes with …

Saman’s manner of التعامل with customers is exceptionally excellent, and her gentle and engaging communication style greatly contributes to enhancing the organization’s good reputation. Her dedication and professionalism in improving …

I visited here last night and had a very pleasant experience. The store was neat, everything was easy to find, and the employee on duty was respectful, friendly, and quick to help. Customer service like this makes a difference.

Absolutely disgusting store, filthy bathrooms, huge amounts of homeless outside the place, refusal to remove loitering individuals. Not to mention the rudest night staff I have ever met. Used to be my favorite store till they fired all the citizens and started abusing TFW's.